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Author Topic: Crashes  (Read 515 times)

bcrier

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Crashes
« on: June 07, 2018, 10:46:15 am »

I have continued to be a loyal subscriber and recently upgraded to version 24.

The software constantly crashes on windows 10, even uninstall crashes, music import crashes, the issue of "read only permissions" remains. 

Yes, I know it is a windows issue but the software must accommodate and find a solution.  On top of this the issues of windows folder navigation while customizing folder locations remain.  I cannot enter a path string and have it navigate to folders; New Folder function does not display the new folder.

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JimH

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Re: Crashes
« Reply #1 on: June 07, 2018, 10:56:00 am »

This is probably an antivirus problem.  It isn't normal.

Please post some details.  You could try turning on logging and reading the bottom of the "previous" log.  The wiki has a topic.

I don't find a license associated with your e-mail address.  Please provide me your details.  I'm jimh at jriver.
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