Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[gghaines]

When I try to play a recently downloaded MP3 I get the following error. There was an error starting playback. Make sure that your system has a valid sound playback device and that it is properly configured in Media Jukeboxs playback options. (double check the output mode, output device, and output bitdepth) I click ok, the error comes up again then MJ crashes with the following error: Runtime Error! Program: C:\Program Files\J River\Media Jukebox\Media Jukebox.exe This application has requested the Runtime to terminate it in an unusual way. Please contact the applications support team for more information.

When I try to check the output settings I am unable to do anything with the settings. The file does work with other players.

Media Jukebox PLUS 9.0.83 -- C:\Program Files\J River\Media Jukebox\

Microsoft Windows XP  Workstation 5.1 Service Pack 1 (Build 2600)
AMD Athlon 1525 MHz MMX / Memory: Total - 1048 MB, Free - 660 MB

Internet Explorer: 6.0.2800.1106 / ComCtl32.dll: 6.00.2800.1106 / Shlwapi.dll: 6.00.2800.1106
Shell32.dll: 6.00.2800.1106 / wnaspi32.dll: Internal ASPI Layer

Ripping /   Drive E:   Copy mode:ModeBurstBigBuffer   CD Type:Auto   Read speed:Max
 Drive F:   Copy mode:ModeBurstBigBuffer   CD Type:Auto   Read speed:Max
 Digital playback: Yes /  Use YADB: Yes /  Get cover art: No /  Calc replay gain: No /  Copy volume: 32767
 Eject after ripping: No /  Play sound after ripping: No  

Burning /  Drive E:  40X12X48 CD-RW   Addr: 2:0:0  Speed:40  MaxSpeed:40  Lib:2  GHS:1  Use MJ Engine:No
 Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Two second gap: No /  Write CD-Text: No
 Use playback settings: No /  Normalization: None

[JimH]

Please send the file with a copy of your post (thanks for the details) to me.  jimh @ jriver.com.

[gghaines]

It doesn't matter which file, it does it for all.

[JimH]

I don't know.

Try a reboot and a reinstall.

It almost sounds like the MP3 decoder plug-in is missing.

[RemyJ]

When I try to check the output settings I am unable to do anything with the settings

Can you be a little more specific?   In Playback settings, there should be a drop-down for output mode which should have at least 3 entries: "Wave Out", "Direct Sound", and "Disk Writer".    If you select "Wave Out" and press the settings button, you should see a "Device" drop-down with 2 entries:  "Wave mapper" and one that names your sound card specifically.

Do you see any of that?

Try swapping the wave out devices and between wave out and direct sound and see what happens.

[gghaines]

I uninstalled and reinstalled and it did not help. I went to the plug-in page and downloaded the MP3 plug-in and it worked. You were right it was missing.

Thanks for your help, all is well for now.