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[Galley]

MC has failed to import 42 of my files.  One artist it chokes on is Canadian rock band, Frozen Ghost.  As you can see below, the o's in their name have "macrons" in them. 

21292531: Import: ImportNewFiles:     Failed to analyze / add
21292531: Import: ImportNewFiles: Adding: M:\Audio\Frōzen Ghōst\'Nice Place To Visit'.._\02 Pauper In Paradise.m4a

[Alex B]

MC hates spooky things.


Seriously, more information is needed. For example:

Did you try another filename? What is the complete filename path? Does this happen only with m4a files? Are some other m4a files fine? What is the encoding format -  AAC or ALAC? What program and settings you used for encoding? Did you tag the files with a separate program? What program? Have you installed iTunes or QuickTime? Have you enabled DirectShow playback in MC Options > Playback > DirectShow playback settings? Have you installed DirectShow filters & splitter for mp4/m4a/aac? Are the files located on a network drive? If yes, what is the operating system of the network server or is it a Linux & Samba based NAS device? Could you post your System Info from the MC Help menu?

[Galley]

100% of my files are AAC.  95% of them were encoded with iTunes; the others with RealPlayer 10.5.  RP choked on the same Frozen Ghost files as well. I use Tag&Rename and iTunes for tagging.  The files are stored on an external non-networked drive.  My output mode is DirectSound.
Here is the results of my most recent file import:
http://www.galleytech.com/Galley/files/MC_failed_import.txt

Media Center Registered 11.1.154 -- C:\Program Files\J River\Media Center 11\

Microsoft Windows XP 5.1 Service Pack 2 (Build 2600)
AMD Unknown 1380 MHz MMX / Memory: Total - 1048 MB, Free - 335 MB

Internet Explorer: 6.0.2900.2180 / ComCtl32.dll: 5.82.2900 / Shlwapi.dll: 6.0.2900 / Shell32.dll: 6.0.2900 / wnaspi32.dll: N/A
Ripping /   Drive D:   Mode:Normal  Type:Auto  Speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: Yes /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: Yes /  Play sound after ripping: Yes  Soundfile:   chord.wav

Burning /  Drive D: _NEC     DVD_RW ND-3540A    Addr: 0:2:0  Speed:48  MaxSpeed:48  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: No /  Write CD-Text: Yes
  Use playback settings: No /

[Alex B]

I tried this import with the DirectShow playback enabled (It is a different thing than MC's Direct Sound output mode):

0008515: General: CMainFrame::OnFileCommand: Start
0008515: General: CPostString::GetAll: Start
0008531: General: CPostString::GetAll: Found message: type 49578, WParam a00048, LParam c3d4396, string </Import Z:\Audio\Frōzen Ghōst\'Nice Place To Visit'.._\10 Suspended Humanation.m4a|>
0008531: General: CPostString::GetAll: Finish (16 ms)
0008531: General: CMainFrame::OnFileCommand: Received command: /Import Z:\Audio\Frōzen Ghōst\'Nice Place To Visit'.._\10 Suspended Humanation.m4a|
0008531: General: CMainFrame::OnFileCommand: Command: /Import Z:\Audio\Frōzen Ghōst\'Nice Place To Visit'.._\10 Suspended Humanation.m4a|
0008531: General: CMCPlayerApp::ExecuteCommandLine: Start
0008531: General: CMCPlayerApp::ExecuteCommandLine: Command Line: /Import Z:\Audio\Frōzen Ghōst\'Nice Place To Visit'.._\10 Suspended Humanation.m4a|
0008609: Import: Process: Starting import (JRiver Media Center 11.1.154 (registered))
0008656: Import: GetSearchFolderList: Start
0008734: Import: GetSearchFolderList: Include: Z:\Audio\Frōzen Ghōst\'Nice Place To Visit'.._\10 Suspended Humanation.m4a
0008734: Import: GetSearchFolderList: Exclude: C:\XYZ\_tn\{B821F83E-518F-439D-A8EA-F1967B301646}\
0008734: Import: GetSearchFolderList: Finish (78 ms)
0008734: Import: GetNewFiles: Start
0008750: Import: AddFile: Found: Z:\Audio\Frōzen Ghōst\'Nice Place To Visit'.._\10 Suspended Humanation.m4a
0008750: Import: GetNewFiles: Finish (16 ms)
0008750: Import: ImportNewFiles: Start
0008750: Import: ImportNewFiles: Adding: Z:\Audio\Frōzen Ghōst\'Nice Place To Visit'.._\10 Suspended Humanation.m4a
0009187: Import: ImportNewFiles:     New File: Z:\Audio\Frōzen Ghōst\'Nice Place To Visit'.._\10 Suspended Humanation.m4a
0009187: Import: ImportNewFiles: Finish (437 ms)
0009187: Import: Process: Finish (594 ms)
0017859: General: CMCPlayerApp::ExecuteCommandLine: Finish (9328 ms)
0017859: General: CMainFrame::OnFileCommand: Finish (9344 ms)
0017984: General: CPodcastMain::Update: Start
0017984: General: CPodcastMain::Update: Finish (0 ms)

MC imported the file just fine.


This import was without the DirectShow playback. I changed the file extension to mp4 and unticked the DirectShow option to make MC use QT instead of DirectShow:

0012734: General: CPodcastMain::Update: Start
0012734: General: CPodcastMain::Update: Finish (0 ms)
0024562: General: CMainFrame::OnFileCommand: Start
0024562: General: CPostString::GetAll: Start
0024562: General: CPostString::GetAll: Found message: type 49578, WParam a00048, LParam c5dd249, string </Import Y:\Frōzen Ghōst\'Nice Place To Visit'.._\10 Suspended Humanation.mp4|>
0024562: General: CPostString::GetAll: Finish (0 ms)
0024562: General: CMainFrame::OnFileCommand: Received command: /Import Y:\Frōzen Ghōst\'Nice Place To Visit'.._\10 Suspended Humanation.mp4|
0024562: General: CMainFrame::OnFileCommand: Command: /Import Y:\Frōzen Ghōst\'Nice Place To Visit'.._\10 Suspended Humanation.mp4|
0024562: General: CMCPlayerApp::ExecuteCommandLine: Start
0024562: General: CMCPlayerApp::ExecuteCommandLine: Command Line: /Import Y:\Frōzen Ghōst\'Nice Place To Visit'.._\10 Suspended Humanation.mp4|
0024578: Import: Process: Starting import (JRiver Media Center 11.1.154 (registered))
0024609: Import: GetSearchFolderList: Start
0024781: Import: GetSearchFolderList: Include: Y:\Frōzen Ghōst\'Nice Place To Visit'.._\10 Suspended Humanation.mp4
0024781: Import: GetSearchFolderList: Exclude: C:\XYZ\_tn\{B821F83E-518F-439D-A8EA-F1967B301646}\
0024781: Import: GetSearchFolderList: Finish (172 ms)
0024781: Import: GetNewFiles: Start
0024781: Import: AddFile: Found: Y:\Frōzen Ghōst\'Nice Place To Visit'.._\10 Suspended Humanation.mp4
0024781: Import: GetNewFiles: Finish (0 ms)
0024781: Import: ImportNewFiles: Start
0024781: Import: ImportNewFiles: Adding: Y:\Frōzen Ghōst\'Nice Place To Visit'.._\10 Suspended Humanation.mp4
0024781: Import: JRAnalyzer::SetParseIntoPlaylists: Start
0024781: Import: JRAnalyzer::SetParseIntoPlaylists: Finish (0 ms)
0024781: Import: JRAnalyzer::SetAcceptDataFiles: Start
0024781: Import: JRAnalyzer::SetAcceptDataFiles: Finish (0 ms)
0024781: Import: JRAnalyzer::SetCDAInfoMode: Start
0024781: Import: JRAnalyzer::SetCDAInfoMode: Finish (0 ms)
0024781: Import: JRAnalyzer::SetDisableTagReading: Start
0024781: Import: JRAnalyzer::SetDisableTagReading: Finish (0 ms)
0024781: Import: JRAnalyzer::Open: Start
0024781: Import: JRAnalyzer::RemoveAllFiles: Start
0024781: Import: JRAnalyzer::RemoveAllFiles: Finish (0 ms)
0024781: Import: JRAnalyzer::AddFile: Start
0024781: Import: JRAnalyzer::AddFileQT: Start
0024781: Import: JRAnalyzer::CreateFile: Start
0024781: Import: JRAnalyzer::CreateFile: Finish (0 ms)
0024781: Import: JRAnalyzer::AddFileQT: CreateFile succeeded
0024781: Import: JRAnalyzer::AddFileQT: Is local file
0025422: Import: JRAnalyzer::AddFileQT: QT initialized
0025422: Import: JRAnalyzer::AddFileQT: Movie opened: Y:\Frōzen Ghōst\'Nice Place To Visit'.._\10 Suspended Humanation.mp4, Duration 0, Bitrate 0
0025422: Import: JRAnalyzer::AddFileQT: Duration is 0. Failing
0025422: Import: JRAnalyzer::AddFileQT: Finish (641 ms)
0025422: Import: JRAnalyzer::AddFile: Finish (641 ms)
0025422: Import: JRAnalyzer::Open: Finish (641 ms)
0025422: Import: JRAnalyzer::GetFile: Start
0025422: Import: JRAnalyzer::GetFile: Finish (0 ms)
0025422: Import: JRAnalyzer::Open: Start
0025422: Import: JRAnalyzer::RemoveAllFiles: Start
0025422: Import: JRAnalyzer::RemoveAllFiles: Finish (0 ms)
0025422: Import: JRAnalyzer::AddFile: Start
0025422: Import: JRAnalyzer::AddFileData: Start
0025422: Import: JRAnalyzer::CreateFile: Start
0025422: Import: JRAnalyzer::CreateFile: Finish (0 ms)
0025422: Import: JRAnalyzer::AddFileData: Finish (0 ms)
0025422: Import: JRAnalyzer::AddFile: Finish (0 ms)
0025422: Import: JRAnalyzer::Open: Finish (0 ms)
0025422: Import: ImportNewFiles:     Failed to analyze / add
0025422: Import: ImportNewFiles: Finish (641 ms)
0025422: Import: Process: Finish (844 ms)
0030672: General: CMCPlayerApp::ExecuteCommandLine: Finish (6110 ms)
0030672: General: CMainFrame::OnFileCommand: Finish (6110 ms)

This time MC failed to import the file.


iTunes can import the file, but QuickTime Player has a problem with the folder path. It shows this: "Error -108: an unknown error occured". When I moved the file outside the folder path to the drive root also QT Player could understand and play the file.

I think the problem is related to the QuickTime filename (& path) limitations.

You may want check this thread out for information about DirectShow playback in MC:
http://yabb.jriver.com/interact/index.php?topic=30561.0

[Galley]

iTunes' filename path limitations has always bugged me, but why should I have to jump through hoops just to import AAC files that play back just fine?  ? 
I re-tagged all of the non-Frozen Ghost files in iTunes and now they have all been imported in MC.  It looks like I will have to drop the macrons on the o's if I expect to have Frozen Ghost in my MC library. 

[Alex B]

I think the alternative DirectShow playback system would help. It also makes possible to analyze the m4a/aac files and use Replay Gain and other DSP options on playback.