Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[jmlogan]

FYI, my install of MC 12 (12.0.157) crashes if I try to use G-Force 3.6 in Theater View.  The problem is consistent and repeatable, and happens anytime you exit Theater View with G-Force selected as the Display option.

I have uninstalled and reinstalled both G-Force 3.6 and MC 12, but the problem persists.

G-Force 3.5.7 seems to play nicely with MC 12, so I have reverted to that version for now.

BTW, MC 12 is a terrific product - keep up the good work...

Jim L.
05 Feb 2007

[glynor]

Yep.  I've confirmed this on a few machines, and reported it on the G-Force forum over here:
http://www.soundspectrum-forums.com/viewtopic.php?t=1577&start=15

You can work around the problem by turning off OpenGL acceleration in G-Force.  As long as you have a relatively recent CPU, this shouldn't really affect performance or quality (mine's actually somewhat improved on my nVidia cards as the "flickering" when entering and exiting fullscreen mode is gone).  You can do this by adding "nOGL=1" to the Global Preferences.txt file at: C:\Documents and Settings\<username>\Application Data\SoundSpectrum\G-Force

I haven't gotten around to submitting an official bug report via email, but if you want, that's really the best way to report problems to SoundSpectrum (they don't monitor the forums as closely as JRiver does).  If you want to do this, use this web form:

http://www.soundspectrum.com/support/contact.html

Then, please use this format:

Want to report a bug? Follow these instructions:

(1) Check to see if the bug report you want to post has already been reported in this forum.
(2) Copy and paste the content below into a new bug report posting. If you don't include all the below information, it will be very hard for us to make any progress in fixing the issue!

If you are experiencing a Windows crash, then please submit a crash report:
http://forums.soundspectrum.com/viewtopic.php?t=599


Please "copy and paste" the below into your bug report:

Subject:
Bug Report - brief description of problem

Your System Information
Version of your OS: ________
Version of G-Force ________
Version of your media player: ________
Graphics hardware info: ______
CPU info: _______
Other info: ________

Detailed Description of Bug
________
________
________

Description of How to Replicate Bug
________
________
________

[jmlogan]

Thanks for the help, Glynor!

Using "nOGL=1" definitely gets around the issue.  I submitted a bug report to Soundspectrum using the template you provided.

BTW, I think the new SoftSkies visualizer may have the same problem, so I put the "nOGL=1" setting in its preferences file as well.

Thanks again.

Jim L.
05 Feb 2007

[glynor]

No problem!