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Author Topic: Problems Installing License???  (Read 874 times)

MrLucky

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Problems Installing License???
« on: April 13, 2003, 05:49:12 pm »

>:( What in the heck am I doing wrong?
My MC9 was working just fine I had the lastest version all was well... however my PC was in a world of S**T so I decided to back all my crud up wipe the hard drive and reload everything. I get to MC9 I decided to start with the last .exe that I downloaded (MediaCenter90119.exe) and then upgrade to whatever current version there is (I think its 9.0.145?). I installed then upgraded all went well..... Well now I am trying to reinstall my license file. When I go to Help --> Install license --> Restore license from file... I browse to my file (media jukebox9-18234.mjr) say Ok it pops up an error saying "Error restoring Media Center License: License file is past expiration date.
I go to try re-installing through the internet and it tells me it cannot find any of my email address or license file?
Any suggestions? am i screwed? am i going to just have to pay again? hopefully this is not the case....
any ideas would be much appreciated....

Thanks
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Marko

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Re: Problems Installing License???
« Reply #1 on: April 14, 2003, 03:15:08 am »

From the FAQ page........

Quote
Definitions:
On purchase, you receive a permanent Registration Code.  This is a proof of purchase that can be used at any time to acquire a new Install Key.  The install key must be used within 14 days of its generation, but as long as you have the permanent registration code, you can get a new key by visiting the restore page (more below).
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John Gateley

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Re: Problems Installing License???
« Reply #2 on: April 14, 2003, 07:45:17 am »

If you have your license code, use copy-and-paste to enter it into the web form. They are hard to type by hand. If you kept your receipt, it will have your e-mail address that you used to purchase.

j
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