INTERACT FORUM
More => Old Versions => Pono Music => Topic started by: Skaterstu on March 31, 2015, 08:11:43 am
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I have updated PMW to the latest version. I then plugged in my Pono, hit yes to load tracks. When I use PMW to look at the tracks on my Pono HD and SD card (for editing purposes) it crashes immediately. Does anyone know why this is happening? It's very annoying.
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Can you post a crash report and Media Center log file? Thanks.
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Process: PonoMusic World 20 [2836]
Path: /Applications/PonoMusic World 20.app/Contents/MacOS/PonoMusic World 20
Identifier: com.jriver.PonoMusic20
Version: 20.0.83 (?)
Code Type: X86-64 (Native)
Parent Process: launchd [105]
Date/Time: 2015-05-11 12:04:25.018 -0700
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 190124 sec
Crashes Since Last Report: 49
Per-App Interval Since Last Report: 116232 sec
Per-App Crashes Since Last Report: 49
Anonymous UUID: 3F868139-EBB8-4AAD-9393-1D1964016D2A
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Crashed Thread: 19
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff81545d7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff815463ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff805c8902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff805c7d8f CFRunLoopRunSpecific + 575
4 com.apple.HIToolbox 0x00007fff877cb7ee RunCurrentEventLoopInMode + 333
5 com.apple.HIToolbox 0x00007fff877cb5f3 ReceiveNextEventCommon + 310
6 com.apple.HIToolbox 0x00007fff877cb4ac BlockUntilNextEventMatchingListInMode + 59
7 com.apple.AppKit 0x00007fff8445deb2 _DPSNextEvent + 708
8 com.apple.AppKit 0x00007fff8445d801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
9 libJRTools.dylib 0x00000001022a91e4 JRUIMessageLoop::PumpMessage(JRMsg&) + 126
10 com.jriver.PonoMusic20 0x00000001004bd924 JRGraphicalApp::Run() + 60
11 com.jriver.PonoMusic20 0x00000001004bb7f0 -[JRAppDelegate applicationDidFinishLaunching:] + 274
12 com.apple.Foundation 0x00007fff8614ead5 _nsnote_callback + 167
13 com.apple.CoreFoundation 0x00007fff805d4fd0 __CFXNotificationPost + 1008
14 com.apple.CoreFoundation 0x00007fff805c1548 _CFXNotificationPostNotification + 200
15 com.apple.Foundation 0x00007fff86145a36 -[NSNotificationCenter postNotificationName:object:userInfo:] + 101
16 com.apple.AppKit 0x00007fff8448e44a -[NSApplication _postDidFinishNotification] + 100
17 com.apple.AppKit 0x00007fff8448e37f -[NSApplication _sendFinishLaunchingNotification] + 66
18 com.apple.AppKit 0x00007fff8455935d -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 219
19 com.apple.AppKit 0x00007fff84558fd9 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 77
20 com.apple.Foundation 0x00007fff8617d0d6 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 360
21 com.apple.Foundation 0x00007fff8617cf06 _NSAppleEventManagerGenericHandler + 114
22 com.apple.AE 0x00007fff843e132b aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 162
23 com.apple.AE 0x00007fff843e1224 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 32
24 com.apple.AE 0x00007fff843e112b aeProcessAppleEvent + 210
25 com.apple.HIToolbox 0x00007fff877d1619 AEProcessAppleEvent + 48
26 com.apple.AppKit 0x00007fff8445e095 _DPSNextEvent + 1191
27 com.apple.AppKit 0x00007fff8445d801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
28 com.apple.AppKit 0x00007fff8442368f -[NSApplication run] + 395
29 com.jriver.PonoMusic20 0x00000001004bb26f JRApp::WinMain(HINSTANCE__*, HINSTANCE__*, int) + 49
30 com.jriver.PonoMusic20 0x0000000100001544 start + 52
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff8155ec0a kevent + 10
1 libSystem.B.dylib 0x00007fff81560add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff815607b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff815602de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff8155fc08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff8155faa5 start_wqthread + 13
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Thread 2: WebCore: LocalStorage
0 libSystem.B.dylib 0x00007fff81580a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff81584881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff85679650 WTF::ThreadCondition::timedWait(WTF::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff81da3f81 WebCore::LocalStorageThread::threadEntryPoint() + 177
4 libSystem.B.dylib 0x00007fff8157efd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff8157ee89 thread_start + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff81545d7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff815463ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff805c8902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff805c7d8f CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff861ce14f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff8614f114 __NSThread__main__ + 1429
6 libSystem.B.dylib 0x00007fff8157efd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff8157ee89 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff81545d7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff815463ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff805c8902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff805c7d8f CFRunLoopRunSpecific + 575
4 com.apple.CoreFoundation 0x00007fff805c7b16 CFRunLoopRun + 70
5 com.apple.Foundation 0x00007fff8614f114 __NSThread__main__ + 1429
6 libSystem.B.dylib 0x00007fff8157efd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff8157ee89 thread_start + 13
Thread 5: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff81589932 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff805ea468 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff8157efd6 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff8157ee89 thread_start + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff81580a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff81584881 _pthread_cond_wait + 1286
2 com.jriver.PonoMusic20 0x000000010052d152 JRThread::WaitCheckingCancel(int, JREvent*) + 232
3 com.jriver.PonoMusic20 0x0000000100c530db CPlayerZoneDisplayInfoUpdateThread::Thread() + 701
4 com.jriver.PonoMusic20 0x000000010052d41a JRThread::StaticThread(void*) + 104
5 libSystem.B.dylib 0x00007fff8157efd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff8157ee89 thread_start + 13
Thread 7: JavaScriptCore::Marking
0 libSystem.B.dylib 0x00007fff81580a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff81584881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff858f02fd JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 493
3 com.apple.JavaScriptCore 0x00007fff858f0550 JSC::MarkStackThreadSharedData::markingThreadMain() + 272
4 com.apple.JavaScriptCore 0x00007fff858f05f9 JSC::MarkStackThreadSharedData::markingThreadStartFunc(void*) + 9
5 libSystem.B.dylib 0x00007fff8157efd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff8157ee89 thread_start + 13
Thread 8: JavaScriptCore::BlockFree
0 libSystem.B.dylib 0x00007fff81580a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff81584881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff856796a7 WTF::ThreadCondition::timedWait(WTF::Mutex&, double) + 151
3 com.apple.JavaScriptCore 0x00007fff858f8c3c JSC::Heap::blockFreeingThreadMain() + 300
4 com.apple.JavaScriptCore 0x00007fff858f8c79 JSC::Heap::blockFreeingThreadStartFunc(void*) + 9
5 libSystem.B.dylib 0x00007fff8157efd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff8157ee89 thread_start + 13
Thread 9:
0 libSystem.B.dylib 0x00007fff815c3a2e accept + 10
1 libJRReader.dylib 0x0000000114f618cb CTCPSocketReader::Accept() + 149
2 com.jriver.PonoMusic20 0x00000001003b99d9 CListener::Thread() + 77
3 com.jriver.PonoMusic20 0x000000010052d41a JRThread::StaticThread(void*) + 104
4 libSystem.B.dylib 0x00007fff8157efd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff8157ee89 thread_start + 13
Thread 10:
0 libSystem.B.dylib 0x00007fff815c3a2e accept + 10
1 libJRReader.dylib 0x0000000114f618cb CTCPSocketReader::Accept() + 149
2 com.jriver.PonoMusic20 0x00000001003b99d9 CListener::Thread() + 77
3 com.jriver.PonoMusic20 0x000000010052d41a JRThread::StaticThread(void*) + 104
4 libSystem.B.dylib 0x00007fff8157efd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff8157ee89 thread_start + 13
Thread 11:
0 libSystem.B.dylib 0x00007fff815c3a2e accept + 10
1 libJRReader.dylib 0x0000000114f618cb CTCPSocketReader::Accept() + 149
2 com.jriver.PonoMusic20 0x00000001003b99d9 CListener::Thread() + 77
3 com.jriver.PonoMusic20 0x000000010052d41a JRThread::StaticThread(void*) + 104
4 libSystem.B.dylib 0x00007fff8157efd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff8157ee89 thread_start + 13
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Thread 12:
0 libSystem.B.dylib 0x00007fff81589932 select$DARWIN_EXTSN + 10
1 libJRReader.dylib 0x0000000114f601af CUDPSocketReader::Accept() + 247
2 com.jriver.PonoMusic20 0x00000001003b99d9 CListener::Thread() + 77
3 com.jriver.PonoMusic20 0x000000010052d41a JRThread::StaticThread(void*) + 104
4 libSystem.B.dylib 0x00007fff8157efd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff8157ee89 thread_start + 13
Thread 13:
0 libSystem.B.dylib 0x00007fff81545d7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff815463ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff805c8902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff805c7d8f CFRunLoopRunSpecific + 575
4 com.jriver.PonoMusic20 0x0000000100f6f298 CWatchFoldersThread::Thread() + 600
5 com.jriver.PonoMusic20 0x000000010052d41a JRThread::StaticThread(void*) + 104
6 libSystem.B.dylib 0x00007fff8157efd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff8157ee89 thread_start + 13
Thread 14:
0 libSystem.B.dylib 0x00007fff81580a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff81584881 _pthread_cond_wait + 1286
2 com.apple.CoreVideo 0x00007fff81b54342 CVDisplayLink::runIOThread() + 804
3 com.apple.CoreVideo 0x00007fff81b53fe3 startIOThread(void*) + 139
4 libSystem.B.dylib 0x00007fff8157efd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff8157ee89 thread_start + 13
Thread 15:
0 libSystem.B.dylib 0x00007fff8155fa2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff8155fe3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff8155faa5 start_wqthread + 13
Thread 16:
0 libSystem.B.dylib 0x00007fff81580a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff81584881 _pthread_cond_wait + 1286
2 com.jriver.PonoMusic20 0x000000010052d152 JRThread::WaitCheckingCancel(int, JREvent*) + 232
3 com.jriver.PonoMusic20 0x000000010073b7f6 CDLNASearchThread::Thread() + 210
4 com.jriver.PonoMusic20 0x000000010052d41a JRThread::StaticThread(void*) + 104
5 libSystem.B.dylib 0x00007fff8157efd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff8157ee89 thread_start + 13
Thread 17:
0 libSystem.B.dylib 0x00007fff81589932 select$DARWIN_EXTSN + 10
1 libJRReader.dylib 0x0000000114f601af CUDPSocketReader::Accept() + 247
2 com.jriver.PonoMusic20 0x00000001003b99d9 CListener::Thread() + 77
3 com.jriver.PonoMusic20 0x000000010052d41a JRThread::StaticThread(void*) + 104
4 libSystem.B.dylib 0x00007fff8157efd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff8157ee89 thread_start + 13
Thread 18:
0 libSystem.B.dylib 0x00007fff81580a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff815808f9 nanosleep + 148
2 libJRReader.dylib 0x000000011501faee Sleep(unsigned int) + 54
3 libJRReader.dylib 0x0000000114f514f1 CAppleINetReader::Open() + 3175
4 com.jriver.PonoMusic20 0x00000001004cd70d CFileLoader::LoadInternalReader(JRFilename const&, JRBuffer*, IJRReader*, JRFilename const&, bool&, IJRWaitMessage*, JRDateTime) + 701
5 com.jriver.PonoMusic20 0x00000001004cd08e CFileLoader::LoadInternal(JRFilename const&, JRBuffer*, IJRReader*, JRFilename, bool&, JRDateTime) + 626
6 com.jriver.PonoMusic20 0x00000001004cf66e CFileLoader::LoadBuffer(JRFilename const&, JRBuffer&) + 86
7 com.jriver.PonoMusic20 0x00000001004cf6f1 CFileLoader::LoadString(JRFilename const&, JRString&, JRSTRING_ENCODING, bool) + 73
8 com.jriver.PonoMusic20 0x00000001000081b1 CPonoMediaCenterFlavor::CustomDeviceHandlingTask(CDeviceInfo&, CFileLoader*, JRHHManagerCustomDeviceTaskThread*) + 1009
9 com.jriver.PonoMusic20 0x00000001008e1fa2 JRHHManagerCustomDeviceTaskThread::Thread() + 44
10 com.jriver.PonoMusic20 0x000000010052d41a JRThread::StaticThread(void*) + 104
11 libSystem.B.dylib 0x00007fff8157efd6 _pthread_start + 331
12 libSystem.B.dylib 0x00007fff8157ee89 thread_start + 13
Thread 19 Crashed:
0 libJRTools.dylib 0x000000010221bbe1 CFileSystemManager::SaveNetworkShare(JRString const&, CFileSystemManager::CDriveInfo*) + 153
1 libJRTools.dylib 0x000000010221b050 CFileSystemManager::AnalyzeDrive(wchar_t const*, int, bool&, bool&) + 1220
2 libJRTools.dylib 0x000000010221ab83 CFileSystemManager::GetDriveExists(wchar_t const*, int) + 29
3 libJRTools.dylib 0x000000010221b5b7 CFileSystemManager::GetPathExists(wchar_t const*, int) + 43
4 libhh_portable.dylib 0x0000000127a72b46 JRFileFind::Open(JRString) + 58
5 libhh_portable.dylib 0x0000000127a72a66 JRFileFind::JRFileFind(JRString const&) + 236
6 libhh_portable.dylib 0x0000000127a735a4 JRListFiles::FindUsingTemplate(JRString const&) + 42
7 libhh_portable.dylib 0x0000000127a734f4 JRListFiles::FindHelper(JRString const&) + 44
8 libhh_portable.dylib 0x0000000127a68c0a CPortableDriveGeneric::GetFiles(wchar_t const*, IHandheldFiles*, int*) + 5564
9 com.jriver.PonoMusic20 0x0000000100910686 CHHPluginThread::Thread() + 826
10 com.jriver.PonoMusic20 0x000000010052d41a JRThread::StaticThread(void*) + 104
11 libSystem.B.dylib 0x00007fff8157efd6 _pthread_start + 331
12 libSystem.B.dylib 0x00007fff8157ee89 thread_start + 13
Thread 19 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000121e70560 rcx: 0x0000000000000023 rdx: 0x000000000000002f
rdi: 0x00007fff7008ace8 rsi: 0x0000000000000013 rbp: 0x000000012667d110 rsp: 0x000000012667d080
r8: 0x00007fff70098580 r9: 0x0000000121efc0a4 r10: 0x00007fff8059f080 r11: 0x0000000102115000
r12: 0x000000012667d4af r13: 0x0000000121e70590 r14: 0x0000000000000000 r15: 0x000000012667d460
rip: 0x000000010221bbe1 rfl: 0x0000000000010206 cr2: 0x0000000000000000
Binary Images:
0x100000000 - 0x101719fef +com.jriver.PonoMusic20 20.0.83 (?) <D0C1FF05-7D29-3835-A1FB-2D3C7D0CC7AD> /Applications/PonoMusic World 20.app/Contents/MacOS/PonoMusic World 20
0x102200000 - 0x102560fef +libJRTools.dylib ? (?) <F35DADB7-DC22-36D7-98E7-DCCE20AA615C> /Applications/PonoMusic World 20.app/Contents/MacOS/libJRTools.dylib
0x114b00000 - 0x114da5fe7 +libJRImage.dylib ? (?) <351477FD-3E1A-33D3-BFA3-6EA878C6AD94> /Applications/PonoMusic World 20.app/Contents/MacOS/libJRImage.dylib
0x114f4d000 - 0x1150d3ff7 +libJRReader.dylib ? (?) <E6D9A9B9-14F6-3C14-B39B-C37CA0A01E1B> /Applications/PonoMusic World 20.app/Contents/MacOS/libJRReader.dylib
0x116de3000 - 0x116fcdff7 +libJRDisc.dylib ? (?) <04B9C9B5-02EE-33F6-82B8-32B676C91333> /Applications/PonoMusic World 20.app/Contents/MacOS/libJRDisc.dylib
0x11980d000 - 0x11981bfff com.apple.iokit.IOHIDLib 1.6.6 (1.6.6) <E92BCF13-7E55-68CD-22BD-EF427D6EC310> /System/Library/Extensions/IOHIDFamily.kext/Contents/PlugIns/IOHIDLib.plugin/Contents/MacOS/IOHIDLib
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Whenever the Pono Player is connected to my MacBook Pro (10.6.8 and proud of it), the Pono World software crashes. This did not used to be the case. I replaced the laptop itself and installed an SSD.
I deleted and reinstalled the software. I rebooted. I tried it with no other applications running.
Neat little device. Mint condition, since I can't use it.
What, precisely, do I have to do to get this thing to work?
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Your first line of support should be with Pono, not JRiver.
Please see if you can get a log. Here's how:
http://wiki.jriver.com/index.php/Logging
Try it with no micro SD card inserted.
Empty the trash for the micro SD card.
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Right, right... Pono suggested I look here.