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More => Old Versions => JRiver Media Center 20 for Mac => Topic started by: Paul S.A. Renaud on May 17, 2015, 03:33:33 am

Title: MAC V.94 Fail to Import
Post by: Paul S.A. Renaud on May 17, 2015, 03:33:33 am

I have identical copies of my music files on an external HD and a NAS (QNAP) (around 2,000 albums). If I import music from the external HD, everything is fine. But for some reason the library importer does not import 275 tracks (out of around 60,000) from the NAS. The failed imports seems to be random, i.e. some albums, some tracks, so no particular subfolder or something like that. The files exist on the NAS and play fine with other player software. JRiver does not state a rationale for the failed import.

Title: Re: MAC V.94 Fail to Import
Post by: blgentry on May 17, 2015, 11:08:26 am

You might try explicitly importing those files/folders and see what JRiver reports.

Brian.

Title: Re: MAC V.94 Fail to Import
Post by: glynor on May 17, 2015, 11:26:10 am

If you find a valid file that plays in other players but which MC won't import, please share an example copy (using a Dropbox or WikiSend link or something similar), along with a Log ZIP file generated after attempting to import them.
http://wiki.jriver.com/index.php/Logging

Title: Re: MAC V.94 Fail to Import
Post by: Paul S.A. Renaud on May 20, 2015, 02:20:11 am

I seems to be a QNAP problem. I need more time to investigate. VLC also does not play those tracks.