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More => Old Versions => JRiver Media Center 21 for Windows => Topic started by: Gokart on August 16, 2015, 04:40:00 am

Title: Norton AV problem
Post by: Gokart on August 16, 2015, 04:40:00 am

Hi Chaps - when adding tv guide I get a virus alert and Norton regards it as a serious risk and deletes
I've attached a screengrab
Can you get back to me asap as I'm concerned about infection!

Title: Norton AV problem
Post by: RoderickGI on August 16, 2015, 08:26:29 pm

Quote from: Gokart on August 16, 2015, 04:40:00 am

Hi Chaps - when adding tv guide I get a virus alert and Norton regards it as a serious risk and deletes
I've attached a screengrab
Can you get back to me asap as I'm concerned about infection!

Can't see a virus alert in your screen grab. But anyway, don't worry. Norton's latest update seems to be giving a false positive on at least one MC component.
Well, don't worry if the alert is for a MC component, that is.

Read http://yabb.jriver.com/interact/index.php?topic=99425.0

Title: Norton AV problem
Post by: Gokart on August 16, 2015, 08:45:12 pm

OK - the screen grab was to illustrate the dialogue which preceded the Norton action of a "serious" infection by Norton. Big fan and long supporter of JRiver but just wanted to check that the dialogue is normal  :)

Title: Re: Norton AV problem
Post by: JimH on August 17, 2015, 01:15:19 am

Please report the problem to Norton.