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Author Topic: Cannot Restore License  (Read 1640 times)

Telamon

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Cannot Restore License
« on: August 03, 2017, 03:41:33 pm »

Hi there,

I bought a copy of MC many, many moons ago and have just rediscovered a need for a decent audio player on my PC.
I thought it would be nice to revisit it.
My original email address has been closed down (annoyingly only recently) and when I try to recover the license to my new address I just get an 'Internal Server Error'

Not even sure my old license would qualify me for an upgrade anyway, but I thought I would try (I'm not even sure of the version, I have a hunch it might have been 14!)

Thank you kindly,

Keir
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JimH

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Re: Cannot Restore License
« Reply #1 on: August 03, 2017, 05:54:09 pm »

Please send me more details.  I'm jimh at jriver.
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Telamon

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Re: Cannot Restore License
« Reply #2 on: August 04, 2017, 01:52:35 am »

Thanks Jim, unfortunately I don't appear to have permission to message you! Maybe because my account is new?
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Telamon

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Re: Cannot Restore License
« Reply #3 on: August 04, 2017, 02:50:04 am »

Apologies, I worked it out, some options weren't appearing on my tablet that worked on my PC. 
You have mail!
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