INTERACT FORUM

More => Music and Movie Services => Topic started by: ctvick on January 01, 2015, 01:26:19 am

Title: Credit Card Security Code
Post by: ctvick on January 01, 2015, 01:26:19 am

I recently purchased the media center and now I am trying to subscribe to the Performer Store, but I'm having an issue creating my account. Under "Billing Information" I enter all my information including credit card number and when I click "next" it prompts me to "Please enter a security code" I know what the security code is, but there is no field to enter it in. The only available fields for credit card info is CC # and CC Type.

I'm I missing something?

Thanks

Title: Re: Credit Card Security Code
Post by: ctvick on January 01, 2015, 01:44:47 am

Posted in the wrong forum. Re posted in the right one.

Title: Re: Credit Card Security Code
Post by: JimH on January 01, 2015, 02:04:39 am

Maybe it is off the screen.  Try resizing the browser or use tab to get there.

Title: Re: Credit Card Security Code
Post by: ctvick on January 01, 2015, 02:38:00 am

Thanks a lot for the fast response.

This is what I'm doing:

- Open the media center
- Click Performer Store
- Click "sign up" on the far upper right
- Click "sign up" on the drop down menu

After that a small window pops up "Create Account Wizard' I fill out the available fields here and click next this part works fine
Then I get to the "billing information" and encounter the security code problem.

Available fields under billing information:

Address Line 1
Address Line 2
City
State/Province
Zip/Postal Code
Credit Card Number
Credit Card Type

No security code field

The browser is expanded as large as I can make it and I've tried to expand the Create Account Wizard window, but can't.

Title: Re: Credit Card Security Code
Post by: ctvick on January 01, 2015, 02:41:03 am

Never mind I got it to expand, that was the problem. Thanks for your help.