INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Email Change  (Read 429 times)

Gregory2001

  • Junior Woodchuck
  • **
  • Posts: 59
Email Change
« on: December 30, 2020, 08:16:38 pm »

I no longer have access to my old email.  How do I restore my license?  Thanks.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72536
  • Where did I put my teeth?
Re: Email Change
« Reply #1 on: December 30, 2020, 09:32:33 pm »

On the Restore Page, you can do that.

If you have trouble, I can help.

jimh at jriver
Logged

Gregory2001

  • Junior Woodchuck
  • **
  • Posts: 59
Re: Email Change
« Reply #2 on: December 30, 2020, 10:27:27 pm »

Thanks.  That worked.  Now how do I get my music files?  I have a new - empty - computer.
Logged

Awesome Donkey

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 7887
  • Long cold Winter...
Re: Email Change
« Reply #3 on: December 31, 2020, 04:10:22 am »

Thanks.  That worked.  Now how do I get my music files?  I have a new - empty - computer.

Unfortunately unless you've backed them up to something like an external USB hard drive, cloud file storage service, etc. then you can't. Maintaining the storage/backup of their media files is up to the user, and they need to know that MC doesn't backup their media files or anything like that. Users have to do that themselves using internal hard drives or external hard drives or cloud file storage services, etc.

If all your media files are lost and can't be recovered, you'd also have to start over. If you don't have a backup of your media files anywhere, then unfortunately you'd have to start over. And if that's the case either way, I'd highly recommend storing them on a separate drive, like a external USB hard drive, even if it's a backup because losing all your media files isn't fun at all. Do not store your files on the same drive your OS is installed on - if the OS goes belly up and you have to reformat, you may not be able to recover your media files.
Logged
I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72536
  • Where did I put my teeth?
Re: Email Change
« Reply #4 on: December 31, 2020, 06:44:59 am »

Closing this now because it's solved.  Please start a new thread with an appropriate subject if you need more help.  More details about your data might help.
Logged
Pages: [1]   Go Up