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More => Old Versions => JRiver Media Center 20 for Windows => Topic started by: beats_works on June 16, 2015, 08:32:30 pm

Title: Fraud in Windows Store?
Post by: beats_works on June 16, 2015, 08:32:30 pm
What the heck is this?

JRiver Media Center $3.99

Category> Music & Video> Video

Publisher:  RAMESH NAGALLA

JRiver Support resolves to rameshcrec@hotmail.com

Every app this guy has listed appear to be someone else's product!
Title: Re: Fraud in Windows Store?
Post by: glynor on June 16, 2015, 10:02:50 pm
I'm on a Mac so I can't look, but... That kind of fraud is pretty rampant on the Windows Store, unfortunately. Its a game of whack-a-mole, and Microsoft is kind-of bad about removing them (because that hurts the all-important we have x-thousands apps in our store stat).  They've been doing better lately.  Make sure to report it, if you can.

By the way, this is one of the biggest reasons Apple charges $100 per year to get into their store, so at least, they have to make $100 before they get caught to make it worthwhile, and there is a little barrier-to-entry (you have to have a unique credit card and other stuff each time you do it).

It doesn't stop all the fraud, but a little of it anyway.
Title: Re: Fraud in Windows Store?
Post by: glynor on June 16, 2015, 10:13:25 pm
Actually, you can search it from the web.  Yep.  Pretty brazen. The guy also has Tomb Raider and Zoom Player (among about 1000 other fake apps) all for $3.99.  His posting even has screenshots of MC.

I bet it installs adware if you actually buy it too.

Here's an article from a while back about the thing:
http://www.howtogeek.com/194993/the-windows-store-is-a-cesspool-of-scams-why-doesnt-microsoft-care/

As mentioned in that article, Microsoft "pledged" to do better back last August, and they did for a bit, but I'd heard it was backsliding again.  From what I can see of this guy's apps, at least, it seems to be true.

Report them.  But, there's nothing you can do. Microsoft needs to clean up their act.
Title: Re: Fraud in Windows Store?
Post by: Matt on June 17, 2015, 07:51:18 am
Just in case it's not painfully obvious, "RAMESH NAGALLA" is not a licensed reseller of MC.

We've never heard of him.  Any transaction with him is a fraud.
Title: Re: Fraud in Windows Store?
Post by: WeeHappyPixie on June 17, 2015, 12:59:00 pm
Also shown in the UK Windows Store.
http://pixienet.myzen.co.uk/jriver/Fraud.jpg

What can JRiver do to shut this down.

Title: Re: Fraud in Windows Store?
Post by: beats_works on June 17, 2015, 02:17:25 pm
@Matt - I believe you can file takedown request here https://support.microsoft.com/getsupport/hostpage.aspx?locale=EN-US&ln=EN-US&oaspworkflow=start_1.0.0.0&wfname=RAVCI&wf=0
Title: Re: Fraud in Windows Store?
Post by: SandsOfArrakis on June 18, 2015, 12:50:32 pm
I've notified Microsoft through the Store. Let's see what they'll do about it. And yeah it's also listed in the Dutch store.
Title: Re: Fraud in Windows Store?
Post by: JimH on June 18, 2015, 12:52:45 pm
Thank you.
Title: Re: Fraud in Windows Store?
Post by: SandsOfArrakis on June 18, 2015, 01:20:53 pm
Ok I've received an e-mail from Microsoft regarding my notification. They basically ask me to fill out this https://support.microsoft.com/en-us/getsupport?locale=EN-US&oaspworkflow=start_1.0.0.0&wfname=RAVCI&wf=0&ccsid=635702483965679736 one.

Since I am not a member of JRiver Inc. I can't fill it out for you.
Title: Re: Fraud in Windows Store?
Post by: JimH on June 18, 2015, 02:42:53 pm
It's sad that Microsoft doesn't do a better job.
Title: Re: Fraud in Windows Store?
Post by: beats_works on June 18, 2015, 07:31:43 pm
Received response today that app and account are being taken down.
Title: Re: Fraud in Windows Store?
Post by: styxx10 on June 18, 2015, 10:16:19 pm
Still appears in the Windows Store.....  Microsft doesn't move too quickly to
resolve these issues.....Must be too busy with Windows 10
Title: Re: Fraud in Windows Store?
Post by: SandsOfArrakis on June 19, 2015, 05:30:47 pm
Was still in the store this morning, now it's gone. Seems problem is solved :)
Title: Re: Fraud in Windows Store?
Post by: beats_works on June 20, 2015, 08:44:48 am
Was still in the store this morning, now it's gone. Seems problem is solved :)

It's the nature of the beast.  Either have a "walled garden" like Apple where you can only buy what meets their criteria or you have open platform where you risk a$$hats like this trying to defraud.

Disclaimer:  I work for the big M  (but not technical or software).
Title: Re: Fraud in Windows Store?
Post by: glynor on June 20, 2015, 09:39:36 am
They do have a walled garden in the Windows Store.

They're just bad at policing it. Probably pretty much on purpose, to "juke the stats".