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Author Topic: My Media Center 22 not working with my PS Audio NuWave DSD DAC  (Read 4370 times)

Edkirk1

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Media Center worked well on my MACBook Pro with my AQ Dragonfly but is not working with my new PS Audio DAC.  iTunes does work just fine for any file format for my MACBook PRO through the PS Audio DAC however.  The message I get on Media Center when I try to play any file at any bit rate is: "Playback could not be stated on the 'core audio' using the format XXKhz 2ch.  This format my not be supported by your hardware . . ."
I have used every permutation I can in DS audio, with no resolution to the problem.  What am I missing?
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bob

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Re: My Media Center 22 not working with my PS Audio NuWave DSD DAC
« Reply #1 on: May 11, 2017, 03:46:45 pm »

Media Center worked well on my MACBook Pro with my AQ Dragonfly but is not working with my new PS Audio DAC.  iTunes does work just fine for any file format for my MACBook PRO through the PS Audio DAC however.  The message I get on Media Center when I try to play any file at any bit rate is: "Playback could not be stated on the 'core audio' using the format XXKhz 2ch.  This format my not be supported by your hardware . . ."
I have used every permutation I can in DS audio, with no resolution to the problem.  What am I missing?
Perhaps a sample rate issue?
What does it support? What rates are your source material?
Without DSP studio enabled, we don't automatically change sample rates.
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Edkirk1

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Re: My Media Center 22 not working with my PS Audio NuWave DSD DAC
« Reply #2 on: May 11, 2017, 04:05:44 pm »

The NuWave DSD DAC supports sample rates up to 196kHz / 32 bit in PCM and up to 2x rate DSD.  I played both 44.1KHz/16 bit and 96KHz/24 bit files from iTunes on the NuWave DAC with no problem.  So it does not seem to be either a MAC o DAC hardware problem.
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Awesome Donkey

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Re: My Media Center 22 not working with my PS Audio NuWave DSD DAC
« Reply #3 on: May 11, 2017, 04:10:52 pm »

Try opening the Audio MIDI Setup app and setting the output for your DAC to the highest bit-depth and sample rate, then try again.
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

Edkirk1

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Re: My Media Center 22 not working with my PS Audio NuWave DSD DAC
« Reply #4 on: May 11, 2017, 04:14:27 pm »

Try opening the Audio MIDI Setup app and setting the output for your DAC to the highest bit-depth and sample rate, then try again.

Where do I find Audio MIDI Setup?
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Awesome Donkey

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Re: My Media Center 22 not working with my PS Audio NuWave DSD DAC
« Reply #5 on: May 11, 2017, 04:20:09 pm »

In Mac's Applications folder go to the Utilities folder and it's there.
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

Edkirk1

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Re: My Media Center 22 not working with my PS Audio NuWave DSD DAC
« Reply #6 on: May 11, 2017, 05:08:51 pm »

Sweet success!  Thanks for all your help.
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blgentry

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Re: My Media Center 22 not working with my PS Audio NuWave DSD DAC
« Reply #7 on: May 11, 2017, 05:23:37 pm »

I've got to add this to my mental checklist for audio issues with Mac.  I remember this Audio Midi setting being the key to getting DSD to work on a few DACs also.  Interesting.

Good call Awesome Donkey!

Brian.
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Awesome Donkey

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Re: My Media Center 22 not working with my PS Audio NuWave DSD DAC
« Reply #8 on: May 12, 2017, 03:38:40 am »

Yep, it's actually required for some DACs before they work correctly in MC (and is listed on some manufacturer's instructions).

John/Bob, maybe there's a way you guys can add a shortcut to launch the Audio MIDI Setup app in MC's Options > Audio somewhere (button within the Device settings dialog to launch it?), so people can launch it and change the settings if need be? Could be useful for MC23.
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

JohnT

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Re: My Media Center 22 not working with my PS Audio NuWave DSD DAC
« Reply #9 on: May 16, 2017, 04:42:31 pm »

Good idea.  It's implemented in MC23.
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John Thompson, JRiver Media Center
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