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[blingnit]

I just noticed that MJ 12 has been made free and installed it (version 12.0.24) post haste!  Some of my favorite features of MJ are its tagging and media organization.  At any rate, most of my collection is stored as flac and MJ refuses to play the files.  If I try to play the file either through the media pane or by clicking directly on the file, i receive the following error message: "Media Jukebox encountered errors while trying to play the last several files.  Please make sure that the path in your media library points to the right location.  Error details: Failed to open the file.  The file may be corrupt or missing."

The files play with no problem in winamp regardless of how they are accessed.  The files are indeed in the proper location.  Media jukebox seems to import the files without error and also reads the tags correctly.  I have completely removed and reinstalled MJ a couple of times thinking my COMODO firewall my have caused installation errors.

Any help is greatly appreciated and I am anxious to eliminate winamp from my system.

Thank you,

blingnit

[Alex B]

I don't have any problems with the FLAC format. MJ12 can import, play and encode FLAC files just fine.

I wonder what is different on your system. You could post a playback log to JRiver (the logging options are in the Help menu). Probably someone will give you a mail address for this.

[blingnit]

Alex, thanks for the reply.  I should have posted system information, it is located below.  I have logging enabled, should I just post the log to the thread?

Media Jukebox 12.0.24 -- D:\Program Files_Main\J River\Media Jukebox 12\

Microsoft Windows XP  Workstation 5.1 Service Pack 2 (Build 2600)
AMD Athlon 1389 MHz MMX / Memory: Total - 392 MB, Free - 66 MB

Internet Explorer: 7.0.5730.13 / ComCtl32.dll: 5.82.2900 / Shlwapi.dll: 6.0.2900 / Shell32.dll: 6.0.2900 / wnaspi32.dll: 4.71 (0001) , ASPI for Win32 (95/NT) DLL, Copyright ﾩ 1989-2002 Adaptec, Inc. / Aspi32.sys: 4.71 (0001)

Ripping /   Drive F:   Mode:Normal  Type:Auto  Speed:Max
  Drive I:   Mode:Normal  Type:Auto  Speed:Max
  Drive J:   Mode:Normal  Type:Auto  Speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: Yes /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  Drive F: PLEXTOR  DVDR   PX-716A     Addr: 1:0:0  Speed:62  MaxSpeed:62  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /

Portable Device Info
  Removed devices:

Interface Plugins:
  last.fm (Active)

[Alex B]

Alex, thanks for the reply.  I should have posted system information, it is located below.  I have logging enabled, should I just post the log to the thread?

You can do that. Clear the log, try to play a file and immediately after that copy the last 30 lines or so of the log and post here.

Code: [Select]

You may want to put the log text in a code box. (The thread would be easier to read.)After pasting the text select it and add the code tags around it with this button: .

[blingnit]

Alex B,

On a whim I decided to reinstall the flac input decoder that's available on sourceforge.  I did so about 10 minutes ago and for whatever reason, MJ12 now plays my flacs without problems.  I'm confused, but happy...

Thanks,

blingnit

[Alex B]

I am glad you found a solution that works.

However, it would have been very useful to know what was the problem.

Also, be aware that the plugin you installed is based on an older version of the FLAC source code. It doesn't support 24-bit FLAC files that are encoded with the current encoder version (v. 1.21), but unless you have such files that should not be a problem.

[blingnit]

Alex,

I agree that it is more satisfying to know what the problem actually is so I reverted back to the original installation.  I also prefer to archive my vinyl rips in 24bit so I want the proper flac decoder to work.  Here is the last portion of the log file:

\ActionWindowNavigation.png
0051314: 3628: Reader: CLocalReader::Close: Closing: D:\Program Files_Main\J River\Media Jukebox 12\Data\Default Art\ActionWindowNavigation.png
0051324: 3628: General: CMainUIWnd::Resize: Start
0051354: 3628: General: CMainUIWnd::Resize: Finish (30 ms)
0051374: 3628: Playback: CPlayerZone::Next: Start
0051374: 3628: Playback: CPlayerZone::Next: Checking for invalid position
0051374: 3628: Playback: CPlayerZone::Next: Attempting next chapter
0051384: 3628: Playback: CPlayerZone::Next: Checking for next disabled
0051384: 3628: Playback: CPlayerZone::Next: Checking for display / internal mismatch
0051384: 3628: Playback: CPlayerZone::Next: Checking can play next state
0051384: 3628: Playback: CPlayerZone::Next: Updating position, old=2
0051384: 3628: Playback: CPlayerZone::Next:   new=0
0051394: 3628: Playback: CPlayerZone::Next: Play
0051394: 3628: Playback: CPlayerZone::Play: Start
0051394: 3628: Playback: CPlayerZone::Play: Handling exclusive playback zones
0051394: 3628: Playback: CPlayerZone::Play: Getting actual playback track
0051394: 3628: Service: CServicesPlugins::AllowAction (single file): Start
0051404: 3628: Service: CServicesPlugins::AllowAction (multiple files): Start
0051404: 3628: SDK: CMJFilesAutomation::CMJFilesAutomation: Global Count: 1
0051404: 3628: Service: CAmazonServiceImpl::GetAllowAction: Start
0051404: 3628: Service: CAmazonServiceImpl::GetAllowAction: Finish (0 ms)
0051404: 3628: SDK: CMJFilesAutomation::OnFinalRelease: All objects released
0051404: 3628: SDK: CMJFilesAutomation::~CMJFilesAutomation: Global Count: 0
0051404: 3628: Service: CServicesPlugins::AllowAction (multiple files): Finish (0 ms)
0051414: 3628: Service: CServicesPlugins::AllowAction (single file): AllowAction(Action: Play Prepare) single file results: '1'
0051414: 3628: Service: CServicesPlugins::AllowAction (single file): Finish (20 ms)
0051414: 3628: Service: CServicesPlugins::AllowAction (single file): Start
0051414: 3628: Service: CServicesPlugins::AllowAction (multiple files): Start
0051414: 3628: SDK: CMJFilesAutomation::CMJFilesAutomation: Global Count: 1
0051414: 3628: Service: CAmazonServiceImpl::GetAllowAction: Start
0051424: 3628: Service: CAmazonServiceImpl::GetAllowAction: Finish (10 ms)
0051424: 3628: SDK: CMJFilesAutomation::OnFinalRelease: All objects released
0051424: 3628: SDK: CMJFilesAutomation::~CMJFilesAutomation: Global Count: 0
0051424: 3628: Service: CServicesPlugins::AllowAction (multiple files): Finish (10 ms)
0051424: 3628: Service: CServicesPlugins::AllowAction (single file): AllowAction(Action: Play) single file results: '1'
0051424: 3628: Service: CServicesPlugins::AllowAction (single file): Finish (10 ms)
0051434: 3628: Playback: CPlayerZone::Play: Processing play for 'E:\My Music\Classical\Dvorak\Slavonic Dances Nos. 1, 2, 3 (Shipway, Cantieri)\A. Dvorak - Slawischer Tanz Nr. 1, Furiant.flac'
0051434: 3628: Playback: CPlayerZone::Play: Updating internal track info
0051434: 3628: Playback: CPlayerZone::Play: Playing: <XMLFN version="1.0"><Item Name="Filename">E:\My Music\Classical\Dvorak\Slavonic Dances Nos. 1, 2, 3 (Shipway, Cantieri)\A. Dvorak - Slawischer Tanz Nr. 1, Furiant.flac</Item><Item Name="ReplayGainTrackAutoPreamp">0</Item><Item Name="FileType">flac</Item><Item Name="ReplayGainTrack">0</Item><Item Name="ReplayGainAlbumAutoPreamp">0</Item><Item Name="ReplayGainAlbum">0</Item><Item Name="MediaType">Audio</Item><Item Name="DatabaseKey">216</Item><Item Name="PlaylistIndex">0</Item></XMLFN> / flac
0051434: 3628: Playback: CPlaybackEngImpl::Play: Start
0051434: 3628: Reader: CLocalReader::OpenInternal: Opening: D:\Program Files_Main\J River\Media Jukebox 12\Data\Default Resources\FileAssociations.xml
0051444: 3628: Reader: CLocalReader::Close: Closing: D:\Program Files_Main\J River\Media Jukebox 12\Data\Default Resources\FileAssociations.xml
0051444: 3628: Playback: CPlaybackEngImpl::Play: Playing E:\My Music\Classical\Dvorak\Slavonic Dances Nos. 1, 2, 3 (Shipway, Cantieri)\A. Dvorak - Slawischer Tanz Nr. 1, Furiant.flac with type flac
0051444: 3628: Playback: CPlaybackEngImpl::StartPlayFile: Start
0051484: 3628: Reader: CLocalReader::Close: Closing: E:\My Music\Classical\Dvorak\Slavonic Dances Nos. 1, 2, 3 (Shipway, Cantieri)\A. Dvorak - Slawischer Tanz Nr. 3, Polka.flac
0051484: 3628: Reader: CLocalReader::Close: Closing: E:\My Music\Classical\Dvorak\Slavonic Dances Nos. 1, 2, 3 (Shipway, Cantieri)\A. Dvorak - Slawischer Tanz Nr. 3, Polka.flac
0051484: 3628: Playback: CWaveFeederHelper::GetForceDirectShow: Returning FALSE for file E:\My Music\Classical\Dvorak\Slavonic Dances Nos. 1, 2, 3 (Shipway, Cantieri)\A. Dvorak - Slawischer Tanz Nr. 1, Furiant.flac
0051494: 3628: Playback: CMJWaveFeeder::Play: Start
0051494: 3628: Playback: CMJWaveFeeder::Play: bRadio = 0, m_strFilename = E:\My Music\Classical\Dvorak\Slavonic Dances Nos. 1, 2, 3 (Shipway, Cantieri)\A. Dvorak - Slawischer Tanz Nr. 1, Furiant.flac, setting MJ_INPUT_SOURCE_INFO_CACHE_ALL_METADATA
0051505: 4012: Reader: CLocalReader::OpenInternal: Opening: E:\My Music\Classical\Dvorak\Slavonic Dances Nos. 1, 2, 3 (Shipway, Cantieri)\A. Dvorak - Slawischer Tanz Nr. 1, Furiant.flac
0051505: 4012: SDK: CMJCurPlaylistAutomation::CMJCurPlaylistAutomation: Global Count: 1
0051505: 3628: Playback: CMJWaveFeeder::Play: Finish (11 ms)
0051505: 3628: Playback: CPlaybackEngImpl::StartPlayFile: Play returned: 1
0051505: 3628: Playback: CPlaybackEngImpl::StartPlayFile: Finish (61 ms)
0051505: 3628: Playback: CPlaybackEngImpl::Play: StartPlayFile returned 1
0051515: 3628: Playback: CPlaybackEngImpl::Play: Finish (81 ms)
0051515: 3628: Playback: CPlayerZone::Play: Play succeeded
0051515: 3628: Playback: CPlayerZone::Play: Finish (121 ms)
0051515: 3628: Playback: CPlayerZone::Next: Applying database changes
0051515: 3628: Playback: CPlayerZone::Next: Finish (141 ms)
0051515: 4012: SDK: CMJCurPlaylistAutomation::OnFinalRelease: All objects released
0051515: 4012: SDK: CMJCurPlaylistAutomation::~CMJCurPlaylistAutomation: Global Count: 0
0051525: 3628: Playback: CPlayerZone::Stop: Start
0051525: 3628: Playback: CPlayerZone::Stop: Checking for not loaded playback engine
0051525: 3628: Playback: CPlayerZone::Stop: Firing stop to playback engine
0051525: 3628: Playback: CMJPlayerCore::Stop: Start
0051525: 3628: Playback: CMJPlayerCore::Stop: Pausing playback to stop sound
0051535: 3628: Playback: CMJPlayerCore::Stop: Stopping visualization data thread
0051575: 3628: Playback: CMJPlayerCore::Stop: Closing feeder thread
0051575: 3628: Reader: CLocalReader::Close: Closing: E:\My Music\Classical\Dvorak\Slavonic Dances Nos. 1, 2, 3 (Shipway, Cantieri)\A. Dvorak - Slawischer Tanz Nr. 1, Furiant.flac
0051575: 3628: Reader: CLocalReader::Close: Closing: E:\My Music\Classical\Dvorak\Slavonic Dances Nos. 1, 2, 3 (Shipway, Cantieri)\A. Dvorak - Slawischer Tanz Nr. 1, Furiant.flac
0051575: 3628: Playback: CMJPlayerCore::Stop: Closing main output bin
0051575: 3628: Playback: CMJPlayerCore::Stop: Closing rights object
0051575: 3628: Playback: CMJPlayerCore::Stop: Deleting output plugin
0051575: 3628: Playback: CMJPlayerCore::Stop: Updating play state
0051575: 3628: Playback: CMJPlayerCore::Stop: Finish (50 ms)
0051585: 3628: Playback: CPlayerZone::Stop: Processing internal previous / next
0051585: 3628: Playback: CPlayerZone::Stop: Clearing display info
0051585: 3628: Playback: CPlayerZone::Stop: Updating statistics
0051585: 3628: Playback: CPlayerZone::Stop: Updating playback state
0051585: 3628: Playback: CPlayerZone::Stop: Updating UI
0051585: 3628: Playback: CPlayerZone::Stop: Applying database changes
0051595: 3628: Playback: CPlayerZone::Stop: Finish (70 ms)
0051685: 3628: General: CMainUIWnd::Resize: Start
0051705: 3628: General: CMainUIWnd::Resize: Finish (20 ms)
0055650: 3628: Reader: CLocalReader::OpenInternal: Opening: D:\Program Files_Main\J River\Media Jukebox 12\MegaSkins\Noire\Menu_Back.bmp
0055670: 3628: Reader: CLocalReader::Close: Closing: D:\Program Files_Main\J River\Media Jukebox 12\MegaSkins\Noire\Menu_Back.bmp
0055670: 3628: Reader: CLocalReader::OpenInternal: Opening: D:\Program Files_Main\J River\Media Jukebox 12\MegaSkins\Noire\Menu_Item.png
0055681: 3628: Reader: CLocalReader::Close: Closing: D:\Program Files_Main\J River\Media Jukebox 12\MegaSkins\Noire\Menu_Item.png
0055731: 3628: General: CMCResourceHelper::GetIsModalPopupShowing: Menu showing
0060748: 3628: General: CMCResourceHelper::GetIsModalPopupShowing: Menu showing
0060778: 3628: Reader: CLocalReader::OpenInternal: Opening: D:\Program Files_Main\J River\Media Jukebox 12\MegaSkins\Noire\Close.png
0060808: 3628: Reader: CLocalReader::Close: Closing: D:\Program Files_Main\J River\Media Jukebox 12\MegaSkins\Noire\Close.png
0064533: 3628: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0064533: 3628: General: RunProgram: Start
0064533: 3628: General: RunProgram: Filename: C:\Documents and Settings\John\Application Data\J River\Media Jukebox 12\Log.txt / Parameters:
0064784: 3628: General: RunProgram: Running...
0064784: 3628: General: RunProgram: Finish (251 ms)
 

[Alex B]

I am just bumping this.

We need someone from JRiver to explain the log. Does it tell anything useful about the playback problem?

[DarkPenguin]

Looks pretty much like what I get when I play a flac file.

Are you running the latest version of the player?  (it should be at the top of this forum.)

[blingnit]

Yes, I'm running version 12.0.24. 

As a test, I converted a flac file listed in the media library to ape using dbpoweramp and left it in the same directory that is auto-imported to MJ.  The ape file appeared in the library and played as it should.  When I attempted to convert the file back to flac using the MJ12 encoder, I received an error and the file failed to convert.

[DarkPenguin]

Do you have the log for that?

[Alex B]

DarkPenguin,

Shouldn't the following error show up in the log file too?

If I try to play the file either through the media pane or by clicking directly on the file, i receive the following error message: "Media Jukebox encountered errors while trying to play the last several files.  Please make sure that the path in your media library points to the right location.  Error details: Failed to open the file.  The file may be corrupt or missing."

blingnit,

Did you really encounter the playback error during the log file creation?

[blingnit]

DarkPenguin,

Yes, I have a log where I duplicated the situation.  It's 200+ lines, do you want me to post it or email it?  If email, I need an address.

Alex B,

Yes, I absolutely encountered the error while logging.  I have a 200+ line log created when the error occurred as I attempted to play ~3 different flac files.  Would you rather I post or email it?  If email, I need an address.

Thanks to the both of you for your assistance.

[DarkPenguin]

DarkPenguin,

Shouldn't the following error show up in the log file too?

That error isn't logged.  But it shows up if the files do not play.  The log looks like it played.

Send the log file to t o m AT j river D0T com.

To the OP:

Can you try one in a simplified file name and directory structure?  Like put it at c:\fred\wilma.flac ?

[Alex B]

Here's my log. I enabled only the "playback" part.

Media Jukebox; Version: 12.0.24; Types: 64
0007406: 4392: Playback: CPlayerZone::Play: Start
0007422: 4392: Playback: CPlayerZone::Play: Handling exclusive playback zones
0007422: 4392: Playback: CPlayerZone::Play: Getting actual playback track
0007422: 4392: Playback: CPlayerZone::Play: Processing play for 'Z:\Who\The Who Sell Out\02 - Heinz Baked Beans.flac'
0007422: 4392: Playback: CPlayerZone::Play: Updating internal track info
0007422: 4392: Playback: CPlayerZone::Play: Playing: <XMLFN version="1.0"><Item Name="Filename">Z:\Who\The Who Sell Out\02 - Heinz Baked Beans.flac</Item><Item Name="ReplayGainTrackAutoPreamp">0</Item><Item Name="FileType">flac</Item><Item Name="ReplayGainTrack">0</Item><Item Name="ReplayGainAlbumAutoPreamp">0</Item><Item Name="ReplayGainAlbum">0</Item><Item Name="MediaType">Audio</Item><Item Name="DatabaseKey">80740</Item><Item Name="PlaylistIndex">0</Item></XMLFN> / flac
0007422: 4392: Playback: CPlaybackEngImpl::Play: Start
0007422: 4392: Playback: CPlaybackEngImpl::Play: Playing Z:\Who\The Who Sell Out\02 - Heinz Baked Beans.flac with type flac
0007422: 4392: Playback: CPlaybackEngImpl::StartPlayFile: Start
0007437: 4392: Playback: CWaveFeederHelper::GetForceDirectShow: Returning FALSE for file Z:\Who\The Who Sell Out\02 - Heinz Baked Beans.flac
0007437: 4392: Playback: CMJWaveFeeder::Play: Start
0007437: 4392: Playback: CMJWaveFeeder::Play: bRadio = 0, m_strFilename = Z:\Who\The Who Sell Out\02 - Heinz Baked Beans.flac, setting MJ_INPUT_SOURCE_INFO_CACHE_ALL_METADATA
0007437: 4392: Playback: CMJWaveFeeder::Play: Finish (0 ms)
0007437: 4392: Playback: CPlaybackEngImpl::StartPlayFile: Play returned: 1
0007437: 5848: Playback: CPlayerZone::OnNewStream: Start
0007437: 4392: Playback: CPlaybackEngImpl::StartPlayFile: Finish (15 ms)
0007437: 5848: Playback: CPlayerZone::OnNewStream: Finish (0 ms)
0007437: 4392: Playback: CPlaybackEngImpl::Play: StartPlayFile returned 1
0007437: 4392: Playback: CPlaybackEngImpl::Play: Finish (15 ms)
0007437: 4392: Playback: CPlayerZone::Play: Play succeeded
0007437: 4392: Playback: CPlayerZone::Play: Finish (31 ms)
0007500: 6100: Playback: CWaveOutBinPlayThread::Thread: Start
0061422: 4392: Playback: CPlayerZone::Next: Start
0061422: 4392: Playback: CPlayerZone::Next: Checking for invalid position
0061422: 4392: Playback: CPlayerZone::Next: Attempting next chapter
0061422: 4392: Playback: CPlayerZone::Next: Checking for next disabled
0061422: 4392: Playback: CPlayerZone::Next: Checking for display / internal mismatch
0061422: 4392: Playback: CPlayerZone::Next: Checking can play next state
0061422: 4392: Playback: CPlayerZone::Next: Next track not playable
0061437: 4392: Playback: CPlayerZone::Next: Finish (15 ms)
0068250: 4392: Playback: CPlayerZone::Stop: Start
0068250: 4392: Playback: CPlayerZone::Stop: Checking for not loaded playback engine
0068250: 4392: Playback: CPlayerZone::Stop: Firing stop to playback engine
0068250: 4392: Playback: CMJPlayerCore::Stop: Start
0068250: 4392: Playback: CMJPlayerCore::Stop: Pausing playback to stop sound
0068250: 4392: Playback: CMJPlayerCore::Stop: Stopping visualization data thread
0068265: 4392: Playback: CMJPlayerCore::Stop: Closing feeder thread
0068265: 4392: Playback: CMJPlayerCore::Stop: Closing main output bin
0068265: 4392: Playback: CWaveOutBinPlayThread::~CWaveOutBinPlayThread: Start
0068281: 6100: Playback: CWaveOutBinPlayThread::Thread: Finish (60781 ms)
0068297: 4392: Playback: CWaveOutBinPlayThread::~CWaveOutBinPlayThread: Finish (32 ms)
0068297: 4392: Playback: CMJPlayerCore::Stop: Closing rights object
0068297: 4392: Playback: CMJPlayerCore::Stop: Deleting output plugin
0068297: 4392: Playback: CMJPlayerCore::Stop: Updating play state
0068297: 4392: Playback: CMJPlayerCore::Stop: Finish (47 ms)
0068297: 4392: Playback: CPlayerZone::Stop: Processing internal previous / next
0068297: 4392: Playback: CPlayerZone::Stop: Clearing display info
0068297: 4392: Playback: CPlayerZone::Stop: Updating statistics
0068297: 4392: Playback: CPlayerZone::Stop: Updating playback state
0068297: 4392: Playback: CPlayerZone::Stop: Updating UI
0068297: 4392: Playback: CPlayerZone::Stop: Applying database changes
0068297: 4392: Playback: CPlayerZone::Stop: Finish (47 ms)

The red lines are missing from blingnit's log

The 60781 ms value matches with my test file. Its duration is about 60 seconds.

[DarkPenguin]

I think he is missing this one, too.

0007500: 6100: Playback: CWaveOutBinPlayThread::Thread: Start

[blingnit]

I emailed zipped log files of the indicated problems to the address provided including an attempted playback in a simplified directory.