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More => Old Versions => JRiver Media Center 20 for Mac => Topic started by: mechaMecha on April 18, 2015, 01:53:33 pm

Title: Extend Trial Problem
Post by: mechaMecha on April 18, 2015, 01:53:33 pm

I installed a trial version MC20 on my Mac last week and noticed that I can't get it to quit properly. In an attempt to fix this, I completely uninstalled the program, then downloaded and installed the most recent version. I should have about 21 more days left on my trial, but when I tried to launch the newly installed version, it told me that my trial period has expired. It also said that I can extend it by submitting my email address, which I did. I received a code to enter, which I also did, and the program shut down. Upon relaunching, I'm still told that my trial period has expired, and the only option it's giving me is to purchase a license. I'm not ready to shell out $50 for it yet, because I haven't really been able to test it out much. Is there any way to actually extend my trial period?

Title: Re: Extend Trial Problem
Post by: glynor on April 18, 2015, 08:30:26 pm

Is the clock on your Mac right?  Did you recently change the computer's name in System Preferences > Network?

Title: Re: Extend Trial Problem
Post by: mechaMecha on April 18, 2015, 10:10:17 pm

Yup. Clock is right, and I haven't made any kind of system changes. I suspect it has to do with uninstalling and reinstalling.