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Windows => Television => Topic started by: masterjoe on April 19, 2015, 10:57:01 am

Title: TV Guide not working here (Windows, DVB-C, Germany)
Post by: masterjoe on April 19, 2015, 10:57:01 am

What needs to be done when MC says:

  " The guide data is not valid, or does not contain any program information."

I tried ALL EPG loading modes. None works. What could be the problem?

Title: Re: TV Guide not working here (Windows, DVB-C, Germany)
Post by: JimH on April 19, 2015, 11:09:19 am

What version are you running?  There was an EPG problem a few builds ago.

Title: Re: TV Guide not working here (Windows, DVB-C, Germany)
Post by: masterjoe on April 19, 2015, 11:45:34 am

I am using build 93 of V20. So it's the latest build I guess...

Title: Re: TV Guide not working here (Windows, DVB-C, Germany)
Post by: Yaobing on April 19, 2015, 03:00:04 pm

That error most likely is shown when you use "Download EPG Automatically (recommended)" mode and there is no data available for your area.  Did you enter a correct postal code?   It is easy to forget to enter a postal code.

If you get the error when using "mc3xml" mode, maybe you need to download mc2xml.exe first.  Google on "mc2xml" for more info.  Again, make sure you have correct postal code.

If you choose "XMLTV" option, you need to provide epg data file (xml file) or an third-party executable.

Title: Re: TV Guide not working here (Windows, DVB-C, Germany)
Post by: masterjoe on April 19, 2015, 04:07:10 pm

Well... now I tried to re-setup the TV and it crashes on scanning for channels :(
I'll send you another log...

Title: Re: TV Guide not working here (Windows, DVB-C, Germany)
Post by: JimH on April 19, 2015, 04:10:32 pm

Please don't send logs unless we ask for them.