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Author Topic: MC no longer works after installing High Sierra [Solved]  (Read 2665 times)

mwgraves10

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MC no longer works after installing High Sierra [Solved]
« on: February 07, 2018, 06:05:47 pm »

While testing I used a moderately small library of 50 or so CD. I own over a thousand, most of which have been ripped in AIF format to iTunes. I wanted to finish ripping the collection using JRiver, with its ripping.

Importing the library took about five hours. Once it was done, I could play music and rip new songs. But in trying to rip a DVD to the Movies folder, JRiver said my SuperDrive was only a CD and couldn't mount the device. OSX disagreed and was willing to play the DVD for me. DVD Audio Extractor had no issues identifying the drive.

Today I decided to make the move to High Sierra. Now the only thing I can do in JRiver is open it and view my lovely cover art collection. Trying to play any song crashes the program. Trying to get it to recognize a CD (no, not DVD...one of the CDs it had already ripped once before) crashes the program.

Oddly enough, I could click on Music, type in an artist name in the search field, select an album, double-click on it and successfully play one sone. As soon as JRM tried to start a second song, it crashed. I've collected crash report from three different crashes. One from trying to play an album from the album list, one from playing a song from the song list and the third after it crashed on the attempt to play a second song after "search and play". All three crash reports point to the same exception type.

Exception Type:        EXC_BAD_ACCESS (SIGBUS)
Exception Codes:       KERN_PROTECTION_FAILURE at 0x000070000a536ff0
Exception Note:        EXC_CORPSE_NOTIFY

The only difference between the three are the memory addresses at which the failures occur. I downloaded the .90 version and overwrote .83 with that. No improvement.
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JimH

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Re: MC83 no longer works after installing High Sierra
« Reply #1 on: February 07, 2018, 06:44:10 pm »

To summarize,
MC was working except for ripping DVD's.
and
After the OS was updated, it began to crash.

MC on Mac doesn't rip DVD's.

Thank Apple for the second problem.

We may be able to help you find a way out of the second problem, but please try to be a little patient.

Try re-installing.

Is this an older Mac?
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JimH

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Re: MC no longer works after installing High Sierra
« Reply #2 on: February 07, 2018, 06:50:21 pm »

Did you try a search for similar problems on the Apple forum?
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mwgraves10

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Re: MC no longer works after installing High Sierra
« Reply #3 on: February 07, 2018, 07:49:31 pm »

I've searched the Apple forums and I've googled it. Nothing. I wish I'd known I couldn't rip DVDs before I purchased it. I supposed I should have tested. I've completely removed MC23 from the Applications folder and reinstalled, both with 83 and 90. It just won't play music any more.
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Awesome Donkey

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Re: MC no longer works after installing High Sierra
« Reply #4 on: February 08, 2018, 04:04:00 am »

For ripping DVDs on Mac, I suggest using MakeMKV to rip the DVDs to .mkv files.
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JimH

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Re: MC no longer works after installing High Sierra
« Reply #5 on: February 08, 2018, 07:13:18 am »

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mwgraves10

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Re: MC no longer works after installing High Sierra
« Reply #6 on: February 08, 2018, 09:55:54 am »

I have been through the JRiver audio setup menu and the MacOS midi-audio setup to confirm everything matches my setup. It does. Also, if there was something wrong in either of those, would it play the first song after a search? And why does it crash when switching to the next song? If I provide the crash logs, can anyone at JRiver get anything out of those?
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Awesome Donkey

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Re: MC no longer works after installing High Sierra
« Reply #7 on: February 08, 2018, 10:01:54 am »

Can you show a screenshot of your MC Tools menu > Options... > Audio section? Thanks.

Also random thought, have you tried disabling Integer mode? You can do this by going to MC's Options > Audio > clicking on Device settings... and unchecking Integer mode (and then restart MC, just in case).
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

erviv

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Re: MC no longer works after installing High Sierra
« Reply #8 on: February 08, 2018, 10:45:37 am »

 Take heart, I expect the experts here will be able to help you.  I have an older MacBook Pro running High Sierra 10.13.3 and have no issues with music playback with MC 23 ver 90, or earlier versions for that matter.
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mwgraves10

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Re: MC no longer works after installing High Sierra
« Reply #9 on: February 08, 2018, 07:07:17 pm »

I think I've stumbled onto the solution. I did check the integer setting in the setup and that was already deselected. However, it occurred to me that MC might not have liked the change in file system. Since I'm running an SSD drive, the High Sierra install defaulted to their new file system. I hooked up a WD external on the USB port, formatted it to exFAT and copied my library onto that. I've been listening to music for the last hour in shuffle mode and it hasn't crashed yet. I do appreciate all the suggestions. I'll be checking out DVD rippers now.
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