INTERACT FORUM

More => Old Versions => JRiver Media Center 26 for Windows => Topic started by: JimH on December 09, 2019, 06:30:23 pm

Title: Installing MC26
Post by: JimH on December 09, 2019, 06:30:23 pm
Edit:  MC26 was released on December 13, 2019.  It's on the Download Page (https://jriver.com/download.html) now.


Download it.  You may find a newer build in a thread near the top of the MC26 board.  Look for "JRiver Media Center 26 ..... Available Here".

Install it from the thread near the top of this board, titled something like this:
   
"JRiver Media Center 26.0.18 -- Available Here"

Restore your MC26 license.  Here's how to find your license and restore it (https://wiki.jriver.com/index.php/Restoring_a_License).

MC26 should find your current library and use it.  If not, then back up in your old version and restore the backup in the new version.  Backup is under the File Menu.  MC makes automatic backups as .zip files.

That's it.  You should be up and running in a few minutes.  If you need to ask a question, please post here.

HOW GOOD IS MC26?
It's already a significant improvement over MC25, and there are some very useful features, but we've just begun.  Your MC26 license will work with all future updates of MC26.  Read more on Upgrades (https://wiki.jriver.com/index.php/Upgrade).

LICENSE QUESTIONS
How Licensing Works is also explained in the links above.  You can recover your license by using option #2 on our Restore Page (https://rover.jriver.com/cgi-bin/restore.cgi).
Title: Re: Installing MC26
Post by: Roy Koh on December 12, 2019, 06:09:38 am
i have bought MC26 on 11 th Nov 2019. How do i upgrade my JRiver.?

Title: Re: Installing MC26
Post by: Awesome Donkey on December 12, 2019, 06:12:11 am
MC26 isn't out yet, hopefully Friday/tomorrow like Jim said.

In the meantime if you don't want to wait, you can download and install the latest MC25 build and use your MC26 license with that. Personally, I'd advise on waiting until tomorrow when the first build of MC26 hopefully comes.
Title: Re: Installing MC26
Post by: Matias on December 13, 2019, 06:34:31 am
Downloaded the installer, ran it, it extracts and nothing happens. I have to right click it and use Winrar's option "Extract to <folder name>", open that folder and run the Install.exe in order to install it.

"Unable to register controls. Please run as a power user." when running the first time.
Then I right-click "Run as Administrator" and it opens normally. Allow Media Center on the Windows Firewall and it is good.
I closed it and opened it again, normally without "Run as Administrator" option and it opened fine.  :)
Title: Re: Installing MC26
Post by: rmartin65 on December 13, 2019, 07:22:57 am
I Can't install a VST plugin on MC26. Would that be a bug?
Title: Re: Installing MC26
Post by: Awesome Donkey on December 13, 2019, 07:29:01 am
If the VST plugin is 32-bit you'll have to use the 32-bit version of MC26, it won't work in the 64-bit version of MC26 unless there's a 64-bit VST plugin available (which seem to be kinda rare).
Title: Re: Installing MC26
Post by: jkolker on December 13, 2019, 07:33:36 am
Is there a way to have 26 import the settings/libraries from 25?
Title: Re: Installing MC26
Post by: JimH on December 13, 2019, 07:35:43 am
It should happen automatically,  but you ca also back up in MC25 and restore in MC26.
Title: Re: Installing MC26
Post by: thunderfingers66 on December 13, 2019, 07:36:03 am
If the VST plugin is 32-bit you'll have to use the 32-bit version of MC26, it won't work in the 64-bit version of MC26 unless there's a 64-bit VST plugin available (which seem to be kinda rare).

It is a 64 bit version.   It wasn't working initially, even after reinstalling the plug in.   Worked after running into the run as administrator issue.   
Title: Re: Installing MC26
Post by: rmartin65 on December 13, 2019, 07:46:26 am
It is a 64bit plugin and it worked fine on MC25. On MC26, when I click on add VST plugin, nothing happens.
Title: Re: Installing MC26
Post by: thunderfingers66 on December 13, 2019, 07:52:21 am
It is a 64bit plugin and it worked fine on MC25. On MC26, when I click on add VST plugin, nothing happens.

Run as Administrator and it will work.
Title: Re: Installing MC26
Post by: rmartin65 on December 13, 2019, 08:17:19 am
It works. Thanks.
Title: Re: Waveform
Post by: Dawgincontrol on December 13, 2019, 09:12:19 am
I have checked the box to "show waveform if available" in the display area.

Went through every skin and don't see it.  Am I missing something?
Title: Re: Installing MC26
Post by: JimH on December 13, 2019, 09:16:06 am
It's shown in Playing Now when you play.
Title: Re: Installing MC26
Post by: ferrarabrainpan on December 13, 2019, 10:04:01 am
I lost the email I received when I purchased MC26 and I guess that has my registration code I will need before I can install it, yes? How can I get my registration code, having already purchased the upgrade to 26?
Title: Re: Installing MC26
Post by: thunderfingers66 on December 13, 2019, 12:06:25 pm
https://wiki.jriver.com/index.php/Restoring_a_License
Title: Re: Installing MC26
Post by: Symphonia on December 13, 2019, 02:25:13 pm
I tried installing several times but it crashed my computer several times. I tried both the 64bit and 32bit versions. I'm using Windows 10 and Version 25 has worked beautifully!
Title: Re: Installing MC26
Post by: Dawgincontrol on December 13, 2019, 02:37:56 pm
It's shown in Playing Now when you play.

Not for me.  Windows 10, 64 bit.  I've tried every skin, clicking on and off the waveform selection, changing alternate and standard text, turning off and on spectrum analyzers, rebooting, exiting and restarting MC26; nothing.  Everything else appears to be working as advertised.

Don't know what else I can do.
Title: Re: Installing MC26
Post by: Awesome Donkey on December 13, 2019, 02:39:51 pm
You have to re-analyze your audio files to get the waveform working. It has to analyze the files and write the needed value(s) to the Waveform tag. Files not analyzed won't show a waveform.
Title: Re: Installing MC26
Post by: Dawgincontrol on December 13, 2019, 03:03:54 pm
Thanks Donk.  I'll try that.
Title: Re: Installing MC26
Post by: Dawgincontrol on December 13, 2019, 03:08:23 pm
That did the trick.  Thanks for the help.
Title: Re: Installing MC26
Post by: meater on December 13, 2019, 09:50:54 pm
I had similar problem installing the downloaded Install Key, *.mjr file on my Windows 7 PC.  Notepad kept opening up.  Right click to "Open with: " dialog and select Installer.  That fixed my problem and my MC26 is now registered.
Title: Re: Installing MC26
Post by: ThomasB on December 14, 2019, 07:10:03 am
Installed MC26 64-bit version and unable now to play to my Net-Receiver Marantz NR-1710. This worked fine with MC25.
Please advise what has changed in the new version or what has to be done to enable this again. 
Also GIZMO doesn't work with MC26: Unable to connect to Server.
Changed back to MC25 and waiting until problems solved.
Thanks.
Title: Re: Installing MC26
Post by: hamballe on December 14, 2019, 08:45:44 am
After installing MC26 I'm getting the message "Warnung: Media Center wurde für ein anderes Betriebssystem installiert." (Warning: MC has been installed for a different operating system).

I have installed the correct 64 bit MC version on my Win 10 machine. Tried it many times: deinstalled everthing (MC25 too), restarted, reinstalled, tried it again as an admin - to no avail.

The only thing that helps, is using the compatibility mode for Win 8 under properties/compatibility. Problem and solution can be reproduced on my machine.

BTW: There is an old thread from February 15, 2011, 01:24:31 pm with that exact message from user Ver.di who upgraded from MC5 to MC16
He found a fix, but only for Win 7, not for Win 10 (Reply #14 on: February 17, 2011, 04:35:22 am):

================================

Fixed it:  ;D

For a normal install, the version of the OS is in the registry here:
HKLM\Software\JRiver\Media Core\Installations\Media Center 16

For Windows 7, you should see:
OS Version: 10

But the installer wrote 7.
I changed it with regedit to 10 and now it works fine"

================================

In my registry the value of OS Version is 1010.


Title: Re: Installing MC26
Post by: Awesome Donkey on December 14, 2019, 09:25:59 am
This can happen if you're running an older MC version (e.g. MC16) on a machine that was originally running Windows 7 at the time you installed MC16, then upgraded at some point to Windows 10.
Title: Re: Installing MC26
Post by: Shawn McCann on December 14, 2019, 09:34:04 am
The upgrade from MC25 to MC26 worked like a charm.  Installed and running in just a few minutes.  This is the 64 bit version on Windows 10.
 :)
Title: Re: Installing MC26 on PC with MC25 on Mac
Post by: avpman on December 14, 2019, 10:27:16 am
I use MC on my Win machine and connect to MC library running on my Mac. I see there is no MC26 yet for Mac. Will MC26 work on the Win PC connected to the Mac MC25 version or should I just wait for Mac MC26?

Thank you!
Title: Re: Installing MC26
Post by: hamballe on December 14, 2019, 11:16:06 am
@Awesome Donkey

My machine never had Win 7 installed nor any other Win except 10. I had MC 25 before and upgraded (or tried) to MC 26
Title: Re: Installing MC26
Post by: Awesome Donkey on December 14, 2019, 11:31:23 am
If I recall correctly, this can also happen when doing Windows 10 feature updates, e.g. 1809 to 1903 or 1909.
Title: Re: Installing MC26
Post by: Shasta Mike on December 14, 2019, 01:54:56 pm
Installed the Windows 64 bit version 24 hours ago.  This is the smoothest upgrade yet.  Was really no different than a point release upgrade.  And, zero issues with streaming to my DLNA.  I have not had to make any changes in settings.  Very pleased so far.  Great job JRiver team!   
Title: Re: Installing MC26
Post by: pacdpm on December 14, 2019, 02:31:27 pm
Installed MC26 with NO PROBLEMS  except I still have MC25 on desktop....start files...taskbar!!!(and in c drive program files)  can I safely delete 25?...I thought 26 would just "overlay' itself on 25...thanks  Paul  (great program...enjoy it but still learning)
Title: Re: Installing MC26
Post by: pejama65 on December 14, 2019, 03:38:59 pm
 :'( It is now Saturday! Almost Sunday in The Netherlands. Still waiting for the update?? I do not understand that why the update still not works.
Title: Re: Installing MC26
Post by: JimH on December 14, 2019, 04:10:13 pm
There are some Windows permissions problems, but the update definitely does work.  Try reading other posts.
Title: Re: Installing MC26 on PC with MC25 on Mac
Post by: avpman on December 15, 2019, 09:39:39 am
I use MC on my Win machine and connect to MC library running on my Mac. I see there is no MC26 yet for Mac. Will MC26 work on the Win PC connected to the Mac MC25 version or should I just wait for Mac MC26?

Thank you!

Bump.
Title: Re: Installing MC26
Post by: Awesome Donkey on December 15, 2019, 11:38:10 am
As of right now it'll work with a MC26 client connecting to a MC25 server, but as MC26's development progresses this could change. MC26 for Mac will likely be long released before that happens though. So yeah, it should work.
Title: Re: Installing MC26
Post by: geier22 on December 15, 2019, 05:27:37 pm
Wow, just installed MC26. (Windows 10 VM on Debian host). It’s fantastic!
After installing MC26, the MC 25 library and even the license automatically took over!
Nothing to do, just click play via WASAPI to my USB DAC on the Linux host.
Thank you for the good job !!
Title: Re: Installing MC26
Post by: Peter M on December 15, 2019, 08:29:26 pm
Upgrade took about 2 mins with zero issues ... fantastic job !!

Cheers,
Peter
Title: Re: Installing MC26
Post by: ljbarnhill on December 15, 2019, 09:19:01 pm
installed MC26 64bit on two computers (Desktop & Notebook). when I try to play a song or album I get the message "there is nothing to play". all the albums and songs are in the correct location (same as MC25). file location inside the program all albums are present, same as with the dedicated hard drive. I am out of ideas.

Len
Title: Re: Installing MC26
Post by: JimH on December 16, 2019, 01:40:03 am
installed MC26 64bit on two computers (Desktop & Notebook). when I try to play a song or album I get the message "there is nothing to play". all the albums and songs are in the correct location (same as MC25). file location inside the program all albums are present, same as with the dedicated hard drive. I am out of ideas.
Hover your mouse over a track, note the location, then find it in Explorer. 

Maybe a drive letter changed?

Try restoring an MC25 backup in MC26.
Title: Re: Installing MC26
Post by: ljbarnhill on December 16, 2019, 09:02:58 am
I had to re-install MC25, everything works now with MC26 removed. hope to use MC26 in the near future.

Thanks,

Len
Title: Re: Installing MC26
Post by: hamballe on December 16, 2019, 02:00:16 pm
Please, can somebody with Win 10(!) tell me their registry d-word value for Parameter "OS Version" (see below):

================================

For a normal install, the version of the OS is in the registry here:
HKLM\Software\JRiver\Media Core\Installations\Media Center 16

For Windows 7, you should see:
OS Version: 10

================================

FYI see my post above. Thanks!


PS.: The Problem that MC26 can be started in Compatibility mode is still in OS Version MediaCenter260014-x64.exe
Title: Re: Installing MC26
Post by: Awesome Donkey on December 16, 2019, 03:56:39 pm
For my Windows 10 machine the value for my OS Version in Decimal is 1012, in Hexadecimal it's 3f4.

Why not just delete that OS Version key and reinstall MC? Shouldn't it re-create it with the correct value when re-installing MC?

EDIT: I just tried it and it works. With MC closed I deleted the OS Version key, then reinstall the latest 26.0.14 build of MC26 and it re-created it. If you do this, make sure you do a registry backup (doing a MC backup too wouldn't be a bad idea either) first. Don't use compatibility mode like Hendrik pointed out below, it's only going to cause issues if you do.
Title: Re: Installing MC26
Post by: Hendrik on December 16, 2019, 04:01:49 pm
You should not use compatibility mode for MC, it's designed to run natively on all Windows versions.

When you run in compat mode, windows lies about which version it is.
Title: Re: Installing MC26
Post by: hamballe on December 17, 2019, 03:02:50 am
@Hendrik
I understand that and it's exactly my opinion. But what can you do, when MC 26 only works in compatibility mode?

@Awesome Donkey
Bingo! That worked, as I expected. The installation program should overwrite these registry entries with the correct values though!!

Thank you for your support!
Title: Re: Installing MC26
Post by: renato on December 20, 2019, 12:03:07 pm
Since Version 24, something in my Dell notebook is preventing me from install JRiver. It happened with Version 25 and now with 26. My notebook is 64 bits, and I have tried both 32 and 64.
It starts the process, unziping the files. Than asking permission to make changes in my Windows. After that it simply interrupt the process, disappearing.
Please help me on that. 
Title: Re: Installing MC26
Post by: Matias on December 20, 2019, 01:15:41 pm
Since Version 24, something in my Dell notebook is preventing me from install JRiver. It happened with Version 25 and now with 26. My notebook is 64 bits, and I have tried both 32 and 64.
It starts the process, unziping the files. Than asking permission to make changes in my Windows. After that it simply interrupt the process, disappearing.
Please help me on that.

Right click the installer and use Winrar's option "Extract to <folder name>", open that folder and run the Install.exe in order to install it.
Title: Re: Installing MC26
Post by: Awesome Donkey on December 20, 2019, 05:34:33 pm
Since Version 24, something in my Dell notebook is preventing me from install JRiver. It happened with Version 25 and now with 26. My notebook is 64 bits, and I have tried both 32 and 64.
It starts the process, unziping the files. Than asking permission to make changes in my Windows. After that it simply interrupt the process, disappearing.
Please help me on that. 

This is very likely caused by antivirus/antimalware software.
Title: Re: Installing MC26
Post by: avpman on December 20, 2019, 05:46:03 pm
This is very likely caused by antivirus/antimalware software.

I had  similar problem. It was caused by Ashampoo Uninstaller which tracks and catalogs program installations. Once I disabled that MC installed fine.
Title: Re: Installing MC26
Post by: Bazain on December 21, 2019, 05:14:52 am
Not for me.  Windows 10, 64 bit.  I've tried every skin, clicking on and off the waveform selection, changing alternate and standard text, turning off and on spectrum analyzers, rebooting, exiting and restarting MC26; nothing.  Everything else appears to be working as advertised.

Don't know what else I can do.

Having the same problem. No matter if i try to install it as administrator or not or use the 32 or 64 bit version it keeps crashing my laptop. Version 25 works without a problem.
Title: Re: Installing MC26
Post by: IrishSoul on January 07, 2020, 01:13:24 pm
Everything installed good (so far) on my Win10 64bit (upgrading from MC25). I still have MC25 on PC, is it safe to uninstall?
Title: Re: Installing MC26
Post by: JimH on January 07, 2020, 01:29:53 pm
Everything installed good (so far) on my Win10 64bit (upgrading from MC25). I still have MC25 on PC, is it safe to uninstall?
Yes.
Title: Re: Installing MC26
Post by: hamballe on January 08, 2020, 01:53:53 am
After installing MC26 I'm getting the message "Warnung: Media Center wurde für ein anderes Betriebssystem installiert." (Warning: MC has been installed for a different operating system).

I have installed the correct 64 bit MC version on my Win 10 machine. Tried it many times: deinstalled everthing (MC25 too), restarted, reinstalled, tried it again as an admin - to no avail.

The only thing that helps, is using the compatibility mode for Win 8 under properties/compatibility. Problem and solution can be reproduced on my machine.

BTW: There is an old thread from February 15, 2011, 01:24:31 pm with that exact message from user Ver.di who upgraded from MC5 to MC16
He found a fix, but only for Win 7, not for Win 10 (Reply #14 on: February 17, 2011, 04:35:22 am):

================================

Fixed it:  ;D

For a normal install, the version of the OS is in the registry here:
HKLM\Software\JRiver\Media Core\Installations\Media Center 16

For Windows 7, you should see:
OS Version: 10

But the installer wrote 7.
I changed it with regedit to 10 and now it works fine"

================================

In my registry the value of OS Version is 1010.


Same thing happened after installing JRiver Media Center 26.0.15 (Warning: MC has been installed for a different operating system). The registry entry has been automatically updated by the installation with a false OS value.

I can only start Mediacenter either in compatibilty mode or by changing the registry manually.

I know how I can help myself. But this issue should be fixed!
Title: Re: Installing MC26
Post by: Hendrik on January 08, 2020, 01:56:38 am
This would only happen if you run the installer in compatibility mode, as Windows then lies to it which version it actually is. Don't do that, and it won't write a wrong value.
We're not aware of any other reports of this nature.
Title: Re: Installing MC26
Post by: hamballe on January 08, 2020, 02:23:06 am
This would only happen if you run the installer in compatibility mode, as Windows then lies to it which version it actually is. Don't do that, and it won't write a wrong value.
We're not aware of any other reports of this nature.

I didn't run the installer in comp mode.
Title: Re: Installing MC26
Post by: greynolds on February 08, 2020, 12:19:02 pm
I just upgraded from MC24 to MC26.0.20 and am running into an issue with some of my settings not being brought into MC26, such as the Media Network settings (DLNA is disabled, even though it shows as enabled if I open MC24 pointing to the same library.
Title: Re: Installing MC26
Post by: greynolds on February 08, 2020, 01:01:18 pm
I just upgraded from MC24 to MC26.0.20 and am running into an issue with some of my settings not being brought into MC26, such as the Media Network settings (DLNA is disabled, even though it shows as enabled if I open MC24 pointing to the same library.
Doing a backup of the prior library in MC24 and then a restore in MC26 seems to have fixed this problem.  I am having a problem with JRemote crashing on both my iPad Pro and iPhone XS when trying to play any video file (which was also happening in MC24 recently) but I’ll pursue that in a separate thread.
Title: Re: Installing MC26
Post by: Awesome Donkey on February 08, 2020, 01:11:07 pm
JRemote video issues on iOS are well known about.
Title: Re: Installing MC26
Post by: greynolds on February 08, 2020, 01:16:47 pm
JRemote video issues on iOS are well known about.
OK.  Hopefully it will be addressed at some point.
Title: Re: Installing MC26
Post by: mdjaber on February 11, 2020, 01:38:37 pm
Edit:  MC26 was released on December 13, 2019.  It's on the Download Page (https://jriver.com/download.html) now.


Download it.  You may find a newer build in a thread near the top of the MC26 board.  Look for "JRiver Media Center 26 ..... Available Here".

Install it from the thread near the top of this board, titled something like this:
   
"JRiver Media Center 26.0.18 -- Available Here"

Restore your MC26 license.  Here's how to find your license and restore it (https://wiki.jriver.com/index.php/Restoring_a_License).

MC26 should find your current library and use it.  If not, then back up in your old version and restore the backup in the new version.  Backup is under the File Menu.  MC makes automatic backups as .zip files.

That's it.  You should be up and running in a few minutes.  If you need to ask a question, please post here.

HOW GOOD IS MC26?
It's already a significant improvement over MC25, and there are some very useful features, but we've just begun.  Your MC26 license will work with all future updates of MC26.  Read more on Upgrades (https://wiki.jriver.com/index.php/Upgrade).

LICENSE QUESTIONS
How Licensing Works is also explained in the links above.  You can recover your license by using option #2 on our Restore Page (https://rover.jriver.com/cgi-bin/restore.cgi).
Title: Re: Installing MC26
Post by: scsekaran on February 13, 2020, 03:43:41 pm
Any plan / timescale for ARM version for Windows 10 release?

Regards,
Title: Re: Installing MC26
Post by: Hendrik on February 13, 2020, 03:54:36 pm
There are no plans for that yet, sorry.
Title: Re: Installing MC26 on Windows 10
Post by: deepspace56 on March 22, 2020, 12:26:54 pm
Sorry for the dumb questions, but my IT skills are weak.  I have J River MC 22 on my old Windows 7 Laptop.  The FLAC files are all on an external 2 TB hard drive.  I now need to get J River on my new Windows 10 laptop (presumably MC 26?).

How do I best do this and retain all the stuff I've put into the system (> 1,200 CDs)?  I'd like to retain MC-22 on the old laptop as a backup if that's possible.  Please be as explicit as you can with your response. 

Thank you for your help.
Title: Re: Installing MC26
Post by: JimH on March 22, 2020, 01:03:25 pm
Copy the files any way you can, and try to keep them in the same directory in the same arrangement.  C:\Music as an example.

Then backup your MC22 library on your old machine and restore it on your new one.

The wiki has a topic called Moving Files.
Title: Re: Installing MC26
Post by: deepspace56 on March 23, 2020, 07:24:32 am
Jim,

Thanks for your response.  I think I understand the issue about moving files.  They're easy since they're on a couple of hard drives, and I understand about keeping the same file structure.

I'm not sure I understand how to get the new MC on the new laptop though.  Do I need to somehow transfer MC 22 itself from the old latptop, or can I just download the MC 26? to the new laptop and have it "find' the files on the hard drive?  I don't think my problem is moving the FLAC files, they're going to stay on the hard drive anyway.  Am I wrong?

Thanks again.
Title: Re: Installing MC26
Post by: JimH on March 23, 2020, 07:28:19 am
You can upgrade to MC26 if you wish and restore a backup from any recent version, including MC22.
https://yabb.jriver.com/interact/index.php/topic,122405.0.html
Title: Re: Installing MC26
Post by: deepspace56 on March 23, 2020, 09:06:19 am
Jim,     Thanks.  Sorry for the additional questions.  I've begun by making a copy of my MC 22 from the old laptop onto an external hard drive.  The folder that I copied is labelled "Media Center 22".  I've then copied and pasted that folder from the external drive into "Program Files" on the new laptop.  This seems to have gone OK, and I can see the folder (and it's subfolders if I look) on the new laptop.

If I click on it though, it doesn't open the MC 22.  How do I do that?  All this is in preparation to upgrade.  Am I going about this all wrong?

Thanks again.
Title: Re: Installing MC26
Post by: JimH on March 23, 2020, 09:22:30 am
Don't copy any program files from your old machine.  Just install MC22 and restore your library and your license, then upgrade to MC26.  You can probably just install MC26, and restore your license and library, then purchase the upgrade.
Title: Re: Installing MC26
Post by: deepspace56 on March 23, 2020, 10:11:11 am
Jim,  Please bear with me.  I've upgraded to MC 26 and downloaded to my new laptop.  Now, when I try to restore the library, as you suggest, it tells me that I don't have a valid option.  I guess I need to somehow get the library off my old laptop?  Do I do this under "load a library" or some other option?

Thanks again
Title: Re: Installing MC26
Post by: JimH on March 23, 2020, 10:18:10 am
Backup in MC22 on your old machine.  Note the location of the backup zip file. Copy the zip file to your new machine and restore from it.

There are wiki topics.  Here's one:
https://wiki.jriver.com/index.php/Library_Backup
Title: Re: Installing MC26
Post by: deepspace56 on March 23, 2020, 12:20:19 pm
OK. I've done this, and I seem to have MC 26 running on the new laptop, with the retored library (from the zip file). 

However, when I plug in the external hard drive, the tracks won't play because the external hard drive was labelled as E: by the old laptop, but the new laptop calls this external drive D:   Can I get my local library to look on drive D: for the audio files instead of looking for them on drive E:?

How can I point the library to the D: drive?  Thanks.  I tiied changing Tools>Options>File Location, but that doesn't work for the playback.  Thanks again
Title: Re: Installing MC26
Post by: JimH on March 23, 2020, 12:36:00 pm
Try installing MC22 and restoring there.  It's on the wiki under Old Versions.
Title: Re: Installing MC26
Post by: deepspace56 on March 23, 2020, 01:24:31 pm
OK. I've done this, and I seem to have MC 26 running on the new laptop, with the restored library (from the zip file).

However, when I plug in the external hard drive, the tracks won't play because the external hard drive was labelled as E: by the old laptop, but the new laptop calls this external drive D:   Can I get my local library to look on drive D: for the audio files instead of looking for them on drive E:?

How can I point the library to the D: drive?  Thanks.  I tiied changing Tools>Options>File Location, but that doesn't work for the playback.  Thanks again
Title: Re: Installing MC26
Post by: JimH on March 23, 2020, 02:17:01 pm
The wiki topic on Moving Files suggest a Find and Replace that will work.

People sometimes make removable drives Z: to avoid this problem.
Title: Re: Installing MC26
Post by: jesta777 on March 30, 2020, 07:21:47 am
Hi,

Just bought an upgrade for my master license from 25 to 26. Received the email with the license. Installed v26, install ran fine, got new 26 icon on my desktop. Double-click reg file and received mesage saying license was successfully installed.
Run Media Centre.... still version 25...?

Tried new download from forum post (latest build)... same thing
Tried several time, but always when run it is 25.

I have now used media centre to back up my library... just in case.

Do i need to uninstall v25 and then install v26 and restore my library?
Title: Re: Installing MC26
Post by: akoos on April 20, 2020, 10:15:47 am
Dear Everybody!

I have bought MC24 originally. It worked fine.
Next time I bought MC26 in pre-order period. It worked fine. (I got MC26xxx.mjr in that case.)
I had to reinstall operation system, Windows 7 (Yes, I know!). MC26 installed, I fill out Registration code in MC26 and I got MC24xxx.mjr file from wave. It does not work with MC26 of course.
I tried with MC24, it works fine.
Some pictures of steps attached.

What did I wrong? What is the problem? Who can I restore MC26?
Title: Re: Installing MC26
Post by: Matt on April 20, 2020, 10:24:21 am
Just enter your email here and it will send you the MC26 license:
https://rover.jriver.com/cgi-bin/restore_email.cgi?displayemail=1
Title: Re: Installing MC26
Post by: akoos on April 20, 2020, 10:27:55 am
Sorry! Some misunderstanding. I send mail mail.

Dear Matt!

I tried this version also, I got MC24 mjr file.
Title: Re: Installing MC26
Post by: akoos on April 20, 2020, 10:32:40 am
Fine! It works. Many thanks!
Title: Re: Installing MC26
Post by: larryrup on May 27, 2020, 02:01:15 pm
Hi:  What is easiest way to have all your playlists and smartlists  from v25 appear in v26, preferably have 26 show exactly those that were in 25 after upgrade to 26.  After install, the tracks/albums etc. did not move after the upgrade.  I restored a saved backup, and those appeared, but playlists/smartlist still only showed the default lists.  Also skins did not restore.  Possible I needed to install 26 in exact same folder?

Thanks
Larry
Title: Re: Installing MC26
Post by: SteveMA on August 12, 2020, 12:40:09 pm
I just upgraded to MC26 from MC23.  I see my libraries in MC26 (I uninstalled MC23 after the MC26 install was complete).  The license was successfully "applied".  However, I have no audio thru my system.  I can see the files playing in MC26, but, as I said, no audio thru my system.  I made no changes during the install.  Any suggestions?
Thanks,
SteveMA
Title: Re: Installing MC26
Post by: JimH on August 12, 2020, 01:10:43 pm
https://wiki.jriver.com/index.php/Audio_Setup

If you're using ASIO, you may have a 32 bit driver.  If so, the 32 bit version of MC might be required.  But try Direct Sound or WASAPI first.
Title: Re: Installing MC26
Post by: SteveMA on August 12, 2020, 01:47:59 pm
https://wiki.jriver.com/index.php/Audio_Setup

If you're using ASIO, you may have a 32 bit driver.  If so, the 32 bit version of MC might be required.  But try Direct Sound or WASAPI first.
I have the 64-bit version (which I believe I had with MC23 as well).  I had been (and still have it selected) WASAPI.  I noticed the under playing now I have a grey arrow for Player (which "sees" my audio-video files; they "play" but with no sound).  I also have Playing from Main Library whose path is not leading to the audio-video files.  It looks like I may have to re-import the files in order to play them.  Any reason why MC 26 did not re-establish the Libraries?
Title: Re: Installing MC26
Post by: JimH on August 12, 2020, 01:53:23 pm
Try restoring a backup from MC23.
Title: Re: Installing MC26
Post by: SteveMA on August 12, 2020, 02:15:47 pm
Try restoring a backup from MC23.

Would that be possible since I have uninstalled MC23?
Title: Re: Installing MC26
Post by: JimH on August 12, 2020, 03:12:43 pm
You could read about backup on the wiki.

Search for *.zip files from Explorer to see what you have.
Title: Re: Installing MC26
Post by: SteveMA on August 12, 2020, 04:40:45 pm
You could read about backup on the wiki.

Search for *.zip files from Explorer to see what you have.
Found the archived zip files for MC 23 (and every other version I've owned).  After deleting the "new" library I restored the most recent MC 23  backup.  Unfortunately I still have no audio.  I can watch the progress of the track being played (both in time and in volume).  The time progress is in blue and the audio is in yellow.  I don't know if there's any significance to this observation since I've always played from the Theater view.
Still plugging...
Title: Re: Installing MC26
Post by: JimH on August 12, 2020, 05:36:57 pm
Did you follow the Audio Setup on the wiki?
Title: Re: Installing MC26
Post by: SteveMA on August 12, 2020, 06:22:22 pm
Got my audio back.  PC audio setting had somehow changed during the upgrade process.  I found an "extra" extension in Google which I disabled and gave me back my PC audio (that had disappeared also).  I had to redo setting in PC sound and that was the solution.
Title: Re: Installing MC26
Post by: bg on September 05, 2020, 10:42:39 am
Thanks again Jim for helping me with my email mess.
So - I have four old JR licenses:
Win 18, Win 19, Master 21 and Mac 25.
I'm senior on fixed income. Don't want to spend w/o good reason.
I use MC in audio-only mode.
Was using Macbook only for five years until new employer required Win OS
for application for work from home. So thought might as well install JR on my new Win notebook.
What to do? I could install Win 21 as have that old Masters license, but 21 is old - right?
What version concensus recommended for Win OS that's stable for audio-only use?
Thinking those JR Win 18, 19 licenses I have, might as well forget 'em - they're really old.
Concerned if use Win 21, about stability and about security. Guessing older versions no longer updated. I've been advocating for audio-only "lite" version of JR for years, but seems I'm out
of touch. Users today want it all within an application.
We old timers can be a real PITA. I get that!
Title: Re: Installing MC26
Post by: Awesome Donkey on September 05, 2020, 12:12:24 pm
I've been advocating for audio-only "lite" version of JR for years, but seems I'm out
of touch.

There's no need for this. Newer Media Center versions have an option called Audio Only Mode, which when enabled disables all the extra features like video, images, etc. Plus you can go into MC's Options > General > Features and disable features you don't need/want. You should be able to do that in MC21 and disable all the extra features you don't want.
Title: Re: Installing MC26
Post by: Buckley Palmer on September 08, 2020, 01:46:52 pm
I am having similar problems as others. Upgraded to MC 26. After download and entering registration key and all of that it looks like a successful install. Then I close MC and try to reopen and I get the message"Media Center was installed for a different operating system. Please reinstall Media Center . " I tried that 5 times so far and no change.
I am running Windows 10 and 64bit system, and I downloaded the Windows 64 bit version. Is it mislabelled on the download page? What can I do? I shouldn't have to manually fuss with registry files to do this...been using MC for 10+ years and never seen this one before.
Title: Re: Installing MC26
Post by: Buckley Palmer on September 08, 2020, 01:55:05 pm
Update, went to compatibility check, and it would not run in Windows 8 mode, but started in windows 7. Whats the hitch?
Title: Re: Installing MC26
Post by: JimH on September 08, 2020, 04:18:49 pm
Update, went to compatibility check, and it would not run in Windows 8 mode, but started in windows 7. Whats the hitch?
You shouldn't need to do anything with compatibility mode.
Title: Re: Installing MC26
Post by: Geronimo on September 12, 2020, 08:47:02 am
I am having big problems to re-install my JRiver 26.I had to unstaill it yesterday and since last night I've benn trying (without success) to re-install it. I've tryied both 32 and 64 (mine is 64), turned my anti virus off, excluded the extensions.../don't know what else I can do.

What happens is: a) I click to download and media center asks me to execute. I do. then the board extracting shows up and finaly that message asking me if I allow Media Center to make changes in my computer and, of course I do  (allow). after that, nothing happens! nothing. The app is in m download file but it is not installed on the computer. I tried to excute it administrator and all the process will be repeated. Don´t know what else to do.
Title: Re: Installing MC26
Post by: JimH on September 12, 2020, 10:32:53 am
I am having big problems to re-install my JRiver 26.I had to unstaill it yesterday and since last night I've benn trying (without success) to re-install it. I've tryied both 32 and 64 (mine is 64), turned my anti virus off, excluded the extensions.../don't know what else I can do.

What happens is: a) I click to download and media center asks me to execute. I do. then the board extracting shows up and finaly that message asking me if I allow Media Center to make changes in my computer and, of course I do  (allow). after that, nothing happens! nothing. The app is in m download file but it is not installed on the computer. I tried to excute it administrator and all the process will be repeated. Don´t know what else to do.
Still probably antivirus / security related.

What does this mean?

Quote
The app is in m download file
Title: Re: Installing MC26
Post by: ferrarabrainpan on October 02, 2020, 05:51:14 pm
Longtime happy user of MC24 for Windows, purchased MC26 months ago and finally getting up the nerve to install it and check it out, which I did last night. It automatically loaded all my library views and files, playlists, etc from the existing version.  :)

My question is, what about all the various player settings I spent many hours tweaking in MC24 to my liking: four different playback zones with different audio outputs to two different DACs, different DSP settings, zone switch rules, etc... Am I going to have to manually recreate all those settings in MC26 if I want it to perform like MC24? Because if that is the case, then I think I will be sticking with what works. I know there are lots of new features with every new version (except for the one feature I really truly want, that being support for streaming Qobuz Studio which I had to go out and buy a competing software player for), but I'm not sure if I really need or want any of those features if it means more work for me manually copying all the settings from the older version into the newer one. :-\
Title: Re: Installing MC26
Post by: JimH on October 02, 2020, 06:52:33 pm
Try restoring a backup from your old version.  Settings should transfer.

Try putting your media on a USB stick and plugging it into the Shield.
Title: Re: Installing MC26
Post by: ferrarabrainpan on October 02, 2020, 07:13:19 pm
Try restoring a backup from your old version.  Settings should transfer.

Try putting your media on a USB stick and plugging it into the Shield.

 Do you mean a library backup? I don't know what media you're referring to or what is meant by the Shield. (Sorry, I'm a bit of a dummy-level user).