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Author Topic: Your license file is for a different product [Solved]  (Read 423 times)

zonka

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Your license file is for a different product [Solved]
« on: May 25, 2023, 11:05:18 am »

I'm upgrading from MC 25 and received the error in the subject. I tried to restore and hit the link there with my new code and got the same message. Frustrating. This has never happened in all my previous upgrades.
I've searched and haven't found any solutions that work for me. Any help would be appreciated.
Thanks
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Matt

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Re: Your license file if for a different product
« Reply #1 on: May 25, 2023, 11:23:36 am »

You have a valid Media Center 31 Windows license.  Make sure you download the latest MC31 and install, then restore your license.

You can have your code mailed to you here: https://rover.jriver.com/cgi-bin/restore_email.cgi?displayemail=1
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Matt Ashland, JRiver Media Center

zonka

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Re: Your license file if for a different product
« Reply #2 on: May 25, 2023, 11:27:36 am »

Got it working - thanks for the quick reply:)
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