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More => Old Versions => JRiver Media Center 23 for Linux => Topic started by: tlenthe on March 19, 2018, 10:20:25 am

Title: Repeated crashes - MC23 / ubuntu 17.10
Post by: tlenthe on March 19, 2018, 10:20:25 am

MC 23 consistently crashes after 3-10 minutes.   MC log file attached.  System application log consistently reports error:  "mediacenter 23 : Third Party/CxImage/tiff/tiff_jpeg.c.648: JPEgSetupDecode: Assertaion 'sp->cinfo.comm.is_decompressor' failed".

Hardware is AsRock Z370 mb, 16GB ram, 32GM Intel Optane SSD, Intel i3-8100 (gen 8)
Multi tB music library (>250K tracks/files) accessed via NAS - no network latency problems

Title: Re: Repeated crashes - MC23 / ubuntu 17.10
Post by: tlenthe on March 19, 2018, 01:09:55 pm

Further clarification.... Only occurs when scanning library either in background or intentionally.  Turned off automatic scan in background and crashes seemed to stop.

Title: Re: Repeated crashes - MC23 / ubuntu 17.10
Post by: Awesome Donkey on March 19, 2018, 01:24:52 pm

Bad file(s), perhaps?

Title: Re: Repeated crashes - MC23 / ubuntu 17.10
Post by: tlenthe on March 19, 2018, 01:28:47 pm

Perhaps.... Any suggestions on how to locate it/them?

Title: Re: Repeated crashes - MC23 / ubuntu 17.10
Post by: Hendrik on March 19, 2018, 01:38:06 pm

Usually just look at the bottom of the log, it indicates what MC was last doing. In your case, it was trying to thumbnail this:
/mnt/TedDocuments/Documents/Scans/2014-01-21/Tax Bills.tiff

Not sure why you have MC indexing your Tax files, but either excluding those folders from being included or moving that file specifically might stop it.
Usually we would ask for a copy of the file to see that we can fix the problem, but tax files.. really? :D

Title: Re: Repeated crashes - MC23 / ubuntu 17.10
Post by: tlenthe on March 19, 2018, 01:40:53 pm

oops!  Thanks!  I'll have to tidy up my library directories!