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More => Old Versions => JRiver Media Center 20 for Windows => Topic started by: bu13 on August 11, 2015, 12:43:56 pm

Title: jriver stops responding
Post by: bu13 on August 11, 2015, 12:43:56 pm

Hi,
jriver is installed on an audio dedicated PC, for a while now it stops responding (it happens when trying to play new song either by skipping or loading new playlist). I have changed everything OS (8.1), DAC, network connection, reinstalling and upgrading jriver, but the problem persists. Help will be appreciated.

https://www.dropbox.com/s/wl17xot1myweitr/JRiver%20Log%202015-08-11%2020-06-56.zip?dl=0

Title: Re: jriver stops responding
Post by: bu13 on August 14, 2015, 07:56:34 am

up

Title: Re: jriver stops responding
Post by: blgentry on August 14, 2015, 08:19:21 am

I don't use JRiver on Windows.  But I've read a lot of advice here about JRiver being slow or hanging up and SO MANY times, it turned out to be a problem with anti-virus software.  So you have that installed?  If so, you need to tell it to not scan your music files.

This part of the troubleshooting guide talks about exactly how to make sure that your AV software works correctly with MC:

http://wiki.jriver.com/index.php/Media_Center_Troubleshooting_Guide#Check_Your_Anti-Virus_or_Security_Software

Good luck!

Brian.

Title: Re: jriver stops responding
Post by: bu13 on August 15, 2015, 10:06:39 am

Hi Brian, since it is a PC dedicated to audio, I have no anti virus from any sort on it (windows or other). Any more thoughts?

Title: Re: jriver stops responding
Post by: JimH on August 15, 2015, 10:14:50 am

Did you change anything on the computer at the same time?

Are you using any other software with MC?

Title: Re: jriver stops responding
Post by: bu13 on August 17, 2015, 01:59:15 pm

No, and no. The only software that is running is MC (this is a pure audio PC, not even a mouse or screen is connected).

Title: Re: jriver stops responding
Post by: glynor on August 17, 2015, 04:49:58 pm

How are you playing audio on that system?  Are you playing to a directly connected DAC or using DLNA?

From the Log, it looks like it might be DLNA.

Title: Re: jriver stops responding
Post by: bu13 on August 20, 2015, 11:58:43 pm

Straight to a DAC. I control the app using JRemote or Gizmo.