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[mata7]

hi am having problem with the last version of MCenter, the mouse vertical scrolling not work, I have to scrolling down with the keyboard which is really annoying for me, mean time the scrolling work with everything except MCenter, my mouse is the Microsoft wireless laser mouse 6000, I use Windows Vista Ultimate with the last mouse drivers from Microsoft

I test ITunes, WMP, Winamp the scrolling work with all this application

Thanks in advance

[Matt]

If you're describing using the mouse wheel, we can't reproduce this on our Vista machines.  Middle click scrolling also works on Vista for us.

As a test, try disabling the Intellipoint software -- sometimes it mangles standard commands.

[eba]

The IntelliPoint 6 software (or a combination of IntelliPoint and Vista) does stop the mouse wheel scrolling from working in several programs, and you have to completely uninstall it, not just stop it from running, to get it to work again.

[eba]

On the subject of IntelliSoftware, I've also uninstalled IntelliType 6 because it was stopping my media buttons from working when MC is minimized.

On the subject of Vista, I also can't scroll when selecting multiple files with the mouse (i.e. selecting files at the top and dragging the mouse down to select multiple files past the first 'page').

[mata7]

But it work with all my application, so I have to uninstalled to be able to use with MC, that don’t sound right to me

[Matt]

You could try reporting it to Microsoft.  We catch standard mouse wheel messages. (and it works fine without Intellipoint installed)

[mata7]

ok I format my comp and did a fresh install, this time I dint install mouse drivers and mouse scrolling still not work, so now what I do, need to contact Microsoft or now you can look into this mouse problem?

[mata7]

So it looks to me like I won’t get any help from MC Team on this right?

[mata7]

so this is the way you guys trade me after I did you the favor of expend my money on MCenter, you know how many media player software are selling over the net, and I decide to buy your product and help you stay on business and you pay me back like that ignored me and my problem

well I have my mcenter useless to me cause without this function I cant use it and you guys don’t care about that cool, no problem I will move on and I will buy a different product that work the way should work and never look back

[JimH]

I'm sorry it isn't working for you, but we believe we're handling the mouse correctly.  Matt gave you his thoughts above.  There isn't anything else we can do.

Try another mouse?