INTERACT FORUM

More => Old Versions => Media Center 11 (Development Ended) => Topic started by: PsychShack on October 02, 2003, 08:49:54 pm

Title: Restoring License from Internet
Post by: PsychShack on October 02, 2003, 08:49:54 pm

OK, after I reinstalled MC9.1 (after not having any MC app for a while), I figured I'd restore my license.

I went to the restore web site, entered my e-mail address, and 3 hours later, I still have not received the e-mail.  The registered address is "psychshack AT ml1.net".

I'd greatly appreciate any help.  Thanks!

Title: Re: Restoring License from Internet
Post by: Marko on October 02, 2003, 10:50:25 pm

got a spam filter that might be intefering?

Title: Re: Restoring License from Internet
Post by: JimH on October 03, 2003, 03:55:41 am

Marko's guess is a good one.

You don't need the e-mail.  The install key gets installed automatically when you visit the restore page (if you use IE).

You can also right click on the license at the restore page and save it to disk.

More here: www.mediajukebox.com/license

Title: Re: Restoring License from Internet
Post by: KingSparta on October 03, 2003, 04:09:03 am

it is unclear to what he was trying but

he may have not had his license # and wanted the system to send it to him so he can then restore.

one other thing that may be wrong is he entered the wrong e-mail address, or when he orginaly entered it it was wrong.

Title: Re: Restoring License from Internet
Post by: PsychShack on October 03, 2003, 07:45:08 am

I entered the right e-mail address because first I entered the wrong one and it told me it couldn't find it, but then when I tried the other one it said "E-mail sent."  Also, I do not have my #, so I cannot just enter it, and I don't have a spam filter that would reject messages.

Title: Re: Restoring License from Internet
Post by: ChicoSelfs on October 03, 2003, 08:35:24 am

Maybe the server was down keep trying.

Title: Re: Restoring License from Internet
Post by: PsychShack on October 03, 2003, 09:12:19 am

Quote

Maybe the server was down keep trying.

That's what I figured, but I already tried three times yesterday.  I don't want to use up all my restores when it's not even working....

Can I please get a response from JimH or someone else who can see what's going on?  I really would like to have it registered, considering I paid for it (for v.9) back in the day....  Thanks!

Title: Re: Restoring License from Internet
Post by: PsychShack on October 03, 2003, 09:13:10 am

OK, I finally got the codes this morning... no need to try again.

Title: Re: Restoring License from Internet
Post by: Matt on October 03, 2003, 10:29:52 am

We had a server glitch. (just updgraded servers yesterday)

Everything should be back to normal now.