INTERACT FORUM

More => Old Versions => Media Jukebox => Topic started by: dreiter on September 05, 2003, 05:27:33 pm

Title: License Restore
Post by: dreiter on September 05, 2003, 05:27:33 pm

This year I have been through OS reinstalls, hard drive crashes, motherboard failures, viruses, stolen property ... you name it.  Now I find out I cannot restore my MJ license because of a restore limit.  That's salt in the wound.

Someone please advise me who to contact regarding getting this thing fixed.  

Signed,
A customer who would like to use the product he has paid for.    

Title: Re: License Restore
Post by: KingSparta on September 05, 2003, 05:34:21 pm

each time you restore you do get a message telling you how many restores you have left.

however normaly if asked they do reset it if a user asks and states why. i would think they also check the logs (to validate user claims) not sure about that however.

they read this forum, it is night here and the weakend comming in a few hours.

Title: Re: License Restore
Post by: JimH on September 05, 2003, 05:37:10 pm

Dan,
Please try again.

Jim

Title: Re: License Restore
Post by: dreiter on September 05, 2003, 08:17:02 pm

Hallelujah.  I can once again praise MJ.

Cheers.