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[RFB]

Hi.  I'm getting an error when I check for updates within the program.  The PackageInstaller comes back with:

"Failed to read Version Info File"

Is this something I should be concerned about or will it resolve itself when the next build comes out?

Thanks for any replies.

Here's my system info:

Media Center Registered 9.1.306 -- C:\Program Files\J River\Media Center\

Microsoft Windows Me
Intel Pentium III 630 MHz MMX / Memory: Total - 260 MB, Free - 85 MB
Resource Info: System - 49 %, GDI - 69 %, User - 49 %

Internet Explorer: 6.0.2800.1106 / ComCtl32.dll: 5.81 / Shlwapi.dll: 6.00.2800.1276 / Shell32.dll: 5.50.4134.100 / wnaspi32.dll: 4.71 (0002) , ASPI for Win32 (95/NT) DLL, Copyright © 1989-2002 Adaptec, Inc. / Aspi32.sys: N/A

Ripping /   Drive D:   Copy mode:Normal   CD Type:Auto   Read speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: No /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: No /  Play sound after ripping: No  

Burning /  Drive D: CDWRITER IDE5224            Addr: 0:0:0  Speed:52  MaxSpeed:52  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: No
  Use playback settings: No /  Normalization: None

[rickscogland]

I get the same exact error message after just downloading the newest version.  Here's my info ...

Media Center Registered 9.1.305 -- C:\Program Files\J River\Media Jukebox\

Microsoft Windows 98 SE
Intel Pentium III 599 MHz MMX / Memory: Total - 130 MB, Free - 47 MB
Resource Info: System - 74 %, GDI - 85 %, User - 74 %

Internet Explorer: 6.0.2800.1106 / ComCtl32.dll: 5.81 / Shlwapi.dll: 6.00.2800.1276 / Shell32.dll: 4.72.3812.600 / wnaspi32.dll: 2, 0, 0, 0 , ASPI for WIN32 DLL, Copyright © Adaptec 1995 / Aspi32.sys: N/A

Ripping /   Drive D:   Copy mode:Normal   CD Type:Auto   Read speed:Max
  Drive E:   Copy mode:Normal   CD Type:Auto   Read speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: No /  Calc replay gain: No /  Copy volume: 32767
  Eject after ripping: No /  Play sound after ripping: No  

Burning /  Drive E: SONY     CD-RW  CRX140E     Addr: 0:1:0  Speed:8  MaxSpeed:8  BurnProof:No
  Test mode: No /  Eject after writing: No /  Direct decoding: No /  Write CD-Text: No
  Use playback settings: No /  Normalization: None

[KingSparta]

I did test this today on 9.1.306 with windows Xp and had no problems

it just told me there was no updates.

[rickscogland]

I did test this today on 9.1.306 with windows Xp and had no problems.  It just told me there was no updates.

XP may work, but the orginal poster and I were not using XP.  When I check for updates on a computer with XP it works fine, but on the computer for which I pasted the infomation, I really do still get the "Failed to read Version Info File" error message.  I guess choice "A" would be to never get another update again, but I'd rather do choice "B" which would somehow reinstalling it (assuming that the reinstall would be fixed so the problem doesn't happen again).  What is suggested?

[RFB]

I just manually upgraded to 9.1.308 and it still does the same thing.  It looks like we're going to have to manually update the program for the time being.

Does anybody have an idea why this is occuring?  


System Info:

Media Center Registered 9.1.308 -- C:\Program Files\J River\Media Center\

Microsoft Windows Me
Intel Pentium III 630 MHz MMX / Memory: Total - 260 MB, Free - 96 MB
Resource Info: System - 54 %, GDI - 68 %, User - 54 %

Internet Explorer: 6.0.2800.1106 / ComCtl32.dll: 5.81 / Shlwapi.dll: 6.00.2800.1276 / Shell32.dll: 5.50.4134.100 / wnaspi32.dll: 4.71 (0002) , ASPI for Win32 (95/NT) DLL, Copyright © 1989-2002 Adaptec, Inc. / Aspi32.sys: N/A

Ripping /   Drive D:   Copy mode:Normal   CD Type:Auto   Read speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: No /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: No /  Play sound after ripping: No  

Burning /  Drive D: CDWRITER IDE5224            Addr: 0:0:0  Speed:52  MaxSpeed:52  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: No
  Use playback settings: No /  Normalization: None

[bderek]

I too am getting a "failed to read version info file" on trying to do an update to a registered mediacenter install.  Now on version 9.1.309.  I know that is the latest but the package installer should not fail.

O/S windows 98se
cpu: amd athlon 1.0
dvd: pioneer 104
 

[KingSparta]

looks like all the problems are with windows ME and 98, 98se

[RFB]

This may or may not be related, but I just remembered that after the last couple of manual installs of new program versions, the license agreement (which you have to click AGREE on to proceed) window was BLANK.
You could still click AGREE, but the agreement just wasn't there.

Just thought I'd share that additional bit of information.

Thanks.

[IanH]

Sounds like it's a problem with 98SE as well.  I have the blank agreement and I get the "failed to update message"

Media Center Registered 9.1.309 -- E:\Media Center\

Microsoft Windows 98 SE
Intel Pentium III 697 MHz MMX / Memory: Total - 523 MB, Free - 329 MB
Resource Info: System - 35 %, GDI - 68 %, User - 35 %

Internet Explorer: 6.0.2800.1106 / ComCtl32.dll: 5.81 / Shlwapi.dll: 6.00.2800.1226 / Shell32.dll: 4.72.3812.600 / wnaspi32.dll: 4.71 (0001) , ASPI for Win32 (95/NT) DLL, Copyright © 1989-2002 Adaptec, Inc. / Aspi32.sys: N/A

Ripping /   Drive J:   Copy mode:Normal   CD Type:Auto   Read speed:Max
  Drive K:   Copy mode:Normal   CD Type:Auto   Read speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: Yes /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: No /  Play sound after ripping: No  

Burning /  Drive K: SONY     CD-RW  CRX100E     Addr: 0:1:0  Speed:4  MaxSpeed:4  BurnProof:No
  Test mode: No /  Eject after writing: Yes /  Direct decoding: No /  Write CD-Text: Yes
  Use playback settings: No /  Normalization: None