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[geomatrixx]

I have read that it should work but even with (OPTION>GENERAL>FEATURE>Video Support) selected, no joy. Anyone have a suggestion or simply "can't be done without conversion (which I can't be bothered to do.

[bob]

Yes, it's been supported for a very long time.
MC needs to download a library to do that so you need an internet connection they first time.

[geomatrixx]

Thanks you for your reply. I tried to import about 30 video files and the only ones that showed as imported were mp4s. None of the MKV files.

[JimH]

Thanks you for your reply. I tried to import about 30 video files and the only ones that showed as imported were mp4s. None of the MKV files.

Check your auto import settings. 

[bob]

If the library wasn't present when you first imported the existing mkv's were likely imported as data or documents.
You should delete those entries and re-import. When you delete choose ONLY remove from database.

See this page under tips
https://wiki.jriver.com/index.php/Create_a_Smartlist
Then re-delete the ones from the bad or deleted smartlist. Choose ONLY remove from database.

Re-run your import.