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Author Topic: License question  (Read 1673 times)

InflatableMouse

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License question
« on: April 20, 2007, 01:00:15 pm »
I'm having some trouble restoring my license. I somehow lost all my mail (don't ask) so I follow the procedure to have the registration code sent to me.

Problem is it sends the MC11 codes, not the MC12. I can't remember if I used another email address for MC12 (I tried my other account) but I don't receive the MC12 codes.

If they are registered on different email accounts I'd love to know which account and change it/have it changed to my main email account ibijker at gmail dot com.

Thank you.
Ingemar.
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John Gateley

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Re: License question
« Reply #1 on: April 20, 2007, 01:06:05 pm »
It already is registered to your main gmail account, not the inflatablemouse account.

j
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InflatableMouse

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Re: License question
« Reply #2 on: April 20, 2007, 01:07:29 pm »
Thx for the quick response John.

That's what I thought because I upgraded MC11 to 12.

So why do I get the MC11 codes and not the MC12?
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InflatableMouse

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Re: License question
« Reply #3 on: April 20, 2007, 01:16:34 pm »
Ah I see ... The MC11 codes are on inflatable account.

The last time I was impatient as well and posted this question, the MC12 just take much longer to arrive while the MC11 arrive almost instantly.

I *think* I can remember it this time.
* InflatableMouse wonders why that is though ...  ?
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John Gateley

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Re: License question
« Reply #4 on: April 20, 2007, 01:26:48 pm »
I just did two e-mails, one for each account. They both took about 3 seconds to process. I'm not sure why you are seeing a difference, but I can't think of any reason why the two would have different times...

I'd suggest changing your MC11 codes to the MC12 e-mail (or vice versa), you can do this via the restore page.

j
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InflatableMouse

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Re: License question
« Reply #5 on: April 20, 2007, 01:43:58 pm »
I guess after working with keyboards for about 20 years I still can't type.  :-[

I tried again and it works fine. Not 3 seconds but quick enough.

Sorry ... ;)
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amoline

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Re: License question
« Reply #6 on: October 15, 2007, 02:06:02 pm »
I have a new computer with windows vista, but I lost my MC license. What can I do to have the MC again.
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JimH

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Re: License question
« Reply #7 on: October 15, 2007, 02:24:33 pm »
Check the Purchase section on the home page for details, but you can have the system e-mail you your Registration Code, install a copy of MC12 and do a Restore.  Post here again if you have questions.
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