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Author Topic: Getting Gizmo to recognise new server access key after MC 23 re-install  (Read 942 times)

Gil

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Hi, after upgrading to Windows 10, JRiver asked me to reinstall MC 23.  I got a new access key and did this and it works fine.  Unfortunately, Gizmo won't recognise the new library server access key (will not connect).  I have tried uninstalling and re-installing Gizmo but cannot solve the problem. 
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JimH

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Re: Getting Gizmo to recognise new server access key after MC 23 re-install
« Reply #1 on: August 14, 2019, 07:01:12 am »

Typo in the key?

No WiFi connection?

Try rebooting both sides.
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Gil

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Re: Getting Gizmo to recognise new server access key after MC 23 re-install
« Reply #2 on: August 14, 2019, 10:16:20 am »

Thanks for the quick reply.  I think I have tracked the problem down to the Firewall settings.  Previously these worked fine with MC 23 but seem to have updated along with Windows 10. I have had to add an explicit permission for JRiver - TCP port 52199, UDP port 1900 and this seems to have solved the problem. 
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