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Author Topic: In correct charge when upgrading to master  (Read 2030 times)

mGif

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In correct charge when upgrading to master
« on: July 06, 2016, 10:56:24 pm »

I used the upgrade button from the help tab on jriver to request a purchase of a master registration code (I am moving from PC to Mac) When I used my PC (old unit) to upgrade my registration code ($22.98 stated by your website/where i put in my credit card number and info) I was charged only $19.98 and given a windows 22 upgrade. This will not work on my new mac. 

I would like to pay the difference and get a master registration code so that I may continue using your product on my new system. How do I go about doing this? Who do I need to contact?

Thank you
MGif
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JimH

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Re: In correct charge when upgrading to master
« Reply #1 on: July 07, 2016, 06:58:48 am »

I'll answer the e-mail you sent in a few hours.
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