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More => Old Versions => JRiver Media Center 25 for Windows => Topic started by: Soothsayerman on November 01, 2021, 05:27:18 pm

Title: I keep having to re-install or recover license
Post by: Soothsayerman on November 01, 2021, 05:27:18 pm

JRiver keeps uninstalling itself or just deactivating itself and instead of starting the program when I hit the icon it put in my taskbar, it reinstalls.   Today, I started it up and it wanted me to purchase a license.  I put the old key in and it said trial version expired.  It's not a trial version.

What is going on? Any ideas?


I keep having to re-install or recover license

Title: Re: I keep having to re-install or recover license
Post by: JimH on November 01, 2021, 06:19:51 pm

The license version is probably different from the program version.

https://wiki.jriver.com/index.php/Restoring_a_License

Title: Re: I keep having to re-install or recover license
Post by: Soothsayerman on November 04, 2021, 01:35:41 pm

Okay, I have a registration code for jrm 25
jrm 25 is installed
how can I tell if my registration key is for that version?

Title: Re: I keep having to re-install or recover license
Post by: Soothsayerman on December 05, 2021, 12:25:34 pm

Quote from: JimH on November 01, 2021, 06:19:51 pm

The license version is probably different from the program version.

https://wiki.jriver.com/index.php/Restoring_a_License

How can I tell what version my license key is for?

Title: Re: I keep having to re-install or recover license
Post by: JimH on December 05, 2021, 06:13:45 pm

Quote from: Soothsayerman on December 05, 2021, 12:25:34 pm

How can I tell what version my license key is for?

Mail yourself your licenses.  It's option #2 on the Restore Page.