INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Lost License  (Read 972 times)

jhalada

  • Regular Member
  • Member
  • *
  • Posts: 2
  • I'm a llama!
Lost License
« on: November 24, 2003, 01:05:51 pm »

With my crashed HD, I lost my license info.  I tried to e-mail for one but that did not work.  I bought license on 3/13/2002, and received confirmation to e-mail address in my profile.

Can the license still be recovered?
Logged

KingSparta

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 20063
Re:Lost License
« Reply #1 on: November 24, 2003, 01:14:56 pm »

How do I restore a license?
Please see PURCHASE and LICENSE details or visit

www.mediajukebox.com/license
Logged
Retired Military, Airborne, Air Assault, And Flight Wings.
Model Trains, Internet, Ham Radio, Music
https://MyAAGrapevines.com
https://centercitybbs.com
Fayetteville, NC, USA

jhalada

  • Regular Member
  • Member
  • *
  • Posts: 2
  • I'm a llama!
Re:Lost License
« Reply #2 on: November 24, 2003, 01:32:30 pm »

The restore license web page on your site says:

"Please enter the email that you used to purchase. Your Registration Code will be mailed to you."

When I do it, I get this response:

"We could not find that email."

But I still have the e-mail receipt for the purchase., that arrive in the mail box I am entering.
Logged

John Gateley

  • Citizen of the Universe
  • *****
  • Posts: 4957
  • Nice haircut
Re:Lost License
« Reply #3 on: November 24, 2003, 01:35:34 pm »

You purchased MJ7. J River doesn't keep copies of MJ7 licenses, sorry.

j

KingSparta

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 20063
Re:Lost License
« Reply #4 on: November 24, 2003, 01:54:20 pm »

jhalada
 
if it was MJ7 and before you bought

the program told users to make a backup, this would\should have been saved to a floppy disk.

it also stated that J river could not replace this license.

if you do not have that disk It is like what Gateley said

also the plug-ins are no longer aval for mj7
Logged
Retired Military, Airborne, Air Assault, And Flight Wings.
Model Trains, Internet, Ham Radio, Music
https://MyAAGrapevines.com
https://centercitybbs.com
Fayetteville, NC, USA
Pages: [1]   Go Up