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[freshmanjs]

Hi,

I am having a problem ripping cd's with Media Center version 10, build 149.  

When I try to rip a cd, the first song completes successfully.  Then, on some of the subsequent songs, I get an immediate "Failed" in the status before it even begins to rip the song.  It moves on to the next one right away.  On most cd's, approximately 3-4 tracks give the "Failed" message.

I have tried ripping the same cd's in iTunes, and have had no problems.  

Any ideas what could be happening here?

thanks!!
Freshman

[freshmanjs]

An update -- when ripping in secure mode I get the same problem.  The message in the log says:

hard error unable to finish reading track.

Any help would be greatly appreciated!!

[JohnT]

Please post your system info (from MC's help menu).

[freshmanjs]

John,

Thanks for the response...here is the system info


Media Center Registered 10.0.149 -- C:\Program Files\J River\Media Center\

Microsoft Windows XP 5.1 Service Pack 1 (Build 2600)
Intel Pentium 4 2984 MHz MMX / Memory: Total - 1047 MB, Free - 806 MB

Internet Explorer: 6.0.2800.1106 / ComCtl32.dll: 5.82 (xpsp1.020828-1920) / Shlwapi.dll: 6.00.2800.1400 / Shell32.dll: 6.00.2800.1348 (xpsp2.040109-1800) / wnaspi32.dll: 4.60 (1021) , ASPI for Win32 (95/NT) DLL, Copyright © 1989-1999 Adaptec, Inc. / Aspi32.sys: 4.60 (1021)

Ripping /   Drive F: LITE-ON DVDRW SOHW-812S   Mode:ModeSecure  Type:Auto  Speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: Yes /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: No /  Play sound after ripping: Yes  Soundfile:   chord.wav

Burning /  Drive F: LITE-ON  DVDRW SOHW-812S    Addr: 1:1:0  Speed:40  MaxSpeed:40  BurnProof:Yes
  Test mode: No /  Eject after writing: No /  Direct decoding: Yes /  Write CD-Text: No
  Use playback settings: No /  Normalization: None

[JohnT]

Verify that DMA is enabled for this drive. Here is a link with help about DMA (see the section headed "To enable DMA mode using the Device Manager"):

http://www.microsoft.com/whdc/device/storage/IDE-DMA.mspx

Please let me know the results.

Thanks,
John T.

[freshmanjs]

John,

I have already checked into this.  It is in DMA mode -- UDMA-2.

Thanks

[freshmanjs]

bump -- still having this problem.  Interestingly, for the tracks that fail, the secure ripping log says the track completed ok.  However in the list view, the status showed failed, and there is no file on the disk.

Please help -- I need to rip a few hundred cds.

Thanks

[freshmanjs]

bump

[JohnT]

Sorry about the delay on this. I can't reproduce the problem on any drive I have here, so I've ordered the LITE-ON DVDRW SOHW-812S drive. I should have more info after I receive the drive and see if I can reproduce the ripping problems.

Thanks.
John T.
JRiver, Inc.

[freshmanjs]

John,

Thanks -- I think I can explain what I'm seeing a little bit better now.  There seem to be 2 distinct  manifestations of this problem.  

1) About half the time when I rip a cd, the last track does not rip.  In this case, I get a message in the secure rip log saying track did not complete.  Hard Errors, unable to complete reading the track.   In this case, a .ape file is created in my library, but it is not playable and very small.  This case only happens for the last track on the cd.

2) On about 2 tracks per cd, the ripping status changes to "Failed" immediately, before it even starts ripping the track and just moves on to the next track.  Interestingly, in this case, the secure log shows that the track completed ok 100% even though it did not.  In this case, no .ape file is created in my library.  This case happens for random tracks anywhere on the cd.

I do not have these problems if I rip through iTunes.  

If you would like to use windows remote desktop to access my machine, I can arrange that for you.  Please let me know.

Thanks!
Jared

[JohnT]

Thanks for the detailed info Jared. I'll let you know if I want to try the remote desktop thing. Hopefully I can reproduce the problem using the same device and fix it quickly.

[freshmanjs]

Hi John,

Any update on this?  

Thanks,
Jared