INTERACT FORUM
More => Old Versions => JRiver Media Center 18 for Windows => Topic started by: JimH on September 02, 2009, 10:55:08 am
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(http://www.oneremote.com/images/mcremote.jpg) (http://wiki.jriver.com/images/e/e1/Emitter.jpg)
JRiver is now offering a Media Center Remote (http://wiki.jriver.com/index.php/Media_Center_Remote).
It can control JRiver Media Center (14 and above) in Theater View out of the box, but with a few minutes of setup, it can also control an amplifier or TV.
The Media Center Remote kit (with one transceiver and one emitter) is $35 plus shipping. Please see the Purchase (http://wiki.jriver.com/index.php/Media_Center_Remote#Purchase_.28U.S._orders.29) section for more details.
Instructions (http://wiki.jriver.com/index.php/Media_Center_Remote_Instructions)
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is there an rf version?
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Maybe later. This works fine if you're in the same room.
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ok cool thanx
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jamesenjoy4now, I split your posts to a new thread here (http://yabb.jriver.com/interact/index.php?topic=53714.0). I have a feeling you're going to need your own thread.
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U.S. purchases are possible now with a credit card or by Paypal. Please see the bottom of this page:
http://wiki.jrmediacenter.com/index.php/Media_Center_Remote
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a very good decision to offer such a remote, I'll certainly upgrade to this remote (although that means re-programming my programmable touchscreens throughout the house)
thanks
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Will the remote be able to wake a PC from standby? And/or cause it to boot up from cold?
Also will it be possible to get it to run non-MC functions, like PC shutdown/standby, and launching and controlling other apps?
Thanks
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Will the remote be able to wake a PC from standby? And/or cause it to boot up from cold?
From sleep, yes. Not from power off.
Also will it be possible to get it to run non-MC functions, like PC shutdown/standby, and launching and controlling other apps?
PC sleep, yes. Others, maybe. It can learn any IR command that another remote can do.
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Others, maybe. It can learn any IR command that another remote can do.
OK thanks. The thing is that I don't have any other remote for Windows already. The MC Remote will be my only PC receiver and my only PC remote. So I'm trying to see what I can get it to do besides stuff in MC, but I don't have another PC remote system I can get it to broadcast to, so it would need to support other things natively. I don't have many requirements, MC is mostly all I run on my HTPC. It'd just be cool if there was generic mapping available, for example to key combos.
A couple of purchasing questions:
1. Any idea when International ordering will be enabled?
2. I want to purchase two MCE remotes, one with an extra transmitter (so three transmitters total.) Will that be the standard $10 international shipping or will I need to pay more?
Thanks
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Another question.
The Wiki entry says:
"From the first page of MC's Tools/Options/Remote Control, choose Next. You will be stepped through the process of adding the ability to control your amplifier or TV. If you don't do this, the Media Center Remote will still be able to control Media Center when in Theater View."
My query is about the the second sentence - it says "in Theater View", but surely the MC remote can control MC completely in all views, right? I never use Theater View but I still want to be able to do play, pause, stop, next/previous etc, in any mode.
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International orders should open next week. Once we're ready, I'll let you know here and we'll work out details.
The remote is intended for use with Theater View. You can get an idea of the experience by using the arrow keys and the enter on a keyboard. With those five buttons, you should be able to do anything, including Exit to Standard View or close MC or shut down the computer.
In Standard View, the remote could manage many, but not all tasks.
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I just ordered from Canada... hopefully that's no problem?
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The International Order Window (http://wiki.jrmediacenter.com/index.php/Media_Center_Remote#Purchase_.28International_orders.29) has just opened.
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I just ordered from Canada... hopefully that's no problem?
Thanks for the order. We love Canada, but I sent you an e-mail about how to fix this.
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The International Order Window (http://wiki.jrmediacenter.com/index.php/Media_Center_Remote#Purchase_.28International_orders.29) has just opened.
Thanks Jim!
What price including international delivery for a total of two remotes, three emitters?
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What price including international delivery for a total of two remotes, three emitters?
You have mail.
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Does this or ANY other remote have the ability to RATE songs from 1 to 5 stars?
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Got my remote today and I love it so far. It works as advertised and seems well worth the money. It adds value to both MC and my PC.
Now I finally appreciate Theater view and how it can make my media actually seem less tied to the computer in that I'm physically no longer tied to my keyboard and mouse.
While I was trying other remote options and even my wireless mouse as a remote the MC remote really does work out of the box.
Some questions though. How do I go about stopping Windows Media Center from opening when I hit the "My" and "Start" buttons? There must be a similar answer that will keep HP's dvd player closed when I click the DVD menu.
So, any thoughts about bundling MC with the remote? Perhaps even moving to selling a bricks and mortar store version of the remote and MC?
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Does this or ANY other remote have the ability to RATE songs from 1 to 5 stars?
when it has the ability to send commands, or is recognised by mc as a remote then yes. you have to use a parameter for it like the ones here: http://wiki.jrmediacenter.com/index.php/Media_Center_Core_Commands the mcc 10023 is for rating. when you need help, better start an other thread.
:)
gab
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I'm glad to hear it's working well.
In MC Options for Theater View, there is an option to "Disable Windows Media Center...". Try checking that.
Yes, we've thought about a package to be sold by stores. We're still learning about this, so that's at least a few months off.
Thanks again for the positive report.
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In MC Options for Theater View, there is an option to "Disable Windows Media Center...". Try checking that.
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Thanks, that did the trick.
Again, let me express my appreciation for the fine product(s) the people at JRiver are putting out.
From time to time people on the boards here question the price MC is set at. I've been a happy user of MC for a number of years now and I've always thought I was getting good value for money. This was before I found a real use for the theater view. It was just a piece of eye candy for me with no real use. But that's changed now with the addition of a remote. So what was worth the price to me before, MC 14, is even more valuable to me now. Over the years I've often found this to be the case with MC. I'll be happily plugging along with the product only to find that I've only touched upon some of its features.
There's a quote I'm about to butcher but it runs along the lines of "Quality remains long after the price is forgotten." MC is like that for me. I have no idea how much I've paid to JRiver over the years but I am impressed everyday not only with everything MC does but with how well it does it all.
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jkrzok,
Many thanks for the very kind words.
I went looking for your quote. It may have been from Ben Franklin, and it may have been about beer:
"The bitterness of poor quality remains long after the sweetness of a low price is forgotten."
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Hi,
I'd like to add a second emitter to my international order (hasn't been placed yet). How will I do this? I don't see any choice of adding anything extra to the standard order.
Thanks.
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We don't have an automated way of doing that yet, but if you send $5 by Paypal to jimh at jriver at the same time as you place your order, we'll add an extra emitter.
If you need to do it by credit card, please call Deanna at country code 1 + 612 677 8202.
Thanks.
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Will the remote work straight to my laptop without the usb receiver if my laptop already has a built in remote receiver?
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Will the remote work straight to my laptop without the usb receiver if my laptop already has a built in remote receiver?
Maybe. There are two kinds of IR. IRDA and (recently) RC6. All MC remotes use RC6.
What was the IR port intended for? Did it support a remote?
Why does it make a difference?
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Stupid question but, will this remote also work with MCE?
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Stupid question but, will this remote also work with MCE?
Yes. It's what it was made for. We did a lot of work a while back to support MCE remotes. It turns out that the remotes are often (not always) similar, but the transceivers are not. Some of them work and some don't. Some have ports for emitters. Some don't. Some are recognized by Windows and some aren't. The one we're selling is very high quality.
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In looking at the image of the remote, I like the apparent functions that are available. Great work JRiver!
Is there any chance I could get a text file of the hex codes that correspond to the each of the remote commands? I could then use my pronto to try out the various commands and see if I like them enough to purchase one.
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We can't provide hex codes. Sorry. You might be able to find something on another forum. remotecentral.com has a good one and a lot of Pronto users.
It's a standard MCE remote. Microsoft's original remote for MCE would work the same way.
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Mines ordered :)
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Mines ordered :)
Thanks!
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Got it, and love it. NOW I get theater view!
One question though. I would like to be able to press a button to set a playback zone, and have all commands following operate in that zone. I'm trying to set this up with a multi zone amplifier, and this would allow me to teach the control for each zone that when that zone's output is selected, pause, play, next etc will operate within that zone. I can't quite figure out how to do theis - Set Zone didn't appear to work the way that I expected.
Thanks
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Just ordered mine. Thanks Jim
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Just ordered mine. Thanks Jim
Thank you!
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I would like to be able to press a button to set a playback zone, and have all commands following operate in that zone. I'm trying to set this up with a multi zone amplifier, and this would allow me to teach the control for each zone that when that zone's output is selected, pause, play, next etc will operate within that zone. I can't quite figure out how to do theis - Set Zone didn't appear to work the way that I expected.
If you switch zones, everything else should work. Ctrl-T toggles zones.
You might try assigning something simple to a button to learn the process. You first have to add a feature, and then you assign it to a key on the MC Remote.
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Hi,
Last Friday I ordered a remote control through the international order link given here. Paid $48,- by Paypal, which is I suppose the international price including shipment? But I only got returned back a registration code by e-mail, but no further information about shipment details and so on.
What is the purpose of a registration code? Did I order another license for Media Center 14, which I have already? Or whatever?
Regards
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Hi,
Last Friday I ordered a remote control through the international order link given here. Paid $48,- by Paypal, which is I suppose the international price including shipment? But I only got returned back a registration code by e-mail, but no further information at all about shipment details and so on.
Did I order another license for Media Center, which I have already? Or whatever?
Regards
interesting huh, i also got the registration code. :o tried to use it on mc self, but it did not work. mine is on its way, (i know because there was something unclear with my adres), so i guess there is nothing to worry about. 8)
:)
gab
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The registration code should probably be called a confirmation code in this case.
Sorry, but we're using the same payment system for both hardware and software now, and we have a few wrinkles to iron out.
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Thanks Jim for the clarification. Can you say something about lead-time, tracking codes and so on? Up to now I didn’t receive any further information.
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It should take about two weeks from the time it was ordered. I'll check when yours was shipped. Thanks.
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I was going to ask the same thing =0)
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I'll re-ask my question here so it stays with Remote discussion.
Has anyone attempted using this with an IR connecting block...say Xantech's 799-44 to control more than 2 (or 4) other devices? What is the limit of how many commands can be learned and sent through the MC software?
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I couldn't find the 799-44 when I did a quick search. Do you have a link?
If the device is just relaying IR, then it should work. Our remote's transceiver sends all IR blasts to both ports by default. After that, it should be like a pinball machine, with the blast being relayed by the Xantech device.
But I think you're about to become the expert in this area.
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Maybe it's the Xantech 78944 (http://www.xantech.com/Infrared/Infrared/ConnectingBlocks/78944/).
That has an IR receiver port that I think must be an 1/8 inch mono jack. If so, you could probably get a mono 1/8 to 1/8 cable to connect it with our transceiver. Assuming this works, any IR blast that MC sends should be relayed to the four emitters connected to the block.
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Received Thanks :)
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Is there a way to disable the volume of the remote? I dont want people or myself to adjust the volume within jriver media center. I want it to stay at 100 all the time. Maybe incorporate a lock in the setting that will make the volume not respond to any input because it is really easy to bump the volume on the remote. Also when I hit next under the remote options, it tells me
You dont appear to have a Media Center receiver connected to your computer. Please connect it and try again.
It is connected and functioning properly. I want to control my amp with it but can not get by this message. I have windows vista on a hp laptop that has its own remote window that I dont even have to hook up the additional usb devise. Could that be interfering even though when the usb sensor is plugged in it seems the stock one is disabled.
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Received Thanks :)
Same here, thanks for the service!
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谁能告诉我，这个东西强大吗 ;D
那当然！ ;D
您的任何用于家庭剧院的遥控器有什么功能，我们这套设备都有。
使用这套设备，不需要任何设置或调整，您可以直接控制Media Center. 您还可以用它控制您的计算机以外的设备。通过红外发射器，您可以控制计算机外的音频放大器、机顶设备和电视机。比如您可以控释电视机、放大器等的电源开关、音量等。
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Really want to get this remote but i'm worried there will be a batch of new remotes out for WMC7
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There hasn't been much progress in remotes over the last few years. The originals by Microsoft were very good. Since then, there is a lot of debris. We spent several months testing.
There is another class of remotes at the $100 plus level that some people seem to like. Ours is a good combination of quality and price.
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Is there a way to make the volume control on the remote disabled so it doesn't turn the volume up or down in jriver media center?
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In Options/Remote, try the remote wizard. Teach the wizard what you want to send and then don't train the MC remote what to do (at the end). I'm sorry but I don't have a better answer. If you try, I think you'll find a way.
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Evem if you teach the volume a totally non related function, it still controls the volume along with the new function. We need a lock volume switch in the volume menu or options.
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Evem if you teach the volume a totally non related function, it still controls the volume along with the new function. We need a lock volume switch in the volume menu or options.
Under Remote Control/Commands, you can edit the learned function and tell MC to "Supress system handling ..."
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was about to order when I saw this:
"This remote works with JRiver Media Center version 14 or with Microsoft's Media Center on Vista or Windows 7."
Has it been tested to work on Windows XP?
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I have it running on XP on two machines. It will probably work, but you can return it within 30 days if it doesn't.
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I have it running on XP on two machines. It will probably work, but you can return it within 30 days if it doesn't.
Thanks Jim, order placed.
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Here it works like a charm in theatre view with XP Home edition after I have installed this driver: http://www.ironclad.net/pinnacle_remote_kit/
This driver is suggested by J.R. somewhere on the order pages (but it is hidden somewhat).
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In order to make the Green Button work with portable MC I've started using Intelliremote, which is working well.
This just leaves the learning capability missing although maybe this is possible with Intelliremote also.
It would be nice to see this resolved in a future build of MC however.
MC Life with the remote is much better in any case. No more standing up for me. Does JRiver plan an exercise machine to go with it?
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On the package, will the value be stated without shipping charges? If the value is above 30-something dollars it will be stopped by customs in norway, and you haveto pay a pretty big handling fee (about 25 dollars), so I would rather that that didn't happen.
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I just got my MC Remote, and it is mostly working. But the Remote Control wizard won't run.
System: Windows XP SP3
MC: Tried 14.0.71 and 14.0.90
Installation went fine:
1. I plugged two transmitters into the ports on the back of the receiver
2. I plugged in the receiver to a USB port. windows found the new hardware OK, annoucing it as eHome Infrared Receiver.
3. Confirmed under System -> Hardware that I have an eHome Infrared Receiver listed under Universal Serial Bus Controllers
4. Confirmed that Media Server is set to run on Windows startup and is running now.
But Media Center won't detect it:
When I click Next on the Remote Control wizard, it says:
"You don't appear to have a Media Center receiver connected to your computer. Please connect and try again."
Since then I have tried:
1. Rebooting
2. Deleting the eHome Infrared Receiver item in Hardware, then plugging the receiver back in - it was detected again as usual, no change on MC though.
3. Removing one or both transmitters from the receiver.
The remote is working fine in general:
If I open notepad and then hit a number button on the remote - 1,2,3 etc - then the corresponding number is typed into notepad.
And it works in MC - Play, Pause, Next, My Music etc all work fine.
So the problem is just that I can't run the Remote Control Wizard and set up the transmitters or edit commands
What can I try next?
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Go to Options for the Remote. Check to see if any Devices are active.
If not, go through the wizard (next, next, etc). Check Devices again. You should see MCE Remote and Hid both active.
The ehome receiver is good. XP recognizes it correctly. The blinking light on the transceiver is good. It's working. The sleep works.
It should be simple now. Let us know what happens next.
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Go to Options for the Remote. Check to see if any Devices are active.
Yes, Microsoft MCE and also: "Remote, keyboard, game or other HID. Both are ticked and both listed as Active.
If not, go through the wizard (next, next, etc). Check Devices again. You should see MCE Remote and Hid both active.
The wizard will never run for me, always says I dont have a media center remote connected.
The ehome receiver is good. XP recognizes it correctly. The blinking light on the transceiver is good. It's working. The sleep works.
Yeah and it works to control MC just fine. I just can't run the wizard to set up the transmitters. (I also tried going to Commands and adding an IR Blaster command, but it said "No blasters are installed on your system.")
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Is this problem similar?
http://yabb.jriver.com/interact/index.php?topic=54257.msg369354#msg369354
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Is this problem similar?
http://yabb.jriver.com/interact/index.php?topic=54257.msg369354#msg369354
Yes identical - and I've solved the problem now. It was because I had MC installed to a network drive Z:\ and the Media Center 14 Service couldnt start from a network drive. I put more details in that thread.
Thanks
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Thanks for reporting the outcome.
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I got the Remote Today
It's kind of nice to change the music from across the room.
It Works Good.
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I spent some time trying to find an answer to a question I have and did not have much luck. So here it is: can I program keyboard combinations for individual buttons on the remote ?
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I spent some time trying to find an answer to a question I have and did not have much luck. So here it is: can I program keyboard combinations for individual buttons on the remote ?
Yes. Take a look at the possibilities here:
tools/options/remote/commands
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Is there a way to map a button on the MC Remote to opening the Right Click menu on Theater View?
When testing Theater View I noticed that with mouse control, it has a rather attractive and useful right click menu. I would like to trigger this from my remote and then use up/down/enter to select an option on it.
Thanks
Tom
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Yes. Take a look at the possibilities here:
tools/options/remote/commands
Yes, I looked at that but did not see how keyboard combinations could be assigned to particular buttons. However, since it is possible, I will probably make a purchase and figure it out after the MC Remote is installed.
Thanks
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Is there a way to map a button on the MC Remote to opening the Right Click menu on Theater View?
When testing Theater View I noticed that with mouse control, it has a rather attractive and useful right click menu. I would like to trigger this from my remote and then use up/down/enter to select an option on it.
Thanks
Tom
you could try:
mc14.exe /mcc 27000,93
:)
gab
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you could try:
mc14.exe /mcc 27000,93
Beautiful! Thank you, worked a treat.
I need to study those MCC commands in more depth, there be gold in them thar hills :)
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Hi all;
I've been dutifully following directions for my new MC Remote, but not getting any response.
When you plug the USB cable in, Windows should be able to install the device. When it finishes, you should see "eHome Infrared Receiver installed".
Check. Got that. Confirmed it on 2 windows machines.
Point the remote at the receiver and press a button. If it blinks once, the hardware is working. If you see a solid red light, it is not working.
Negative. No blinkenlights when poked with the MC Remote. Poking it with any other remote in the drawer gets a cheery blink in reply, but not from the MC Remote. Yes, I tried 6 different new batteries.
If it is not working, go to Control Panel/System/Hardware/Device Manager. Under "Universal Serial Bus controllers", delete the entry for "eHome Infrared Receover". Then unplug the USB cable from the PC, wait a few seconds, and plug it back in.
Tried that too. Ehome IR thingy disappears from the device manager, reappears when reconnected. No change in activity tho.
If not, go through the wizard (next, next, etc). Check Devices again. You should see MCE Remote and Hid both active.
Check. Both listed as active.
The ehome receiver is good. XP recognizes it correctly. The blinking light on the transceiver is good. It's working.
Negative. No blinkies from the MC Remote. I do get blinkies from any of the other 4 remotes I have within reach tho.
And somebody else suggested
If I open notepad and then hit a number button on the remote - 1,2,3 etc - then the corresponding number is typed into notepad.
Negative. No input.
I'm thinking the receiver is good but the remote is bad. Does anyone have another suggestion?
Thx
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Good debugging info. Thanks.
We'll send another remote. If it works, please send the first one back.
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Hi, first post so here goes.
Because of the general lack of remote controls available anywhere, I ordered one from you. It arrived today and whilst it works fine, I am not happy about the general state of it - it is definitely not a new RC and I wasn't aware I was buying a 2nd-hand one. I have pictures if you want proof but I didn't want to air it all here on the forums so can you point me to the correct person/department who can deal with this please. Thanks.
Daniel
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Hi, first post so here goes.
Because of the general lack of remote controls available anywhere, I ordered one from you. It arrived today and whilst it works fine, I am not happy about the general state of it - it is definitely not a new RC and I wasn't aware I was buying a 2nd-hand one. I have pictures if you want proof but I didn't want to air it all here on the forums so can you point me to the correct person/department who can deal with this please. Thanks.
Daniel
I accept your word on that, but it seems very odd to me.
We'll ship you another. Please ship the first one back. If you prefer, please suggest an amount we can refund instead of a swap.
Please send a picture to jimh at jriver.
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On the package, will the value be stated without shipping charges? If the value is above 30-something dollars it will be stopped by customs in norway, and you haveto pay a pretty big handling fee (about 25 dollars), so I would rather that that didn't happen.
I would like to ask this question again, how the value is stated on the shipment can cause the prize of the remote to double for me, and is important for my purchasing decision
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I want to order a Media Center Remote but with 3 emitters.
How can i place my order because the form doesn't have the section for additional emmiters
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I think you need to do a remote only package.
The sofa monsters eaten mine already :-[
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how do we use this remote for searching in theaterview? ive yet to buy it but still contimplating it?
when i use theaterview due to my large library i always go into say music, genres, rock then i use keyboad and type tes.... and it brings me straight to tesla.
how do you do that with one of these remotes? does that feature work?
ALSO.. im assuming once all buttons are working and programmed one can learn this remote to there universal remotes? im using a omega remote... this one.... http://www.google.com/products/catalog?q=omega+universal+remote&oe=utf-8&rls=org.mozilla:en-US:official&client=firefox-a&um=1&ie=UTF-8&cid=11508714430806421537&ei=wzg9S_vDOJOeMZHd8LwN&sa=X&oi=product_catalog_result&ct=result&resnum=1&ved=0CAsQ8wIwAA#ps-sellers (http://www.google.com/products/catalog?q=omega+universal+remote&oe=utf-8&rls=org.mozilla:en-US:official&client=firefox-a&um=1&ie=UTF-8&cid=11508714430806421537&ei=wzg9S_vDOJOeMZHd8LwN&sa=X&oi=product_catalog_result&ct=result&resnum=1&ved=0CAsQ8wIwAA#ps-sellers)
TY
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Channel up and down do a page at a time.
The number keys should work like a telephone. (press 6 for M).
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ok ty...
does this remote do mouse actions? are those learnable as well? how does one control the mouse?
ty
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does this remote do mouse actions?
No.
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I moved some posts about other remotes to its own thread here:
http://yabb.jriver.com/interact/index.php?topic=55473.msg377143#msg377143
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kk ty
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Finally bit the bullet and ordered one. Jim do you have any tracking code or shipping info so I know when to be around to sign for it?
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jim, anyone else here who has used or bought this.. have you tried learning it to a universal remote?
i'm having a hell of a time finding a htpc remote i like. imon remote came with htpc, my universal remote wont learn its codes. bought the logitech dinovo mini. to SMALL!
can any one confirm that they have learned this remote to there universal remotes? if so i will buy this, and learn this to my universal and put it in the closet until some company makes an all in one htpc remote that can control 12 - 18 devices, lights, mouse, keyboard, macros, fully programable HAS BACKLIGHTING etc.
TY
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It can learn commands from other remotes. I think we may have broken support for this in recent builds.
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sorry jim i phrased it wrong.. have you tried to use this remote to teach it to a universal remote? my universal remote i use now does macros, lights etc.. but the imon remote that came with my htpc case for some reason i cannot get any of its keys to work on my universal remote. so im wondering if i can learn this remote to my universal. also do you accept returns if it doesnt work?
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bump please
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Hi;
Long time no see.
Received the Media Center Remote but it does not work….
• When plugged into USB port it is detected and software is installed.
• When I unplug the USB cable I hear the usual cher-chunk and the same when plugging it back in so I know it is being detected.
• When pressing any button on the remote both LED’s on the remote and the IR receiver light up.
• So far, so good.
• The e-Home that I have read about does not show up anywhere.
• Pressing any button does absolutely nothing in any application; I have tried WMC, MC, even Windows NotePad as I read that keystrokes should show up there also.
• Neither MC or WMC will detect the remote, they both say no IR Device found.
I am running a single isolated, stand-a-lone machine (no network or connection to any other computer).
I am running MC 14.0.131.
I am wondering if the IR receiver is bad. It is obviously getting power from the USB buss as it lights up when a key is pressed on the remote. That however does not mean that it is transmitting the signal to the USB buss.
I am running Win 7 64-bit.
Thanks;
Doc
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Try build 136 on this board. Make sure that HID and MCE are selected under Tools/Options/Remotes/Devices.
Reboot.
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installed 136, rebooted.
HID and MCE are selected under Tools/Options/Remotes/Device.
MC still says that "You don't appear have a Medic Center receiver connected to your computer".
WMC is giving the similar dialog.
Pressing buttons still does nothing to any application.
Any ideas?
Doc
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In Control Panel/System/Device Manager, you should see an ehome receiver.
If a device doesn't get installed correctly, it will show up with a question mark.
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That is the problem, eHome is not showing up.
How do I re-install it? I have moved the USB plug to 6 different jacks thinking it would re-install correctly but it does not. I have also done Search for New Hardware but none is found.
Doc
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By your description, it sounds like it did install, but I'm guessing it isn't installed correctly. Does anything look odd in the Device Manager?
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No, no yellow questions marks on anything, all very clean.
I do not believe eHome was installed as it is simply not there at all... with or without a yellow question mark. It is just gone.
How do I go about installing it manually?
Is there anything that I can un-install to start over fresh?
Doc
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Try to find the device in the Device Manager and remove it.
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I would if I could but it is simply is not there... at all.
There is nothing called eHome under Device Manager (even with Hidden Devices showing).
Could it be called something else?
Could it be under another Device name.
Should it be under USB Controllers?
I also looked under Human Interface Devices and it is MIA there too.
Doc
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It should be under USB Controllers.
What OS are you running under?
Can you try the receiver on another machine?
Do you have intellimote installed? That program caused problems with mine.
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It simply is NOT there.
Win 7 Professional 64-bit Desktop, single stand-a-lone, no network computer.
Have no idea what intellimote is.
Don't have access to another machine. Even if I did, that would not resolve the missing eHome problem on my machine.
Thanks;
Doc
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Don't have access to another machine. Even if I did, that would not resolve the missing eHome problem on my machine.
Quite true, but it might help point out whether it's just a dodgy box... was just an idea.
Btw I think your high up there in the non active but active accounts. 6 Years of non activity is quite impressive. I take it retirements going well ;-)
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Yes, I LOVE retirement. LOTS of time to do all those little things that I never had time for before such as resolving this crazy little eHome problem.
I think the remote and IR receiver may be OK, just a missing eHome. Now, if we can just figure out how to get it back I suspect all will than be well.
Doc
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this may help? http://forums.techarena.in/mediacenter/26650.htm (http://forums.techarena.in/mediacenter/26650.htm)
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I installed the latest complete Catalyst package just two days ago. Did not help.
There was one curious item in the video driver package... Folding@Home.
I tried it both ways with and without Folding@Home. Still no go with the missing eHome problem.
Does anyone know how to re-install eHome without completely re-installing Win 7?
Doc
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The eHome drivers are part of Win7. Folding@home looks like a science project from Stanford. You could uninstall it if you haven't.
Nothing under HID in Device Manager?
Thanks for helping, Chriz.
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Just the normal stuff but no eHome.
I also tried removing MCE which also removed the C:\Windows\eHome folder.
Rebooted.
Reloaded MCE which brought back the C:\Windows\eHome folder but still no eHome under Device Manager. I than ran the C:\Windows\eHome\mcupdate.exe file which is suppose to also fix the problem but again it did not in this case.
A couple of suggestions on a few other web sites said that these sometimes cured the problem but not this time.
This seems to be a pretty major problem as I am reading about it all over the place. Seems like MS really messed up this time around.
Most strange.
Doc
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Hi, i would like to get one remote but it will probably get stopped from the custom services and i will have to travel quite a distance and pay extra cash to pick it up. Would it be possible to send it as a gift/sample so as to avoid this?
Thanks and best regards,
Anthony
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Using a disc image, I restored my computer to a time just after a clean first install of Win 7 Pro and looked for eHome... non to be found in Device Manager. This was one month before I got my remote from JRiver.
This also leads me to some questions about eHome...
1: When I removed MCE from my Win 7 Pro install, the c:\Windows\eHome folder disappears and it reappears when re-installing MCE.
2: If MCE is controlling eHome how would the remote work without MCE on XP Pro?
3: Is eHome supposed to be in Device Manager on lets says a Win XP Pro with no MCE?
4: Is eHome already present in Device Manager on a system without the JRiver remote or is eHome installed only when the remote is first plugged in?
Can someone add a screen shot of their Device Manager showing eHome so I know exactly what I am looking for?
I have been working on this problem for three whole days and have scoured the web for answers. It appears there are many others in the same boat with me but to date no one has come up with real answers to why many remotes simply do not work on some computers but work just fine on others.
Thanks again;
Doc
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Windows MC and JRiver MC can coexist. MC14 has a setting that allows you to disable WMC if it interferes. It's in Theater View settings.
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Vista Home 64 machine with WMC installed
(http://yabb.jriver.com/interact/index.php?action=dlattach;topic=54257.0;attach=1274;image)
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When MC disables MCE what happens to eHome?
What actually determines if eHome will be in Device Manager or not? MCE? The remote?
Reason I ask is eHome seems to be the one common dominator in my remote not working as eHome is no where to be seen and it seems that everyone that has a working remote also has eHome in Device Manager.
Doc
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Ah, THANK you Sooooo much, ChriZ.
That was what I was hoping to see and is exactly what I have been looking for.
Now, do you happen to know how to manually add it to Device Manager?? THAT would be absolutely wonderful.
Thanks again;
Doc
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I found an Unknown device under USB Controllers; it has a Code 43 error and Windows has stopped it.
Anyone know what Code 43 is?
I am thinking this may be our eHome that I have been looking for.
I un-installed the device, un-installed MCE, pulled the remotes USB plug and re-booted the computer, the device was gone.
I than re-installed MCE and plugged the remote back in... same Unknown device error code 43.
Can this mean a defective IR receiver?
Any ideas?
Doc
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Anything is possible, but you shouldn't be uninstalling and reinstalling WMC. Just leave it alone.
Unplug the receiver. Remove the suspect device again. Then watch carefully when you plug the receiver back in. You should see it being installed or if not, you'll see an error message.
Does WMC see it?
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Turns out the Unknown Device is another problem and not related to eHome or the remote.
Upon unplugging and re-plugging in the remote USB connector what shows up under Device Manager is..
USB Serial Converter.
Windows reports that it is the latest driver and is working correctly.
So, why no eHome?
No, MC14 does not see the remote either; that was what originally prompted me to look here for answers.
Doc
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MC + WMC definitley won't be able to use it until it's showing up correctly in device manager.
Dumb question, have you tried different USB ports?
[Edit I see from a post above you have...]
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He He;
Good catch there, ChriZ.
Doc
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Question;
As USB Serial Converter is showing up when I plug in the IR Receiver, could that mean the IR Receiver is being incorrectly detected as something else? If so, could that also mean a bad receiver?
Just a thought.
Doc
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Can you test on another machine? Just to confirm the device works?
Is it a release version of the OS?
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Try this
If you are dead certain that the USB Serial adapter is the receiver,
x. Right click on it in Device Manager
x. Select update driver software.
x. Browse my computer for driver software
x. Let me pick from a list of device drivers on my computer
x. Untick show compatible hardware
x. Move to Manufacturer Microsoft
x. Select Model eHome Infrared receiver.
We occasionally need to do this with work machines and mice... no idea why.
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Mr ChriZ; Your are a GOD... Sort of.
That worked in finding eHome and putting it in Device Manager.
However (yes; there is always one, isn't there?) it still does not work even after showing up in Device Manager.
When I selected Model eHome Infrared receiver, Windows balked and said there was a compatibility issue and it was not recommended to install it. I did so anyway. It now shows up in Device Manager.
I updated the driver through the Internet which took OK, but when I look at eHome it says there is a Code 10 error.
I looked up Code 10 on the MS site and it is basically either a software or hardware compatibility issue. One of the suggestions was to run the MS Win 7 Compatibility Advisor which I did; it showed all software and hardware to be totally compatibly. However it does not test too many programs as the list was rather short.
This is getting very old very fast and I my be loosing my patience with this issue.
Why can't things just work?
I would hate to be in a hospital and have my life depend on this kind of hardware.
But, I still want to resolve it.
Sooooo... where to go from here?
Doc
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Don't have access to another computer at this time.
My Win 7 Pro is an OEM version, 64-bit, retail release. Got it from Directron last month.
Doc
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One other thing, two days ago I did a complete clean install of Win 7. I checked that MCE was working and went into Device Manager; yep, you guessed it, NO eHome.
I had no other programs installed, just the clean Win 7 install.
Doc
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I've found someone with a similar issue in an old forum post
http://thegreenbutton.com/forums/p/12236/69152.aspx#69152
They also see the receiver as "usb serial converter"
I'm out of ideas.
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Thanks for all your help.
Doc
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Doc,
If you want to send it back, we'll refund your purchase. We can also test it. Sorry for the problems. Win7 should be the easiest install.
Jim
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I am going to try to use it on another computer when I can get to it. It is exactly like mine; same motherboard, video, processor, memory, HDTV Tuner (ATI 650) and operating system.
It is across town at a friends house. I built both computers about two weeks apart.
So give me a few days and I will let you know.
Thanks for the help;
Doc
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Is this no longer for sale? On the link to purchase the remote, it says it Temporarily Unavailable.
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Our supplier is out of stock. We're trying to find an alternate. Sorry for the delay.
We've found another source. All pending orders were shipped yesterday. We're accepting orders again. I apologize for any inconvenience.
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I have a question, will any Windows Media Center remote with a IR receiver work with Media Center 14? I have my eye on this one, I wanna know if it will work basically the same way.
http://www.amazon.com/gp/product/B002XNQHNQ/ref=s9_simh_gw_p23_t7?pf_rd_m=ATVPDKIKX0DER&pf_rd_s=center-2&pf_rd_r=0XK8PZG9950KRZ3EMP9G&pf_rd_t=101&pf_rd_p=470938631&pf_rd_i=507846
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I am considering to buy this remote, as I may need to replace my current computer cabinet (with buildin IR), with a new and smaller one. But I have a couple of questions before :-)
1) How does the blasters work? Can the IR Transmitter and the blaster be used to relay signals from other remotes? Reason is that I want to hide my reciever and Cable box, but don't expect to be able to configure the control (while making usage intuitive to my wife) for both of them.
2) I have a reciver with a IR Link input/output. Would it be possible to serial connect the reciever and use the blaster for another unit?
3) Earlier it was mentioned that the remote cannot wake from off state. But isn't there a wake from usb feature that has started to be implemented on motherboards? Would the transmitter be able to support that?
4) I have a programable remote for my receiver, but currently I cannot program it to do the same thing as my IMON remote. Will this remote have the same problem?
All input would be highly appreatiated! :-)
Current Specification if relevant:
Harman Kardon AVR355
Imon Pad Remote Control
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Here's a setup page:
http://wiki.jrmediacenter.com/index.php/Media_Center_Remote_Instructions
If MC is running, the relay could be made to work, but you'll need to view the instructions above for details.
The receiver's input/output link may be useful, but I don't know any details. I would assume it just sends what it receives.
I can't answer your questions on waking from an off state. I would recommend using "sleep" instead of off.
I don't understand the iMon question.
Please use a new thread on any questions that aren't directly related to the MC Remote.
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Thanks for your input JimH.
I'll try to read up more, but could not find concrete answer to what I want to use it for.
About question 4): I currently have a remote that can "Learn" other remotes by directing them towards each other, and pressing button to program. But for some reason, this does not work on mye computer remote, which is of brand IMON. I have no idea about what kind of IR implementations there are, but since this seems like a regular IR (Not RF), I was a bit supprised that it did not work.
So to ask a more generic question, has anyone tried to "copy" button from Media Center Remote on other learning IR remotes? And did it work, of course... :)
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Our MC remote can learn from other remotes.
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I purchased a remote on 25/3/2010 - international order - but so far it hasn't arrived. Are there delays at the moment as this is more than the 2-3 weeks estimated delivery time.
Thanks
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Your remote was shipped on March 25th and should have arrived by now. We will try to trace the shipment.
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Your remote was shipped on March 25th and should have arrived by now. We will try to trace the shipment.
Any news re the missing remote?
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We're unable to track it. It's probably stuck in customs. The volcano probably didn't help. It's not quite 4 weeks. We'd like to wait a week or two to see if it shows up. If it doesn't, we'll ship another one.
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Good news: The remote has (finally) arrived
Bad news: I was charged £12.10 ($18.58) in customs charges. I enquired why and was told that the sender had not paid the proper customs levy and therefore I had to pay this sum to retrieve my goods. I was also told by customs that the sender is liable for this fee.
If you tell me how to do it I can attach a pdf scan or Jpeg of the customs charge as proof.
I would be most grateful if you would reimburse the customs fee to my account.
Regards
Neil Daly
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I was charged £12.10 ($18.58) in customs charges. I enquired why and was told that the sender had not paid the proper customs levy and therefore I had to pay this sum to retrieve my goods. I was also told by customs that the sender is liable for this fee.
The import taxes are normally the recipient's responsibility. I'm not sure where customs got that information.
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Bad news: I was charged £12.10 ($18.58) in customs charges. I enquired why and was told that the sender had not paid the proper customs levy and therefore I had to pay this sum to retrieve my goods. I was also told by customs that the sender is liable for this fee.
i think that this is what your government says?
Customs Duty
If you're ordering goods from outside the EU, any Customs Duty must be paid by the recipient once the goods have arrived in the UK but before the goods are delivered.
http://www.hmrc.gov.uk/customs/post/internet.htm#5
:)
gab
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When i ordered my goods you did not advertise the fact that the price was $48 plus and additional $18 for import duty!!
Yes I understand that the recipient is liable for the duty once it lands on these shores... but only when the correct duty has not been paid by the sender.
I have been a customer of J River for several versions of media centre and I sincerely hope that you are not trying to wriggle out of your responsibilities to your loyal paying customers
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I'm sorry, but the taxes are from your country. They are not our responsibility. I have never heard of the seller pre-paying the taxes that are charged by the destination country, and we have shipped internationally frequently and for many years.
Here, for example, is what ebay says:
Generally, buyers pay additional costs such as duties, taxes, and customs clearance fees. For example, international rates may or may not include pickup and door-to-door delivery with customs clearance.
http://pages.ebay.com/help/pay/ship-internationally.html
Perhaps you could do a little more homework before you accuse us of "wriggling" out of anything.
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Perhaps you could do a little more homework before you accuse us of "wriggling" out of anything.
[/quote]
And perhaps you could alter your advert and wikki to say that the final cost to a customer in the UK will be $35 for the product + $13 shipping + $18 customs
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Umm...how do I go about exchanging my remote. The up arrow button seems to be amiss. It does not "click" like the other buttons and is hypersensitive to the slightest touch.
Thanks.
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Perhaps you could do a little more homework before you accuse us of "wriggling" out of anything.
And perhaps you could alter your advert and wikki to say that the final cost to a customer in the UK will be $35 for the product + $13 shipping + $18 customs
That's a little unreasonable dildaly. If you order anything in the UK from outside the UK there's a high chance you'll pay import tax if it's over £15 in value.
Something similar happens in many other countries, but the taxes vary across the world for what you'll pay. Do you expect JRiver to keep an upto date list of every countries import taxes? Other non UK Resellers certainly do not.
To make it even more complicated the way import duty works over here depends on the type of product that's being imported
http://www.hmrc.gov.uk/customs/tax-and-duty.htm#1
There's no way JRiver could know all of this.
The best they could do is put a general warning that additional incurred import duties will be paid by the buyer... but would you really have picked up on this?
For reference I got lucky on my remote and didn't get charged anything with regards to import tax, maybe because the pound was doing better against the dollar and so the product value was lower back then.
Chris (in the UK).
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Umm...how do I go about exchanging my remote. The up arrow button seems to be amiss. It does not "click" like the other buttons and is hypersensitive to the slightest touch.
Thanks.
You can just send it back. We'll send another. Please contact deanna at jriver for details. I'm sorry for the problem.
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You can just send it back. We'll send another. Please contact deanna at jriver for details. I'm sorry for the problem.
Thanks for the prompt response. Would that be a standard email to [e-mail removed]
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Yes. E-mail addresses should not be posted on public sites, or they end up on spam lists.
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Right, of course. Sorry about that. Thanks for the info.
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I have no trouble learning the codes from the MC remote in MC15. However I cant learn codes from other remotes. Any ideas? It just keeps reading "learning" I can get it to read instantly if I use the remote from you folks no others I have tried seem to work. Help please. :)
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I just received the remote control. Works fine so far, except a few things I either need to learn or do not use ...
When I boot the PC with the remote receiver plugged in, Windows does not boot. The PC hangs at the Windows start screen forever - at least for 30 minutes ...
Windows is XP SP3. When I plug it in after booting without remote control, everything works fine.
I do not think it's designed like this.
Any idea why this happens?
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When I boot the PC with the remote receiver plugged in, Windows does not boot.
It could be security software, or a bad driver, or bad hardware.
Try deleting the driver and letting Windows install it again.
Try a different USB port.
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I'm finding it very difficult to find any information on the features of this remote. Care to share what they are? Does it only operate in theatre mode? Can I use it to control my TV/DVR (given the right amount of receivers)?
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It's described here:
http://wiki.jrmediacenter.com/index.php/Media_Center_Remote
The ad above also goes there.
It's for use with Theater View, which the Green Button activates. You can teach it to control other devices, using the transceiver and emitters.
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It's described here:
http://wiki.jrmediacenter.com/index.php/Media_Center_Remote
The ad above also goes there.
It's for use with Theater View, which the Green Button activates. You can teach it to control other devices, using the transceiver and emitters.
I saw that I was unable to zoom in enough on the remote to actually see the remote buttons, and because of that I don't actually know what it can and cannot do. Perhaps it would be beneficial to myself and other to have a feature list. I assume I am not the only one wondering about this. I'm pretty much an idiot, so I don't even know what "green button activities" are.
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The green button is special. On most machines, it will bring up MC in Theater View mode. In MC, it also duplicates what the F11 button does, switching from the current view to display view to the home menu.
Here are some more pictures (http://pix01.com/Ke@LuAQ).
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The green button is special. On most machines, it will bring up MC in Theater View mode. In MC, it also duplicates what the F11 button does, switching from the current view to display view to the home menu.
Here are some more pictures (http://pix01.com/Ke@LuAQ).
Thank you for those extra images. They were very helpful, specifically the closeups of the remote. I think I'll order one now.
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Good. If you use MC from across the room, it will change your life and you'll grow new hair.
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Good. If you use MC from across the room, it will change your life and you'll grow new hair.
I wouldn't use that as a selling point. Oh, I get it, this is a scam to get everyone to buy more razors. :)
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I received my remote today. I like it very much, it's very easy to use. There was one thing I had trouble with. The grouping for video files are not done the way there are in the standard mode. Normally, I have video categorized by genre, then by series and season. That is not the case in theatre mode. I'm wondering what I should do because right now all my videos are a mess, as they're all lumped together. I don't know why the tags aren't being recognized.
Any ideas?
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I have universal remotes so I only need the receiver (not the remote or the emitter). Any chance you would be willing to sell me a few of the receivers for less (I can get a different remote+receiver set for less but I would prefer to give you guys the money). Thanks.
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Thanks. We'll check Monday. We're long on one.
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Just placed an international order but wrote the wrong street address in the form
I sent an email at info with the correct address
Hope someone at jr will read it before shipping....
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I don't see it yet, but you can e-mail deanna at jriver. She ships the remotes. I'll let her know.
Thanks for your order.
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Also received a remote yesterday in the mail, it works great! One obstacle in installation, Windows Media Center was responding to the remote commands in tandem to J River after Win 7 automatically downloaded drivers. The solution is to disable WMC completely.
J River was already an killer media platform for my PC. Now it's an actual health liability, I'll never leave the couch.
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Thanks for the kind words. I'm glad you're satisfied.
MC can disable WMC for you. It's a setting called "Disable Windows Media Center..." in Tools/Options/Theater View/Behavior.
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Is there any way of disabling the power button's default feature and using it for something else? I have no use for it setting my computer on standby and would like to use this to turn off my amplifier instead.
Problem is, every time I try to do teach MC to do that and I press the button, it turns off the computer ;)
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I don't know how to do that. Sorry. Maybe you could assign it to a different, unused button.
http://wiki.jriver.com/index.php/Media_Center_Remote_Instructions
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Ok, this may seem silly, and sorry if I'm missing something obvious, but how do I assign a button through the "Commands" dialog? I only seem to be able to do it via the wizard....
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Greetings all
I would like to buy two sets of remotes each with an additional emitter.
This is for delivery in Canada, What would be the shipping charge. And
how do I specify quantities and amounts in the checkout process for
PayPal.
Also, could I buy an upgrade to version 15 in the same transaction?
Thanks for keeping it simple.
Best Regards
JCT
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Thanks for thinking about buying. Please email deanna at jriver to work out the details. I think she can help.
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Will your remote work with Windows XP Home ? with MC 15 in Theater Mode
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Will your remote work with Windows XP Home ? with MC 15 in Theater Mode
Yes, but the Green Button may not start MC. You'll have to start it manually. Then everything will work.
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I placed a purchase two weeks ago and have received no package nor status of shipment. Please advice.
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I've just heard from our supplier. We should receive a shipment this week and can ship Monday or Tuesday. If you would like to cancel, please e-mail me. jimh at jriver.
I'm very sorry for the delay.
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shipment for France, ordered in 16-9... any infos about that?
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shipment for France, ordered in 16-9... any infos about that?
France me too. But with the strikes ...... >:(
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We're still waiting for receipt of our shipment. It should be today or tomorrow. I'm very sorry for the delay.
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How much time it will take to arrive to france?
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How much time it will take to arrive to france?
10 days? It depends on whether it gets held up at the border for taxes.
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Regarding using the remote as an RF controller, this "extender" works great for any standard IR remote using AAA batteries:
http://www.amazon.com/Next-Generation-Remote-Control-Extender/dp/B000C1Z0HA/ref=sr_1_1?ie=UTF8&qid=1286916493&sr=8-1 (http://www.amazon.com/Next-Generation-Remote-Control-Extender/dp/B000C1Z0HA/ref=sr_1_1?ie=UTF8&qid=1286916493&sr=8-1)
Using the extender, I control my home entertainment center—located on the first floor—from either the master bedroom on the second floor, or from the patio. I don't even have to aim the remote at the RF>IR receiver, as the RF signal is strong enough to do the trick through ceilings and walls.
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10 days? It depends on whether it gets held up at the border for taxes.
Got it! Love It! wonderful work guys thx
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got it too. works great. Except for the build 135 bug were the commandlist is invisible.
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i bought the remote at the start of this thread.. started to use it today to see if it will say bey bey to girder.
so i have a green button problem :)
im on xp. and it works nicely. i can set a bunch of commands to the green button. and that works to. brilliant. now the problem. when i click on the my music button, which has its own commands, it will always run the ones from the green button too. is that to be expected. when i disable the green button command it works for my music nicely.. and its true for all 4 top buttons. :)
:)
gab
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I have a machine on XP and it works here. I haven't programmed anything to the Green Button.
Girder?
Under Theater View settings, is the box for Disable Windows Media Center checked?
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I have a machine on XP and it works here. I haven't programmed anything to the Green Button.
Girder?
Under Theater View settings, is the box for Disable Windows Media Center checked?
yes, windows media center disabled is checked and girder is not running. the problem is also a bit the other way around. when i put something under the green button, those commands are also executed when clicking on my tv, my music.. etc.
:)
gab
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it seems like the settings where registring hid commands. because that was enabled. turning that of, and the remote software nicely sees other trigger codes. a pity though they are not working. the mc keeps just doing what it did. and since i dont have a tv i just wanted to change that in playing now... with hid enabled and mce disabled that works. not sure why the learning with mce is doing well, but the execution fails.
:)
gab
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I purchased a remote on 19/09/2010 but so far it hasn't arrived. Been waiting patiently.Please advise!
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There aren't any back orders. Maybe it's stuck in customs in your country? We will double check shipment.
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Finally got my Remote this morning!Everything in good condition.Now to get it working!!!
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How is this shipped? I see that my shipping address needs to be the same as my billing address. If it ships via u.s. postal service, that's no problem for me. If not, I guess I'm out of luck. If I'm out of luck, will any mce remote work with J River? I know some come with ir blaster capability and others do not. Other than that, is there some difference in this setup than in the other mce remotes out there?
Really great software btw......(really tempted to update to mc15, just don't wanna upset the apple cart!)
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Thanks. In the U.S., we ship orders by US Postal Service.
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Thank you! Just placed the order.....
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Haven't heard an update on this......any timeline for when it will ship???
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Your remote kit was shipped Tuesday, November 30th. Hopefully, it is sitting in your PO Box.
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Thanks for the fast reply. Checked the P.O. today but not there yet. :(
But it's on it's way, and that makes me very happy! ;D
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Got my mce remote today! ;D
Used it out of the box to control theater view and it worked like a champ..... Now to find a way to interface it with Girder and I'm all set....you know if this will trigger a usb-uirt with Girder?
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Got my mce remote today! ;D
Used it out of the box to control theater view and it worked like a champ..... Now to find a way to interface it with Girder and I'm all set....you know if this will trigger a usb-uirt with Girder?
Girder should see the IR signals.
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Girder should see the IR signals.
Thanks Jim.....Do you mean Girder should see the IR from the default receiver or it should see them from the uirt?
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Do you mean Girder should see the IR from the default receiver or it should see them from the uirt?
Whatever Girder supports. In this case, the UIRT. Probably. It would not be surprising if Girder received from both. It's really a Girder question: What happens if two IR receivers are plugged in simultaneously?
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I have a question about the top left button on the MC remote. Does this launch the "Play Radio" function, or does it just create shuffled mix from the library?
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I received my remote this weekend and am having some problems...
First, I had to try several USB ports to find one the MC software recognized. The remote worked and drivers installed on the first port but MC said no remote installed. Anyway this was resolved by switching ports on the PC.
Now that MC sees the remote I can start the programming process but it never learns any IR commands. The other issue is that the range on the remote is terrible, about 4 feet. Any suggestions?
Also, the remote I received does not look at all like the remote in the photos and uses a watch battery. I'm not certain if the one pictured on the site uses standard (AA or AAA) batteries but I would greatly prefer one that does.
Thanks much,
jta
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The remote should have a range a lot greater than four feet. More like 15 to 18 feet unless there is some interferance.
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The remote should have a range a lot greater than four feet. More like 15 to 18 feet unless there is some interferance.
I have already gone through and disconnected/turned off everything that I could think of causing interference (IR repeater, wireless mouse, etc.). Any ideas?
Has anyone else had problems with the new style remote?
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A television can sometimes cause problems. Block it from view if possible.
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I got my new HP remote and installed it. When I press mute, volume up or volume down, I get a pictograph of a speaker and the volume level bars move as they should. Activating mute puts a line through the the speaker. But no actual change in volume occurs. I am using Musicstreamer ii+ . I do note that the pause play and stop functions work. When I hit Next on the remote setup page, it says that I don't appear to have a media center receiver connected.
A second issue is that the red light responds to my commands at a distance. But the changes to the pictograph and the stop pause play functions do not work beyond six feet.
I'm stumped.
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A great article to tweak your remote
You can launch MC with a keyboard shortcut (CTRL SHIFT J or whatever you want), etc.
http://sojournal.tweakblogs.net/blog/4884/tweaking-the-mce-remote-in-windows.html
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I also got the "new HP remote" and its range is about 4-5 feet. Alos the numbers/letters, everything is hard to read in lower lighting. Do the older remote work better? I want to replace if possible. The most difficult is the range.......... Anyone else have suggestions/problems
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I tried the remote on a friends system tonight and had the same problem with range that I have at home. It seems like a problem with the receiver as the remote controls my XBOX 360 with great range. At this point I think I need to return it for exchange or refund. How do I go about doing that?
Thanks
jta
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Jim,
I just sent an email about getting a older unit or a fix for the new one.......
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Did you try replacing the batteries?
Is there a light plastic sheet protecting the front of the remote or the receiver?
Hold onto your remote. We will replace any that have problems.
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Jim
No wrap or anything on remote or receiver.... I am also just using this as a direct remote, no amp, receiver, etc. I have not tried replacing the battery as I have only used it ofr a couple of days.
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Jim,
It has to be the IR transceiver. I just hooked up an old remote controller and the taped the old IR emitter to the top of the IR transceiver away from all equipment and the old transceiver worked from at least 10 ft, where as the old work from about 4 ft. So I would say its not the remote ( however I do not like the new HP one). I would like my unit replaced (with the old one if possible), or a new IR tansceiver that works, or a refund.
Michael
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Well upn futhter review, the fix made a foot or two difference.....it think my new HP one is a default...anyone else having these problems please post.....
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Yes, aside from the problems that I listed above (it makes the pictograph work but does not affect the sound; stop and pause work) mine doesn't work beyond 4 or 5 feet either. I replaced the battery; no change.
lesw
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I called and they sent me an "old" version of the remote and it works perfectly. Call them and they will do the same. And it is the the remote as I change nothing but the remote and that made the difference...... Call them to exchange....
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hi guys,
love j.river and I'm looking to purchase after the trial ends but i was wondering if i could purchase this remote first? I'm an international buyer.
P.S - do i have to order this remote or can i say go on ebay and get a newer black one as long as it has that same usb transceiver?
thanks guys.
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Jim,
So this is odd. I use my USB tranceiver to control Windows Media Center 7 (exclusively) for TV. I play all my audio through MC15 using Gizmo to control it from outside. Everytime I hit the menu button on my remote in WMC7 it's maximizing MC15 and setting it to theater view...obviously causing a problem for anyone trying to watch TV.
I've gone into Options: Remote Control and it says that no remote is set up. Any ideas on how to stop this from happening? Thanks a ton.
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We're shipping remotes again. Please order here:
http://wiki.jriver.com/index.php/Media_Center_Remote
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love j.river and I'm looking to purchase after the trial ends but i was wondering if i could purchase this remote first? I'm an international buyer.
P.S - do i have to order this remote or can i say go on ebay and get a newer black one as long as it has that same usb transceiver?
You can order our remote any time, whether you have MC or not. It works with Microsoft Windows Media Center.
Other Media Center remotes may work. They vary a lot in quality. Ours will.
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I am from India. I have placed order for the remote thru my friend in USA. He placed order few days back with shipping to USA address. Order placed on 5/5/2011. Email used to place order is vinayvictor at yahoo. can you confirm the item was shipped and any tracking information.
He is coming to India this weekend (May 14th) and I am hoping the remote reaches him in time. Please check and revert ASAP
Thanks
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The remote kit was shipped Monday 5/9 via Priority Mail. Per the postal service, he should receive the package either Wednesday or Thursday 5/11 or 5/12.
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The remote kit was shipped Monday 5/9 via Priority Mail. Per the postal service, he should receive the package either Wednesday or Thursday 5/11 or 5/12.
Thanks for the quick response.
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Is there a way to purchase just the IR transceiver and not the remote?
Thanks,
Jim McMann
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Yes. Just email deanna at jriver for details.
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At the moment I m using a HP wireless laser mouse. Clicking a side button allows me to magnify different parts of the monitor. I sit about 10 feet away from the 32" screen and often need magnification to navigate. Does the remote do this? If not, can it learn this command from the wirelss mouse? Would love a remote, but it would be uselee if I can't see the info. Would be nice if there was a large view offered in the program. Thanks barondla
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Have you tried Theater View? F11 or the View menu.
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I received my remote about two weeks ago. I've been tweaking it left and right, and finally have it the way I want it.
MC16 was already installed on my Windows 7 64-bit system prior to receiving the remote.
Received the package. Attached the USB IR receiver, and Windows found the drivers right away. Started MC16, and added the remote via Options. Remote worked right away.
To be honest, I did not even know about the "Learn Command" option until yesterday.
As soon as I installed the remote, I had installed EventGhost (great program) to customize my options further more. (am I allowed to talk about another program here???). The reason I wanted to use GhostEvent to dictate what my remote actions do is because I use external programs with MC16. So when I open another file that opens another program via Theater View, to close it I need the Alt+F4 command. I wanted to be able to perform all controls via the remote.
The remote has a very nice feel. The buttons feel better than my Logitech Harmony. It's not replacing my Harmony remote, but I just wanted to add that the buttons on the HP remote DO feel better.
In Theater View, everything works flawlessly. Play, pause, etc, etc. No problems.
Range is great. I am able to use the remote about 20~25 feet away at a 15~20 degree angle to the IR receiver.
I am not using the IR blaster, so I can not comment on that.
Overall, I am very pleased with this purchase.
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I just purchased the Media Center Remote. First of all, the battery cover snapped off, and is now being held on by a piece of tape. This happened right away, before I even got a chance to try out the remote. I had really been looking forward to getting this remote in the mail, and this really put a damper on that excitement. I don't think I did anything unusual to it. I just tried to slide the battery cover off to put the batteries in. Now there is a small piece of plastic floating around inside the remote.
Other than this, it seems to work pretty well. The only problem is that I don't seem to have a lot of control over Netflix streaming. I am using MC 15.0.174. When streaming Netflix movies, I cannot use the remote to go to full screen mode. Also, when not in full screen mode, I have the ability to pause playback, but as soon as I go to full screen, this functionality goes away. It is the opposite for volume control. In full screen mode, I can control the volume level, in non-full screen mode, no volume control. Rewind/fast forward cannot be done at all. Obviously, this is problematic. I watch a lot of Netflix streaming, and this is close to a deal breaker for me.
Is it true that upgrading to MC16 will fix all of these issues? If so, I will upgrade.
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Netflix support is better in MC16. You could try it for 30 days.
We'll replace the battery cover. Could you send me a picture of the remote and the battery cover? I'm jimh at jriver. I'm sorry for the problem.
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Thanks for your help Jim. I appreciate it. I will try the trial of MC16, and see how well it works with Netflix and the remote. I have sent pics of the remote.
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I upgraded to MC16. It does, indeed, offer better Netflix functionality with the remote. One thing I still cannot do is control the volume. Unfortunately, the amplifier I am using is old, and doesn't have RC capability. So, I was hoping there was some way to control the internal volume while streaming Netflix. Should I be able to do this with the remote, or is this functionality not available?
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I've been messing around a lot with the remote. I really love not being tethered to my computer desk when I'm listening to music.
I figured out a solution to my previous problem of how to control the volume when streaming netflix. I created a remote command to open my sound card's (ASUS Xonar Essence) controls. Once this is open, it becomes the "active" program, and the normal volume up/down controls control the sound card directly. I placed a pause in the command, and after the pause, I placed a command simply to open Media Center. This serves the function of making Media Center the active program again, so it responds to the remote as usual. Works like a charm.
But now I'm having another problem. I accidentally reverted to the default command list in options/remote/commands. This deleted my TV Power command. I have tried to have Media Center "relearn" the code for the TV Power, but I can't get it to work. It just keeps telling me to "push the button repeatedly until the code is learned". But I have sat there and pushed the power button on my TV remote over and over for more than 6-7 minutes, and there is no response. This happens whether I am going through the wizard, or through the Commands list. When I hit the power button on my TV remote, the red light on the IR receiver thingy lights up, so I guess it is registering. But it won't "learn" it. Can anyone help me with this?
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Try rebooting.
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Thanks for responding Jim. I tried rebooting without any luck. I just tried it again. Still won't work. I really can't figure it out. I tried uninstalling eHome, and having Windows reinstall it. I had event ghost installed, but I uninstalled that. I'm following the directions exactly. Hmm.
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Problem solved. I have no clue how, but it's working. Thanks for the help.
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For reasons that I won't go in to, I recently had to uninstall, and then reinstall MC 16. This got rid of all of my programmed remote commands. Now I am having a lot of trouble getting the program to "learn" the IR command for my TV Power. I use the wizard, and it just says "learning". I sit there and push the power button on my remote for a good 3-4 minutes, and nothing. I had this problem before, but managed to get it to work one time. I have no idea why it worked that one time. I have tried rebooting, and reinstalling eHome. No luck. Any ideas?
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Anyone?
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You might be able to recover your old settings if you restore a backup (from File/Library).
You may need to turn on a remote receiver mode (Tools/Options/Remotes/Devices & Options).
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I have Microsoft MCE, and Remote, Keyboard Gamepad or Other HID checked. Do I maybe need to activate something else?
I didn't think to look for the old settings. I don't think I backed anything up before I uninstalled, but I will look. Thanks for the response.
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Restoring from the backup worked. Thanks so much Jim. Very much appreciated.
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So I got my remote in the mail today... and all seemed well.... after a 10 min battle with the battery compartment, I got things ready to rock.... fired up MC and everything worked great...... with the exception of the 6 buttons along the top for Tv, Music, Videos, ect...
I see the IR receiver receive the command, but no dice after that... anyone have any ideas??
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Did you try updating MC?
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Did you try updating MC?
I'm running 16.0.121
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MC has an option to disable Windows Media Center. I think it's under Theater View options. It would be worth a try.
I just tried the four buttons at the top and they work here.
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I'm running 16.0.121
I also forgot to mention that before I disabled windows MC in theater view... when I would press the top buttons, it would launch windows mc with the respected choice... so I know the remote is working fine... its just confused with MC16 on Win 7
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I also have a similar problem to many here. The Ir-Reciver picks up signals from the remote that comes with it fine. But when trying to learn blaster commands, it just sits on "press button many times", no matter how many times i press it. And it doesn't learn the command from my TV or receiver remote. The Ir-receiver blinks red when i press the button, so it seems like it picks up the signal fine. Any tips? Any programs that could interfere or similar?
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I also forgot to mention that before I disabled windows MC in theater view... when I would press the top buttons, it would launch windows mc with the respected choice... so I know the remote is working fine... its just confused with MC16 on Win 7
A couple things to try. First, are you using English as the language in Media Center? If not, try switching to English and see if the problem is fixed. If so, we have a bug in the translation.
If that's not the issue, go to Tools / Options / Theater View and click the "Reset!..." button. Beware that this gets rid of any customization you may have done to Theater View views. There was a bug that was fixed a couple months back which got these buttons working again in MC16, but if your Theater View setup is older than that, you may need the Reset to get those buttons to work.
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I also have a similar problem to many here. The Ir-Reciver picks up signals from the remote that comes with it fine. But when trying to learn blaster commands, it just sits on "press button many times", no matter how many times i press it. And it doesn't learn the command from my TV or receiver remote. The Ir-receiver blinks red when i press the button, so it seems like it picks up the signal fine. Any tips? Any programs that could interfere or similar?
Do you have a plasma TV? If so, that puts out a lot of IR interference which may cause the learning process to fail. Try moving the IR receiver back so it's slightly behind the TV screen (or off to the right or left and behind the plane of the screen). Direct sunlight can also interfere. Are you doing quick short taps on the buttons when doing the learning? Holding down the button can cause multiple codes to be sent and may cause learning problems, just do quick taps. What kind of remote are you learning? Make sure it has fresh batteries and that it is within a few inches of the receiver and pointed directly at it. Also, try unplugging the receiver and plugging it back in to reset it.
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The receiver is actually by my computer at the moment (I am trying to use it to control volume of my amp from the computer). I have it behind the screen, I tried detaching and attaching the usb, i am straight ahead of it, only a few inches away. I also tried short taps (i also tried with an ok button, instead of volume, as the volume buttons function changes rapidly the longer you hold it in). Still no luck, I even have to receivers at two computers, but neither of them work now. I am pretty sure the first one worked a while ago (i just learned one command to test), is it a possibility that the problem has been introduced in an update? I tried both with the remote to my denon receiver, and also my sharp TV.
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I was wondering if anyone knew how to program a button on the remote to add a song to an existing playlist. In standard view, you can right click, and say, "send to -> playlist -> 'playlist name'". I've looked through the MCC command list, but can't see any obvious solution. Any ideas?
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My remote arrived today and I have it working. Much nicer than the previous one I was testing with!
I've disabled Windows Media Center. Is there now a way to have the green button launch MC if it's not running?
Also, it would be brilliant if the 'skip' button would skip forward 30 seconds when playing video just like it does on other PVRs. Is there a way of doing that currently?
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My remote arrived today and I have it working. Much nicer than the previous one I was testing with!
I've disabled Windows Media Center. Is there now a way to have the green button launch MC if it's not running?
Also, it would be brilliant if the 'skip' button would skip forward 30 seconds when playing video just like it does on other PVRs. Is there a way of doing that currently?
The right and left arrow next to the OK button will skip.
Run Media Server at Windows Startup to get the Green Button to work when MC isn't open.
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The right and left arrow next to the OK button will skip.
Run Media Server at Windows Startup to get the Green Button to work when MC isn't open.
Left and right buttons work great, thanks.
How about a button to return the previous channel when watching live tv?
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Does this particular remote have any programmable keys without using the utility in MC16. I need to be able to control power/volume to my reciever when I am in Windows Media Center as well as in MC16.. I have a Ceton and still fighting with live ATSC TV in MC16.
Also is it possible for the learning IR relayer to at least stay resident for the basic device commands at startup and stay resident even if MCE is launched or you are as the desktop?
Finally how many extra keys are there to program for the core device functions? The pictures of the remote are kind of hard to decipher.
I am currently using an Original MS RC6 with learning for volume, TV power and the mute key. I hate Harmony's as Media Center Remotes.
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You can get to a larger image if you click on "Full Size" here (http://pix01.com/Ke%40LuAQ).
The only way I know to train it is to use MC.
If Media Server is set to run on Windows Start, you may be able to control volume when MC isn't running.
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Anyone know if this remote works with Imon software? I have an Antec Fusion HTPC case with built-in receiver. Looking for a replacement remote. Does this remote also work well with WMC?
Considering the Windows 7 Vista XP Media Center MCE PC Remote Control, but doubt it works with MC16.
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I placed an international order on Oct 7, and have not had any news since the purchase confirmation arrived in my email the same day. What would be the expected delivery time? Is there any way to track the shipment?
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I placed an international order on Oct 7, and have not had any news since the purchase confirmation arrived in my email the same day. What would be the expected delivery time? Is there any way to track the shipment?
It was shipped on the 12th. It went by US Postal Service. There is no way to track. I would allow two weeks. Thanks for the order.
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It was shipped on the 12th. It went by US Postal Service. There is no way to track. I would allow two weeks. Thanks for the order.
Thank's for the quick response, I look forward to try it :-) guess it may be a couple of more weeks, though. Patience...
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And it arrived today, and works quite well right of the box!
I have tried to read my way to how to start MC using the "green button", instead of Windows Media Center. Is there?
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Good news. The setting that disables WMC is under Tools/Options/Theater View.
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Good news. The setting that disables WMC is under Tools/Options/Theater View.
I found that already, thanks. But is there a way to configure this button to start MC16 instead? In general, are there ways to configure buttons to do specific actions other than the learning in Tools/Options/Remote Control?
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I found that already, thanks. But is there a way to configure this button to start MC16 instead? In general, are there ways to configure buttons to do specific actions other than the learning in Tools/Options/Remote Control?
If you checked "Disable Windows Media Center", MC should start when you press the green button. Make sure you run Media Server on Windows startup.
XP may not work.
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Hello, I'm from Italy, my name is Emanuele Sacco and his is my first post.
I've purchased the remote on 12 of october and received confirmation email with code.
I didn't receive a shipping notification email so I don't know if my remote has been shipped.
Can you please let me know something about it?
Thank you!!
Bye
Emanuele
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We can check the ship date tomorrow and let you know. It should have shipped by the second business day after your purchase. It would normally take 1 to 2 weeks after that.
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Hello, Jim! I want to make an order for the mce remote, but the the links seem to be down at the moment.
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The order page is working. I just tested from here:
http://wiki.jriver.com/index.php/Media_Center_Remote
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The order page is working. I just tested from here:
http://wiki.jriver.com/index.php/Media_Center_Remote
Oh, i'm sorry. I used Opendns and it worked. I hate my isp's lousy DNS servers.
Anyway, I just ordered one :D
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Thanks for your order.
You were right that there were a couple of broken links in the first post of this thread. Now fixed. Thanks.
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Thanks for your order.
You were right that there were a couple of broken links in the first post of this thread. Now fixed. Thanks.
I just received it and i'm enjoying it :D
I have one question though. I've set up the receiver to control my logitech's z5500 Amplifier. For this, i repurposed volume up/down/mute keys on the remote to send the appropriate commands to the amplifier. Every time i press those buttons though, the receiver sends those commands to both MC and my amplifier, eg, when pressing the mute button, it will mute both my soundcard's volume and my amplifier's volume. Is that by design or am i something missing ?:P
EDIT:Nevermind me, problem solved. I realised that i need to have MC in focus in order for it not to send commands to the system.
I love the quality of the product, I recommend it to anyone.
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Santa brought me one of the MC remotes ;D
I am having an issue where the IR blaster will stop sending commands to my receiver after a while. MC commands still work fine, and if I restart Media Server the IR blaster functionality is restored.
Thoughts? I'm also experiencing the "error drawing using direct3d (device lost)" errors; any chance the two issues are related?
Thanks, and Happy New Year!
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Santa brought me one of the MC remotes ;D
I am having an issue where the IR blaster will stop sending commands to my receiver after a while. MC commands still work fine, and if I restart Media Server the IR blaster functionality is restored.
Thoughts? I'm also experiencing the "error drawing using direct3d (device lost)" errors; any chance the two issues are related?
Thanks, and Happy New Year!
We run a service (JRService.exe) which shuttles commands from Media Center to the remote control transceiver. Not sure why that would stop working. Possibly a log file might show something. Next time this problem occurs, send a log to johnt at jriver dot com
Thanks, and Happy New Year to you!
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We run a service (JRService.exe) which shuttles commands from Media Center to the remote control transceiver. Not sure why that would stop working. Possibly a log file might show something. Next time this problem occurs, send a log to johnt at jriver dot com
Thanks, and Happy New Year to you!
That happens to me too from time to time, with The IR Blaster attached to my Receiver (Logitech Z-5500). The ir Blaster "blinks" on each command, but with no effect. It's no big deal, but It starts happening after using the remote in theater view for a while. But it works 99% of the time, so i'm happy :D
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Hi Jim,
I ordered my remote on the 15-12-2011 any idea if it has been shipped??
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I want to program a button to start playing a specific smartlist . Is this possible?
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Nevermind, it was right there in the interface.
Works great! This saves me several steps; I don't even have to turn the tv on to get music playing from my HTPC.
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Can somebody please help me with remote setting.
MC refuses to open using the remote, could this be because windows 7 uses a double click and not a single.
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Can somebody please help me with remote setting.
MC refuses to open using the remote, could this be because windows 7 uses a double click and not a single.
You're probably not running Media Server on Windows Startup. Please re-read the instructions.
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Dennis Graves,
I split your posts to a new thread here:
http://yabb.jriver.com/interact/index.php?topic=69954.0
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Hiya,
New JRiver user here! Also got problems with the remote settings.
When I go to the Remote Control tab in Options, and click Next, I get told I do not have an MCE Receiver..... but I do. It's a Philips SRM/5100 'Green Button' receiver and works absolutely fine in Windows Media Center.
I also cannot get the Green Button to launch JRiver, but once loaded manually the controller does work in Theater View.....? Reading JimH's comment above, I guess this is because I do not have Media Server running (I don't need any of the other features of Media Server), but would this also effect JRiver's ability to detect the reciever?
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I also cannot get the Green Button to launch JRiver, but once loaded manually the controller does work in Theater View.....? Reading JimH's comment above, I guess this is because I do not have Media Server running (I don't need any of the other features of Media Server), but would this also effect JRiver's ability to detect the reciever?
It would. You could read about Media Server under "Servers" on our wiki.
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Hi Jim,
I've ordered my remote on the 4th of February. I am just wondering if it is shipped.
Thanks!
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Your remote kit was shipped on the 7th of February. According to the postal service, they say you should receive it in 6 to 10 business days, but we have found it often times takes a few more days for international shipping.
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Thanks! :)
No worries. I just need to know when to expect it to arrive. :)
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I have paid via PayPal. But to my surprise it didn't let me choose my address (I have more than one address recorded at my PayPal account). So I don't know where it will be sent to. How can I let you know my current address before you've sent it?
Thanks.
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Please send your name and address to me at: deanna at jriver
I will check the records once I have your contact information.
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Just got the JRiver Remote for controlling MC 17 on Windows 7 Lenovo desktop.
It worked slick as can be, BUT>>>
a. I taught my two universal remotes the basic commands from the JRiver remote (Play, pause, next, etc....). PROBLEM > when using either universal remote, a button (ie Pause, Next) will only work ONCE, and WON'T REPEAT! If I hit the Next button, it will skip to the next song, but a 2nd next button press does nothing. All buttons learned from the JRiver remote behave this way.
b. No amount of remote to remote relearning or OPTIONS/REMOTE CONTROL/COMMANDS/LEARNING or ANTI-REPEAT TIME settings will fix this.
c. My previous setup was a STREAMZAP REMOTE with USB IR controlling JRiver 16 on Windows XP with great success (repeatting buttons worked...next, next, next, next...). But this STREAMZAP doesnt work with Windows 7, no drivers or updates. That is why I bought the JRiver remote control.
d. I have two universal remotes (Philips $30 and Home Theater Master MX500 $200 (awesome) in two locations (one in the office, and one in the next room on the coffee table where the HiFi stereo is). Both are programmed to control Preamp, CD player, TV, DVD, VCR, and JRiver by learning the original remotes, and work very well (except item a. from the JRiver Remote)
? 1. Any ideas or fixes on item a. ?
? 2. Plan B? (no cell phone apps, etc...I want a regular old remote that "teaches other univeral remotes accurately".
? 3. What is the return policy, if necessary.
4. The remote that came is different than the one pictured above in your "advertising". I would much prefer the layout on the one pictured. The odd and "asymmetrical" layout of the buttons (like Next, Fast Forward, Previous, Reverse, Play, Pause, etc) would b much easier to find and press, especially under low lighting. The one that came has the buttons all symmetrically laid out, and the printing is low contrast, so hard to find and/or read. So you might want to change the photo if you don't offer that style anymore.
Thanks so much for help, I want to use JRiver/computer/HiFi with remotes as before and move on to other things!
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This thread is about the Media Center Remote. Training a universal remote is a different subject altogether and related to the universal remote itself.
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Hi Jim,
Thanks for the reply.
Shall I post this as a new thread, or are you saying this topic is outside of JRiver?
Although your remote does do what it says (albiet is does not look like the one pictured above, which I would have preferred), I am now ordering a couple other remotes to see if my universal remotes will learn them accurately (like my Streamzap did with JRiver/universal remotes, but now won't work with Windows 7 - hence the new search for a remote), would I be able to return yours? I seem to have read a 30 day return...
Thanks!
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I just bought the Media Center Remote ($41) delivered.
Very, very worth it. I had used other remotes but this one has premium quality all over it. It just works better and smoother and any other pc remote I have used. It makes the remotes that come packaged with tv tuner cards look like a toy.
I will probably buy a second unit soon for the bedroom client.
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Sorry to ask a silly question but my brain is not functioning right today.
What is this IR blaster and why does it need to be stuck to the TV/amp?
1) learning controls - can the remote not send the signals direct to the tv/amp rather than via the blaster?
2) stuck on - does it not have a signal range can it not line of sight send the signal? Having it stuck on means running a wire between the PC and the device ~5m away
3) what type of remote is this is it a key press simulator?
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Hi
Interested in the programmability of this remote - can I set it up a btton to do to a right mouse click and another to do Esc?
Is it possible to have buttons set to jump straight to a media type like Audio or Video for example?
Thanks
Z
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More specifically how does one access the options accessible by a right mouse click if using a WMC remote?
Thanks
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To operate MC, you don't need to program it at all.
There are buttons for Audio, Video, and Images.
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Thanks Jim. From the image of the remote I can't immediately see now I would call up the alternative play actions such as shuffle. Is there a way using this remote? or is there a simple way to configure theatre view with more "remote accessible" actions that don't rely on a right mouse click?
Thanks so much
Z
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Thanks Jim. From the image of the remote I can't immediately see now I would call up the alternative play actions such as shuffle. Is there a way using this remote?
Shuffle is available in the Theater View menu.
or is there a simple way to configure theatre view with more "remote accessible" actions that don't rely on a right mouse click?
It's possible to program the buttons you don't need. Take a look at the "Commands" section under Tools/Options/Remote.
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Thanks Jim. When do you expect to have stock to ship to Australia?
Cheers
Z
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Hello, first time poster here, though I have been using MC 15 and then MC 16 for a couple of years now.
I wonder if somebody can help with my problem. I bought a Media Center Remote kit from JRiver. The package arrived, however, the remote control unit itself mysteriously disappeared in transit. Therefore, I now have a receiver and a blaster without the remote unit. So, the question is whether or not I can use a set-top box, TV etc. remote to control the Media Center?
I have XP SP2 and MC16. The driver installed without problem, and then I updated it with the irbus driver mentioned in the Wiki. The receiver seems to be responding to set-top box remote presses (red light is blinking in response), however, the Media Center will not learn commands ("learning" message appears but nothing happens). I have managed to teach the blaster command for TV power on, but standard Media Center commands will not be learned. So, is it at all possible to use a generic remote with the Media Center Remote kit, or do I need to buy a new MC remote?
Any suggestions?
Thank you
folek
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folek,
I was sorry to hear that your remote was apparently stolen. We'll find a replacement and send it to you.
Jim
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Thank you, Jim for a prompt reply and for offering to send a replacement.
That, obviously, would be the best solution :-)
Thanks!
folek
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Hello,
The purchase is available for Brazil? For delivery?
How much?
Fabricio, from Brazil.
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Hello,
The purchase is available for Brazil? For delivery?
How much?
Fabricio, from Brazil.
I want to buy. :) ;)
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Hi Jim,
Any idea when the next batch is coming in for a delivery in Canada?
Wiki states back order.
Very best,
Sar.
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folek,
I was sorry to hear that your remote was apparently stolen. We'll find a replacement and send it to you.
Jim
Just want to thank Deanna and Jim for helping me out with my problem and resending the remote, which disappeared in transit.
The unit has arrived safely this time and is working as intended. Actually, it adds a lot of functionality, and a 64-bit volume control is especially valuable in my situation.
So, many thanks the MC Team for great service and keep up the good works!
Best regards,
folek
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I'm looking to purchase the remote, is there any way to add myself to the back-order list?
Hopefully I can pay for both the remote and the MC18 upgrade at the same time :P
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Thank you for your interest. We aren't accepting payment at this time for the remote kits, so we would suggest you purchase the upgrade to MC18 while it is still on sale.
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Ah, okay, thanks then. Will someone update this thread when stocks are in again?
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Yes, we will post on this thread.
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I will like to purchase a remote can anyone help.
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I will like to purchase a remote can anyone help.
Likewise.
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We've been out of stock on these, but now have a few in stock. Please contact deanna at jriver for details.
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Please contact deanna at jriver for details.
Who (what) is deanna? Excuse me. I do not know.
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I (Deanna) work at JRiver. I sent you an email earlier (deanna at jriver dot com).
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Deanna runs customer service.
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I (Deanna) work at JRiver. I sent you an email earlier (deanna at jriver dot com).
I replied. Thank.
Deanna runs customer service.
Thanks,
Fabricio, from Brazil.
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New JRiver customer. Really like the software and just ordered a remote. Look forward to registering the package when the trial runs out. Quite impressed so far!
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Wondering when Media Center Remote will be available for order from Canada?
Bill
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Also interested in purchasing this, or at least getting recommendations for an inexpensive unit that I could "plug in" and use the same way.
Seems to have been out of stock forever.
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We have some stock now. Click on ORDER U.S. or ORDER INTERNATIONAL here:
http://wiki.jriver.com/index.php/Media_Center_Remote
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Has anyone tried to program their Harmony remote with the MCE remote's IR instruction set? IE, it seems like it would be possible to purchase just the IR receiver, program the Harmony (assuming Logitech has the MCE's instruction set in its devices' database), and you're off to the races with a remote for everything(?)
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Yes there are many that use it. Info here ... http://yabb.jriver.com/interact/index.php?topic=64443.0 (http://yabb.jriver.com/interact/index.php?topic=64443.0)
Ken
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1st ... can I humbly suggest that troubleshooting this remote be moved to a different topic or forum? This thread is long, practically half the posts are associated with purchasing, associated with MC17, plus the fact this forum does not allow for searching for specific text strings (e.g., "You don't appear to have a Media Center remote connected to your computer")? OK, so much for my rant ...
In any case, my problem is associated with the above message when I click on 'Next' in the 'Tools/Options/Remote Control' setup wizard. The remote does appear to work ... it will put my computer in standby, scroll any window, type #s into Notepad, and shows up in 'Device Management" under USB controllers as "eHome IR Receiver" and under Input Devices as "MS eHome IR Tranceiver". I did find this problem earlier in this thread, without apparent remedy, and I did find the thread by which the problem was solved by uninstalling and re-installing MC, but the context of that remedy was MC14 and it did not work for me (MC 17.0.189). It seems strange this problem's remedy has not yet been built into subsequent versions of MC(?)
Let begin by asking question about the physical installation ...
(1) The remote comes with a USB device and an apparent receiver with a mini-phono plug -- what is the latter for? (e.g., AVR?), and what functionality does it add? (e.g., AVR volume?)
(2) My remote appears to be working with some functionality -- what is this functionality limited to and what functionality would the MC Remote Control wizard add?
(3) Is there a remedy for the Remote wizard recognizing the device?
Ultimately, I want to add this remote's instruction set to my Harmony One, but first things first ... but that topic does beg for a different forum more appropriately dedicated to similar devices (e.g., "PC's and Other Hardware"), so that topics can be about specific problems with fewer posts and more easily searched threads(??) E.G., each of my 3 questions should be specific topics!
Lastly ... I commend JR for adding this type of remote control functionality ... I'm anxious to get it working and exploiting the added ease of use ...
EDIT: The Wiki answers my question as to question (1), implying the phono IR receiver (and wizard regognition) would allow for turning off TV or ACR (etc), which I do not need (my Harmony will do that) ... but the Wiki also implies that installation via the wizard is the only way to send additional commands to MC. The first command I'd like to find or define is toggling Theatre view on/off(?)
TIA :)
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The Remote Wizard is still not recognizing my new JR MC remote, but elsewhere in options it seems to know that a "MCE Remote" is active. I've been able to add "Theatre View" and "Display View" button definitions and have them carry over to my Harmony, yet there is plenty of functionality to add ... just thought I'd ask ...
For people with Harmony experience, I have the MCE remote defined as a "Media Center PC=>Microsoft=>Windows Media Center SE”, and this "device" appears to make available plenty of Alt, Ctrl, & Win keyboard equivalents. Programming the Harmony is somewhat time consuming as it is trial & error -- i.e., define it, update the remote, and then make sure it works. I'm set for the time being ... other definitions will come ... but I wanted to ask others "what are your favorite remote key definitions?"
EDIT: I'm finding a need for a "back" button ... which appears on the MC remote and the Harmony remote, but the MC key definitions don't seem to include it ... maybe it's learnable(?)
TIA :)
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OK, so I bought the MCE/HP remote, but I'm having problems in XP. I've spent a couple of hours trying get my XP laptop to even show an active driver under USBs in Device Manager. Wasted time with that HP site link to Pinnacle driver site (geesh). Rebooted, unplugged, replugged, tried this, tried that. After finding and installing the other driver you linked to, and after much ado, I now see "eHome Infrared Receiver" in Device Manager. "Properties" says it working OK.
But...the remote still doesn't do a thing to MC17. I looked in MC Options/Remote and I see MCE and HID as "active". But no response to remote buttons. I know the hardware works because it instantly installed and worked fine with MC17 in another machine using Windows 7. For a variety of reasons I do not want to update my music server laptop to Windows 7. So why is XP such a pain with this remote?
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It sounds like you have been here:
http://wiki.jriver.com/index.php/Media_Center_Remote_Instructions
The only problem I know of with XP is that the Green Button sometimes doesn't work.
Are you running Media Server?
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Thanks for replying. Yes, I've been to that instruction page, and to the HP page it links to, and to the Pinnacle page that that links too. No luck. Am I running Media Server? Not sure. Just using the PC as a music player to a DAC via USB. So I went to Tools/Advanced Tools/Media Server... and no window pops up. So, I guess I don't have the sever installed (?). Would the "server" or "not server" matter to remote operation?
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From the instruction page:
Set MC to start Media Server on Windows startup for (only) the user you will run it as. MC/Tools/Options/Startup/Windows Startup.
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I went to Startup as you suggested. Media Center (only) was selected for startup. I changed it to startup both Media Center AND Media Server. I rebooted. Still no remote response. The receiver's red light blinks in response to remote button presses, but no action in MC17. Now, I had assumed that no programming of the buttons was necessary for basic operation using Options/Remote Control/Command window. Is that true, or do I need to program each button too?
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No programming is necessary.
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Hi
I am considering this remote and reciever combo to solver my current problems with imon and Harmony One.
Q1. Can the MC remote and reciever power up a PC that is off?
I have an imon reciever and remote that can power up the PC and want to use a Harmony One, but with the imon reciver and software the Harmony won't turn on the PC when it turns on the Samsung TV in the Activity i have set up. When I run through Harmony's "Help" it does turn on the PC, but does not see to remember this for the next time
Q2. Can the MC remote control other software eg, TMT, PDVD? I would consider using it as my reciever and software if it does the trick with a Harmony as my universal remote.
Q 3. Also, when in theatre view the "top" window seems to become the task bar (W7) when some other prog butts in, and the Harmony commands for MC are then no longer recognized. Anydeas how i can get the focus back on theatre view?
Thanks
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No programming is necessary.
Any other ideas (remote doesn't work in XP)? I'm out of them...
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Any other ideas (remote doesn't work in XP)? I'm out of them...
Are you running XP SP2?
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No, XP SP3
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I'm stumped on this. Tried everything I can think of. Really would appreciate ideas. (J River remote doesn't work in XP SP3).
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Jim, the topic title is showing a different price than the first post.
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I can't get MC to "learn" my tv remote so I can use my new JRR.
The receiver is seen, the JRM works in theater view but I simply can't get MC to learn from my tv remote.
Help?
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Hi we are having an ongoing problem with the remote.
After watching something hubby presses the back button and it normally jumps back one menu.
For the last month or so after watching for 30 mins or so only the pause button works as if it has gone to sleep.
All it takes to make it work again is to use mouse movement and nothing else.
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If I have put this in the wrong place please move.
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Is it possible to just purchase the remote alone? My HTPC has IR (RC6) built in.
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Hey Jim,
You may want to update the photos of the MC Remote on your site. Got mine in the mail today and was surprised (but not disappointed) to find a very different looking HP remote in the box.
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The volume works ok . Anything else may cause a crash.
Will post a list of issues I'm having with tv.
Still love MC18 just got to work through some things
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Am I missing something here or just want something that's not there?
does the jriver remote have a skip ahead feature or just a forward & back scan?
like a commercial skip like 30 sec a pop?
I know my mouse scroll works to do this sorta kinda
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In the arrow pad in the middle, there are four arrows and an OK in the center. The right and left arrow skip forward 30 seconds and back 10 seconds, respectively. The exact number of seconds is configurable.
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Thanks ,
Of course that the only button I didn't try ::)
While I'm here is there a button for theater view?
Sorry I got real use to mouseing everything + all the demons I got in my HTCP
THANKS again
Is there a map of the controls somewhere?
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The Green Button jumps to Theater View. Run Media Server on Windows Startup. Tools/Options/Startup.
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where's the icon for over my head?
you need to speak to me as you would a dislexive Parkinson relative :P
just got CPU back from TEC after debugging &and reinstall
so at this point I don't know if anything has been fixed
there is a chance I will figure this out the instant I hit the post button :-[
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clicking media server in windows start :nothing ,nada,zip
clicking anything else works fine
gonna see if laptop does same
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Tools/Options/Startup.
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hey thanks jim were almost there now in the menu you sent me to I don't see the assignment for the green or what ever color it was I don't see an asigment for color buttons
tHanKs cousin jIM
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If you have Media Center Remote of any kind, it has a Green Button. Do you have one?
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yes media center remote HP edition ,now theater on start , green button does nada
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hey Jim its the windows button not the green button we are good now (on this part except I don't care for theater on start up ) I'll keep hackin'
thanks
I may get frustrated but I 'm not giving up
as long as I got support ;D
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We got your back, bro.
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I got my remote today and can't get it to do anything. Initially struggled to get the driver for XP but I believe that is all installed now. The light on the it receiver is flashing when I press buttons but still no control. Icve gone into the setup options and made sure that the proper selections are made there and nothing. Do I have to have Microsoft media center installed for the remote to work? Any other thoughts about what I might be doing wrong or further troubleshooting please? Thanks!
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I got my remote today and can't get it to do anything. Initially struggled to get the driver for XP but I believe that is all installed now. The light on the it receiver is flashing when I press buttons but still no control. Icve gone into the setup options and made sure that the proper selections are made there and nothing. Do I have to have Microsoft media center installed for the remote to work? Any other thoughts about what I might be doing wrong or further troubleshooting please? Thanks!
In my very limited experience, two possibilities:
(1) That the driver is not the right one, or not fully installed (check Device Manager and see what is listed)
(2) That you do not have Media Server running - go to Tools->Options->Startup->Windows Startup and select Run on Windows startup: Media Server (or both Media Center and Media Server).
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Thanks for the response Ken. I have checked those things. Here's where I am currently. I could not get the new remote and tranceiver to work after fooling with drivers and seeing everything in the control panel I was supposed to see. So I have resorted back to a generic usb/ir sensor and universal remote. With that setup I can work up down left right and enter in theater view and do similar in standard view. When I try and learn commands I can learn up down left right and enter (notvthat I need to learn them again, just experimenting) and as soon as I get to play stop etc. It stops learning and advancing. I can learn up down etc. as play stop etc. if you follow what I'm saying. I've tried different code sets and I'm confident the ir sensor is being sent ir when I press play because the ir emitter flashes and I can see the ir with the camera on my phone. I've literally been searching for weeks in my spare time for an answer to this problem. Any suggested solutions from anyone would be greatly appreciated. I would really like to have more extensive control via remote but I'm stumped. Thanks!
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Upgraded with no problem, my license transferred, love it BUT... I'm left with 17 and 18 on my computer, okay to just uninstall 17 as if you accidentally start 17 you find yourself juggling licenses... Thanks.
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I'm getting an..
"Error
This product is no longer for sale."
when trying to purchase the remote. Is it no longer for sale?
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We're out of stock. We'll have more soon, around the end of next week.
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Are we there yet?
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We're out of stock. We'll have more soon, around the end of next week.
Hello when do you think you'll be able to have some stock of these remotes?
Are you thinking about a radio remote?
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Are there any more of these available yet? ETA?
Thanks.
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Do you just sell the Receiver and emitters without the remote. I have a decent Windows Media Center type remote from a previous computer that I'd like to use with my new mac mini (running Windows 7). I'd like to buy a receiver and 2 emitters. Also, what are the chances of these devices working in OSX for when Video/Theater View features get ported accross?
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We're out of stock. We'll have more soon, around the end of next week.
I just attempted to order a MC remote and got the same "product no longer for sale" message. Will stock indeed be re-filled?
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Is the JRiver Media Center Remote available. The link takes me to a page that says it's not.
I'm looking for an IR remote that will control volume and start/stop, etc.
Will this do that?
Thanks.
Paul
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how do I buy a remote????
I am annoyed at the product no longer for sale message.
if it isnt for sale, please remove it from the wiki.
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Hi, will this infra red receiver work with Windows 10? I read somewhere that HP no longer support this unit and the driver might be a bit dated.
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I was forced to upgrade from Win8.1 to Win10. Most everything works except this remote. The hardware is fine but it just won't accept commands. Is there an updated driver available somewhere for Win10? It seems a shame to have to ditch this thing for the want of a little bit of software.
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Try reinstalling MC. The MC Remote does work with Win10.
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Does this remote IR blaster work on the Comcast/Xfinity X1 platform DVR? Cable TV (at least Comcast) is moving completely to this platform. My current MCE remote won't change channels on that DVR -- it appears that IR blaster simply doesn't communicate with the DVR -- and I've read references to the X1 using some different type of IR coding. However, a Harmony remote control has no problem sending programmed IR codes to the X1. I'd be glad to replace my current MCE remote with the one offered by JRiver if its IR blaster does indeed control the Xfinity X1 box.
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No, it doesn't.