INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: I have accidentally purchased the master license upgrade twice  (Read 2282 times)

ssit

  • Member
  • *
  • Posts: 4
I have accidentally purchased the master license upgrade twice
« on: September 13, 2015, 10:15:12 pm »

Hi,  I have accidentally purchased the master license upgrade twice.  Can you please refund the second purchase that I made today? Since I have already upgrade on July 22.

Steven 
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72446
  • Where did I put my teeth?
Re: I have accidentally purchased the master license upgrade twice
« Reply #1 on: September 14, 2015, 06:29:44 am »

Please send an e-mail to Deanna at jriver
She will need enough details to find your purchase but don't include credit card information.
Logged

Mublogot

  • Member
  • *
  • Posts: 2
Re: I have accidentally purchased the master license upgrade twice
« Reply #2 on: June 13, 2016, 06:08:56 am »

Hi!

I've the same problem :(
First time I've purchased update license on June, 3 and second time today June, 13. It happens after my browser relaunched after sleeping mode and I've accidentally pressed Send Web Form again. Should I e-mail to the same address or some one else?

Thanks in advance.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72446
  • Where did I put my teeth?
Re: I have accidentally purchased the master license upgrade twice
« Reply #3 on: June 13, 2016, 08:44:09 am »

We can fix that.  It will take a couple of days.
Logged

Mublogot

  • Member
  • *
  • Posts: 2
Re: I have accidentally purchased the master license upgrade twice
« Reply #4 on: June 15, 2016, 10:12:00 am »

Thanks a lot for your assistance.
Logged
Pages: [1]   Go Up