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More => Old Versions => JRiver Media Center 24 for Mac => Topic started by: battlescarze on February 25, 2019, 02:26:12 pm

Title: Is there someway to get the ad turned off for MC25?
Post by: battlescarze on February 25, 2019, 02:26:12 pm

Hello, I have been using JRiver for years, and I have always upgraded early to take advantage of the savings.

I am quite annoyed that I am still getting the 'offer to upgrade' in the bottom TAG window?  I am already running a paid copy, why must I constantly close this reminder?

Can we get something done about this?

Title: Re: Is there someway to get the ad turned off for MC25?
Post by: Awesome Donkey on February 25, 2019, 03:09:12 pm

Disable auto-update and the message will go away.

Title: Re: Is there someway to get the ad turned off for MC25?
Post by: battlescarze on February 25, 2019, 07:28:37 pm

Hmmm...really not recommended.

Be nice if you guys could remove the nag please.

After all, it's not customer centric. 

Title: Re: Is there someway to get the ad turned off for MC25?
Post by: Awesome Donkey on February 26, 2019, 03:25:35 am

Unfortunately in this case, disabling auto-update to stop the message from appearing is the recommended course of action. If I had to make a guess given the current point in time... MC 24.0.75 is likely the last MC24 build anyways, so it likely won't matter if auto-update is disabled since it won't receive anymore updates (and major MC versions don't upgrade to newer MC versions, e.g. MC24 won't automatically update to MC25 since they're technically separate apps).

However if by chance 24.0.75 isn't the last MC24 build and another build is released, manually checking for updates at random works too (though you'll probably see the message if you do that) or checking the forum from time-to-time. Simply completely disabling that message isn't really an option for JRiver right now, since Microsoft/Outlook have been blocking JRiver's emails recently and it's the only way to reach customers who are potentially interested in the MC25 upgrade but are not receiving an email about the current offer due to them being blocked. But the workaround given by JRiver is disabling auto-update if you don't wish to see the message.

Title: Re: Is there someway to get the ad turned off for MC25?
Post by: blgentry on February 26, 2019, 10:01:40 am

For what it's worth, I have been using MC since MC20 and have never had auto update turned on.  Every update I have done has been by hand.  I don't think I've had any problems with this configuration.

Brian.