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[eszlinger]

I just tried to change my e-mail address through the registration page at https://rover.jriver.com/cgi-bin/restore.cgi.

After I made the address change, the next page returned a message stating, "We notice that you have just used a restore for Media Center 11.
This product has a limit of 10 restores per year, and you now have 8 restores remaining."

My intention was to merely change my password not to restore my currently licensed MC again. I had ran a restore just minustes prior to this attempt to change my address, I did not need another one

Does anybody know how, or if, I can get credited for the this error?

Thank you,
Rob Eszlinger

[JustinChase]

I would guess that the 8 restores you have left will be enough.  I had that happen to me a while back too, and got a bit freaked out, then realized that I have no real reason to need a restore again for the forseeable future, so I just forgot about it.

I'm sure if you have a need for more than the 8 restores this year, J River can accomodate you.

[John Gateley]

I checked the e-mail change page, it doesn't charge a restore, Something else must have happend. In any case, as Justin said, if you run out of restores, post back here...

j