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[braunsch]

Hello-
I have used Media Center for about nine months now - and was always happy with the reliability. No more, unfortunately, and I am getting desperate:

Earlier on, I had to restart it maybe once a month. Now, I am at the point where I can’t even listen to an entire record anymore - no later than half an hour in, it just crashes, typically a few seconds before changing to the next track. I cannot find anything in the log file, I just don’t know anymore what to do…
When looking at the desktop of the computer, the only thing I can see is that the “Media Center server” icon in the system tray has disappeared.

My setup:
MC runs on a “headless” Windows PC: Windows 11, and MC is the only software installed on that machine, i.e., there is no other software that could interfere.
I have enabled the DLNA renderer, I have some output conversion settings changed (e.g. “always output 5.1” and “no upmixing and downmixing” etc.).
It is set to autostart the media server when booting the computer.

Getting my music in:
Music is stored on a Synology NAS, using MinimServer.
Media Center is set up as a (gapless) renderer in BubbleUPnP Server.
Controller is either the Linn software for iPad, or Lumin.
There has not been an update to the BubbleUPnP software since early April, but the problems started occurring much later.

What have I already done?
I have uninstalled and re-installed Media Center.
I have tried versions 29 (which always worked flawlessly) and 30, various versions, (but not 31 because I don’t have the paid license for it).
I have completely re-installed Windows 11 - and then re-installed the last version of MC30 - and immediately had the problems.

I am just not sure anymore how I can get my reliable renderer working again reliably.

[Matt]

If you could capture a crash dump and share maybe we can figure it out?

https://wiki.jriver.com/index.php/Logging

Thanks.

[BryanC]

You may want to run a hardware test, when I had similar issues that weren't fixed by a nuke & pave it was caused by a bad SSD.

[braunsch]

If you could capture a crash dump and share maybe we can figure it out?

https://wiki.jriver.com/index.php/Logging

Thanks.

Thank you!
First attempt was a file too big to share - but I managed to re-create it somehow one more time now:

[Matt]

Please test MC31 and share a crash dump if that still crashes.  Thanks.

[braunsch]

Installed version 31.
Tested it - and it crashed exactly six seconds before going from the 4th to the 5th track.
(is that when the “gapless” feature is supposed to start asking for the next file?)

New log is attached

[Matt]

Thanks for the log.  We're investigating.

[Matt]

This should be fixed in a coming build.  Thanks so much.

[braunsch]

Do I read this correctly that you found something that is wrong? (That would be great).
I’m just wondering now why it worked for nine months and only now came up…

The obvious question of course is: how long will I have to wait for a fix?

Also, can you (already) tell if the problem is related to Windows 11?
Would/should I be able to be a happy music listener if I re-start wit Windows 10?

I appreciate your efforts!

[Awesome Donkey]

Would/should I be able to be a happy music listener if I re-start wit Windows 10?

It won't matter, if you're already using Windows 11 you should just stick with that.

[Matt]

Do I read this correctly that you found something that is wrong? (That would be great).
I’m just wondering now why it worked for nine months and only now came up…

Yes, it was logging the playback information of your files in an unsafe way.

We'll release a fixed build to beta today and it should show up publicly a few days later.

Thanks again.

[Matt]

Should be fixed here:
https://yabb.jriver.com/interact/index.php/topic,136564.0.html

Please let us know and thanks for your help.

[braunsch]

Thanks a lot. I did some testing - and so far, everything seems to work as expected.
I appreciate the quick turnaround!