INTERACT FORUM

More => Old Versions => JRiver Media Center 20 for Windows => Topic started by: zelma on April 23, 2015, 06:03:41 am

Title: Playback problems
Post by: zelma on April 23, 2015, 06:03:41 am

Hi there.
Ive been running JRiver 19+20 since october on an Samsung I3 laptop with Windows 7. Music is stored on a Buffalo Linkstation 6tb. The only problems have been occasional buffering when playing hi res files.
About five weeks ago I got a new media computer, a ASUS Vivo I5 8gb RAM 128gb SSD with Windows 8. Music has been running smooth until about 2 1/2 weeks ago when it suddenly got quiet. A message saying " Playback could not be started on the output :ASIO using the format 44,1khz 2ch." also something about using hardware supporting said output format. I have a Primare DAC 30. The DAC was sent to Primare for a checkup and got back two days ago.Meanwhile I reinstalled Windows 8, JRiver 20and Drivers for the DAC. After about 30 minutes of playing music it suddenly got quiet again with the same message. If I turn the DAC off and then on Im able to play for a short while before something goes wrong with playback. However, playing from the old Samsung laptop works without a hitch.
I should also mention that JRiver on the new computer is kind of slow and sluggish. For example: when turning the program off it doesnt shut down for a while and if you click again, windows says the program isnt answering. This is both before and after reinstallation.
Whats wrong?

/Jonas

Title: Re: Playback problems
Post by: Matt on April 23, 2015, 06:53:04 am

Hi Jonas,

It sounds like your DAC is misbehaving.  What if you try talking to it with DirectSound for a while, just to test?  Options > Audio.

Title: Re: Playback problems
Post by: zelma on May 03, 2015, 02:38:12 am

Thanks for input :) I was very close to send the DAC to Primare again. Then the idea of using the USB 2.0 output instead of the USB 3.0 came to me. I switched, and voila, it works like a charm  :). I have no idea why, but i works.
/Jonas

Title: Re: Playback problems
Post by: Skallagrim on June 15, 2015, 05:33:48 am

Quote from: zelma on May 03, 2015, 02:38:12 am

Thanks for input :) I was very close to send the DAC to Primare again. Then the idea of using the USB 2.0 output instead of the USB 3.0 came to me. I switched, and voila, it works like a charm  :). I have no idea why, but i works.
/Jonas

hi
I had the same problem, Primare wrote that the driver are not compatible with USB 3.0. But they noticed it so...
/Egil