INTERACT FORUM

Networks and Remotes => Media Network => Topic started by: daveman on April 02, 2015, 08:30:09 pm

Title: accessing JRiver from outside my network
Post by: daveman on April 02, 2015, 08:30:09 pm

HI there,

Got a new modem (Bell home hub 1000 - piece of crap) and router (Linksys ac3200).

I opened Port 52199 is open which shows as open on http://www.yougetsignal.com/tools/open-ports/

when I do Test this Connection in MC20, it says it is not accessible from the internet

suggestions?

Dave

Title: Re: accessing JRiver from outside my network
Post by: JimH on April 02, 2015, 09:49:35 pm

Have you seen the wiki topic called Network Access (http://wiki.jriver.com/index.php/Network_Access)?

Title: Re: accessing JRiver from outside my network
Post by: daveman on April 02, 2015, 09:54:29 pm

Yes read it carefully to no avail


dave

Title: Re: accessing JRiver from outside my network
Post by: dtc on April 03, 2015, 08:36:37 pm

Do you have port forwarding set on the router for 52199?

Title: Re: accessing JRiver from outside my network
Post by: daveman on April 03, 2015, 10:11:39 pm

yes.  and tested to see that it is open  on http://www.yougetsignal.com/tools/open-ports/

Title: Re: accessing JRiver from outside my network
Post by: Arindelle on April 04, 2015, 04:01:37 am

could be a lot of things, I'd check these:

Firewall of your AV might need a rule configured (the port can appear open, but blocked by the secondary firewall)

does the PC running Media server have a static IP/MaC address? set in DHCP in your router? (i could never get this to work without setting up DHCP in mine) in the router options (NAT?) do you see the ip address showing up as the destination port

in the WAN options, do you have a setting to be enabled in the router, if it does it should be enabled

Title: Re: accessing JRiver from outside my network
Post by: TCube on April 04, 2015, 04:55:26 am

Hello
Login to your modem/routeur as Admin and check if with Program/port you have outbound and inbound authorized
Tc

Title: Re: accessing JRiver from outside my network
Post by: dtc on April 04, 2015, 09:57:12 am

Have you tried using the outside IP address rather than the access key?  Something like 96.237.xxx.xx:52199

As Arindelle suggested, a fixed IP is best.

Title: Re: accessing JRiver from outside my network
Post by: jkkyler on April 06, 2015, 10:26:03 am

I am having a similar issue. When at home and on the same network/wi-fi, I can access my JRiver without any troubles but when outside my network I can not. However this has happened recently. A few weeks ago (last time I had used it after setting it up) it worked fine remotely. Any idea as to why it would work and then stop?

Title: Re: accessing JRiver from outside my network
Post by: JimH on April 06, 2015, 10:38:03 am

Please see the wiki topic called Network Access (http://wiki.jriver.com/index.php/Network_Access) .

Title: Re: accessing JRiver from outside my network
Post by: jkkyler on April 07, 2015, 04:45:44 pm

I read that page and still didn't answer my question as to why I worked I'd already set up port forwarding and now it doesn't

Title: Re: accessing JRiver from outside my network
Post by: JimH on April 07, 2015, 04:56:26 pm

Your address may have changed.

Title: accessing JRiver from outside my network
Post by: Packer on May 02, 2015, 03:11:24 pm

Try setting user name and password for JRiver DLNA, then add them to the remote app.
Do same for the access key.

I use JRemote on IOS and it works very fine.