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[Marc]

Ever since build .318, I've been regularly getting the following error, followed by program abort:

     The instruction at "0x1004583d" referenced memory at "0x01a9a508". The memory could not be "read".

I thought the upgrade to build .329 would clear things up, but the problem persists.  Specifically, I only see the error when a podcast is downloading and encounters some sort of problem (i.e.  download stops).  Any thoughts?

My sysinfo is as follows:


Media Center Registered 12.0.329 -- C:\Program Files\J River\Media Center 12\

Microsoft Windows XP  Workstation 5.1 Service Pack 2 (Build 2600)
AMD Unknown 1998 MHz MMX / Memory: Total - 2096 MB, Free - 1446 MB

Internet Explorer: 7.0.5730.11 / ComCtl32.dll: 5.82.2900 / Shlwapi.dll: 6.0.2900 / Shell32.dll: 6.0.2900 / wnaspi32.dll: N/A
Ripping /   Drive E: TSSTcorpCD/DVDW SH-W162C  Mode:ModeSecure  Type:Auto  Speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: No /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  Drive E: TSSTcorp CD/DVDW SH-W162C   Addr: 0:0:0  Speed:4  MaxSpeed:4  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /

Portable Device Info
  Removed devices:

Device info dump for 'Apple iPod Classic (F:)':

WMDMName: MARC'S IPOD (F:)
DeviceUID: $$?$storage#removablemedia#a&10f13e14&0&rm#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}$0
CanonicalName: \\?\storage#removablemedia#a&10f13e14&0&rm#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}$0
VendorName: ; VendorID: 1452
ProductID: 4705; FirmwareVersion: 1.62
WMDMSerialNumber: NULL
DeviceType: 3; DeviceID: 8K737WVCYMX; DeviceName: Apple iPod; UnsupportedDevice: 0
IsDrive: 1; DriveLetter: F:; DrivePath: ; MainDriveLetter: F:
IsJanusCapable: ; IsIpod: 1
SupportsAlbumArt: 1; AlbumArtEnabled: 1; CoverArtTagRule: ; SaveCoverArtToFolderJPG:
SupportsFolders: -1; PlaylistFormat: 0; EjectMode: ; AlwaysPumpCOMMessages: 0
SupportedFileTypes: mp3;wav;mp4;aa;m4a;m4b;m4p;aiff;aif;bmp;jpg;jpeg;gif;tif;tiff;png;sgi;psd;mov;m4v
ContextMenus: Delete

MemoryTypes: Internal Memory

InstallURL:
ApplicationName: Media Center
ImageName: Apple iPod Classic (black)
RootBasePath:
AudioBasePath: Music\[Artist]\[Album]\
ImageBasePath: Images\
VideoBasePath: Video\
DataBasePath: Data\
PlaylistBasePath: ROOT\
DatabaseBasePath:
AudibleBasePath: Audible\
MatchKeyExpression: If(IsEqual([Media Type], Image), [Name]
[File Size, 0]
, [Name]
Clean([Artist], 1)
[Album]
[Genre]
FormatNumber([Track #, 0])
[Media Type]
)
ChangeKeyExpression: If(IsEqual([Media Type], Image),,[Rating]
[Composer]
[Date Modified]
)


Interface Plugins:
  last.fm (Active)
  Library Server (Active/Enabled)
  TiVo Server (Active/Enabled)
  UPnP Server (Active/Enabled)


Marc

[Marc]

It happened again.  Media Center ran perfectly all night and, despite re-syncing my full iPod library while converting and serving various music files to my TiVo, remained stable.  Just now, when trying to download a podcast, Media Center crashed.  Here's the error message:

    The instruction at "0x1004583d" referenced memory at "0x01608190". The memory could not be "read".

Help!

[JimH]

Turn on logging (under MC Help menu) and post the last lines after a crash.  Look for the word crash in the log.

[JimH]

Is iTunes converting the files to a lower bitrate?

[Marc]

Here's the crash log obtained from the latest crash:


0027563: 2708: General: CJRReportCtrl::OnPaint: Start
0027563: 2708: General: CJRReportCtrl::OnPaint: Finish (0 ms)
0027563: 2708: General: CMJFileListCtrl::OnPaint: Finish (16 ms)
0027703: 2708: General: CMJFileListCtrl::OnPaint: Start
0027703: 2708: General: CMJFileListCtrl::OnPaint: Updating view port
0027703: 2708: General: CJRReportCtrl::OnPaint: Start
0027719: 2708: General: CJRReportCtrl::OnPaint: Finish (16 ms)
0027719: 2708: General: CMJFileListCtrl::OnPaint: Finish (16 ms)
0027891: 2708: General: TopLevelExceptionFilter: Unhandled exception -- program crashing
0029859: 2428: SDK: CMJFilesAutomation::OnFinalRelease: All objects released
0029859: 2428: SDK: CMJFilesAutomation::~CMJFilesAutomation: Global Count: 0
0029859: 2428: Handheld: CHHPluginThread::Thread Message Processing: Finish (16906 ms)


BTW, I've de-installed iTunes, so the odds of it converting files to a lower bitrate are slim.  Let me know if you need more information.

Marc

[Marc]

Still happening:


0071172: 1888: General: CMJFileListCtrl::OnPaint: Start
0071172: 1888: General: CMJFileListCtrl::OnPaint: Updating view port
0071187: 1888: General: CJRReportCtrl::OnPaint: Start
0071187: 1888: General: CJRReportCtrl::OnPaint: Finish (0 ms)
0071187: 1888: General: CMJFileListCtrl::OnPaint: Finish (15 ms)
0071469: 1888: General: CMJFileListCtrl::OnPaint: Start
0071469: 1888: General: CMJFileListCtrl::OnPaint: Updating view port
0071469: 1888: General: CJRReportCtrl::OnPaint: Start
0071469: 1888: General: CJRReportCtrl::OnPaint: Finish (0 ms)
0071469: 1888: General: CMJFileListCtrl::OnPaint: Finish (0 ms)
0071531: 1888: General: CMJFileListCtrl::OnPaint: Start
0071531: 1888: General: CMJFileListCtrl::OnPaint: Updating view port
0071531: 1888: General: CJRReportCtrl::OnPaint: Start
0071547: 1888: General: CJRReportCtrl::OnPaint: Finish (16 ms)
0071547: 1888: General: CMJFileListCtrl::OnPaint: Finish (16 ms)
0071969: 1888: General: TopLevelExceptionFilter: Unhandled exception -- program crashing


Media Center Registered 12.0.332 -- C:\Program Files\J River\Media Center 12\

Microsoft Windows XP  Workstation 5.1 Service Pack 2 (Build 2600)
AMD Unknown 2008 MHz MMX / Memory: Total - 2096 MB, Free - 1278 MB

Internet Explorer: 7.0.5730.11 / ComCtl32.dll: 5.82.2900 / Shlwapi.dll: 6.0.2900 / Shell32.dll: 6.0.2900 / wnaspi32.dll: N/A
Ripping /   Drive E: TSSTcorpCD/DVDW SH-W162C  Mode:ModeSecure  Type:Auto  Speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: No /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  Drive E: TSSTcorp CD/DVDW SH-W162C   Addr: 0:0:0  Speed:4  MaxSpeed:4  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /

Portable Device Info
  Removed devices:

Device info dump for 'Apple iPod Classic (F:)':

WMDMName: MARC'S IPOD (F:)
DeviceUID: $$?$storage#removablemedia#a&10f13e14&0&rm#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}$0
CanonicalName: \\?\storage#removablemedia#a&10f13e14&0&rm#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}$0
VendorName: ; VendorID: 1452
ProductID: 4705; FirmwareVersion: 1.62
WMDMSerialNumber: NULL
DeviceType: 3; DeviceID: 8K737WVCYMX; DeviceName: Apple iPod; UnsupportedDevice: 0
IsDrive: 1; DriveLetter: F:; DrivePath: ; MainDriveLetter: F:
IsJanusCapable: ; IsIpod: 1
SupportsAlbumArt: 1; AlbumArtEnabled: 1; CoverArtTagRule: ; SaveCoverArtToFolderJPG:
SupportsFolders: -1; PlaylistFormat: 0; EjectMode: ; AlwaysPumpCOMMessages: 0
SupportedFileTypes: mp3;wav;mp4;aa;m4a;m4b;m4p;aiff;aif;bmp;jpg;jpeg;gif;tif;tiff;png;sgi;psd;mov;m4v
ContextMenus: Delete

MemoryTypes: Internal Memory

InstallURL:
ApplicationName: Media Center
ImageName: Apple iPod Classic (black)
RootBasePath:
AudioBasePath: Music\[Artist]\[Album]\
ImageBasePath: Images\
VideoBasePath: Video\
DataBasePath: Data\
PlaylistBasePath: ROOT\
DatabaseBasePath:
AudibleBasePath: Audible\
MatchKeyExpression: If(IsEqual([Media Type], Image), [Name]
[File Size, 0]
, [Name]
Clean([Artist], 1)
[Album]
[Genre]
FormatNumber([track #, 0])
[Media Type]
)
ChangeKeyExpression: If(IsEqual([Media Type], Image),,[Rating]
[Composer]
[Date Modified]
)


Interface Plugins:
  last.fm (Active)
  Library Server (Active/Enabled)
  TiVo Server (Active/Enabled)
  UPnP Server (Active/Enabled)

[Marc]

Help!  It's still happening - although I find it happens less when I only try to download one podcast (vs 2 or more) at a time:


0132875: 2028: General: CJRReportCtrl::OnPaint: Start
0132937: 2028: General: CJRReportCtrl::OnPaint: Finish (62 ms)
0132937: 2028: General: CMJFileListCtrl::OnPaint: Finish (78 ms)
0133015: 2028: General: CMJFileListCtrl::OnPaint: Start
0133015: 2028: General: CMJFileListCtrl::OnPaint: Updating view port
0133015: 2028: General: CJRReportCtrl::OnPaint: Start
0133078: 2028: General: CJRReportCtrl::OnPaint: Finish (63 ms)
0133078: 2028: General: CMJFileListCtrl::OnPaint: Finish (63 ms)
0139265: 2028: General: TopLevelExceptionFilter: Unhandled exception -- program crashing


Media Center Registered 12.0.332 -- C:\Program Files\J River\Media Center 12\

Microsoft Windows XP  Workstation 5.1 Service Pack 2 (Build 2600)
AMD Unknown 2009 MHz MMX / Memory: Total - 2096 MB, Free - 1048 MB

Internet Explorer: 7.0.5730.11 / ComCtl32.dll: 5.82.2900 / Shlwapi.dll: 6.0.2900 / Shell32.dll: 6.0.2900 / wnaspi32.dll: N/A
Ripping /   Drive E: TSSTcorpCD/DVDW SH-W162C  Mode:ModeSecure  Type:Auto  Speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: No /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  Drive E: TSSTcorp CD/DVDW SH-W162C   Addr: 0:0:0  Speed:5  MaxSpeed:5  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /

Portable Device Info
  Removed devices:

Device info dump for 'Apple iPod Classic (F:)':

WMDMName: MARC'S IPOD (F:)
DeviceUID: $$?$storage#removablemedia#a&10f13e14&0&rm#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}$0
CanonicalName: \\?\storage#removablemedia#a&10f13e14&0&rm#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}$0
VendorName: ; VendorID: 1452
ProductID: 4705; FirmwareVersion: 1.62
WMDMSerialNumber: NULL
DeviceType: 3; DeviceID: 8K737WVCYMX; DeviceName: Apple iPod; UnsupportedDevice: 0
IsDrive: 1; DriveLetter: F:; DrivePath: ; MainDriveLetter: F:
IsJanusCapable: ; IsIpod: 1
SupportsAlbumArt: 1; AlbumArtEnabled: 1; CoverArtTagRule: ; SaveCoverArtToFolderJPG:
SupportsFolders: -1; PlaylistFormat: 0; EjectMode: ; AlwaysPumpCOMMessages: 0
SupportedFileTypes: mp3;wav;mp4;aa;m4a;m4b;m4p;aiff;aif;bmp;jpg;jpeg;gif;tif;tiff;png;sgi;psd;mov;m4v
ContextMenus: Delete

MemoryTypes: Internal Memory

InstallURL:
ApplicationName: Media Center
ImageName: Apple iPod Classic (black)
RootBasePath:
AudioBasePath: Music\[Artist]\[Album]\
ImageBasePath: Images\
VideoBasePath: Video\
DataBasePath: Data\
PlaylistBasePath: ROOT\
DatabaseBasePath:
AudibleBasePath: Audible\
MatchKeyExpression: If(IsEqual([Media Type], Image), [Name]
[File Size, 0]
, [Name]
Clean([Artist], 1)
[Album]
[Genre]
FormatNumber([track #, 0])
[Media Type]
)
ChangeKeyExpression: If(IsEqual([Media Type], Image),,[Rating]
[Composer]
[Date Modified]
)


Interface Plugins:
  last.fm (Active)
  Library Server (Active/Enabled)
  TiVo Server (Active/Enabled)
  UPnP Server (Active/Enabled)

[SwellGuy]

What podcast feed is it happening with?

[Marc]

Three separate podcasts:

1).  Dennis Miller's radio podcast (http://www.910knew.com/podcast/miller.xml)

2).  Bill Handel's radio podcast (http://www.kfi640.com/podcast/BillHandel.xml)

3).  KEXP Music That Matters podcast (http://www.kexp.org/podcast.xml)

When I try to download more than one stream at once, I experience random crashes.  If I limit my downloads to one stream at a time, I can't reproduce the crash.

Marc

[SwellGuy]

We can't reproduce it - is it still happening in build 338?

[Marc]

Yep (click on the image to see what I'm talking about).  And, in the .338 bugs thread, another user is reporting a similar event.  What info. can I give you to help find this one?


Media Center Registered 12.0.338 -- C:\Program Files\J River\Media Center 12\

Microsoft Windows XP  Workstation 5.1 Service Pack 2 (Build 2600)
AMD Unknown 2008 MHz MMX / Memory: Total - 2096 MB, Free - 1278 MB

Internet Explorer: 7.0.5730.11 / ComCtl32.dll: 5.82.2900 / Shlwapi.dll: 6.0.2900 / Shell32.dll: 6.0.2900 / wnaspi32.dll: N/A
Ripping /   Drive E: TSSTcorpCD/DVDW SH-W162C  Mode:ModeSecure  Type:Auto  Speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: No /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  Drive E: TSSTcorp CD/DVDW SH-W162C   Addr: 0:0:0  Speed:4  MaxSpeed:4  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /

Portable Device Info
  Removed devices:


Interface Plugins:
  last.fm (Active)
  Library Server (Active/Enabled)
  TiVo Server (Active/Enabled)
  UPnP Server (Active/Enabled)

[SwellGuy]

Can you send me a log file of the crash (rick at jriver dot com).

[SwellGuy]

If you disable logging does it still crash?

[Marc]

95% of the time, I'm running Media Center with logging off.  I only enable it when I experience a crash, restart Media Center, and re-try my previous actions in an attempt to recreate the crash.  Frequently, I can replicate the event (posted above).  I'll turn logging on and try to force another crash, then send you the results.

Thanks for your time,

Marc