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Author Topic: Question: Common Crashes With The Same Module  (Read 1740 times)

globetrotters1

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Question: Common Crashes With The Same Module
« on: April 18, 2008, 02:11:49 pm »

Just a shy question:

I get regular crashes with MC12 with module "hh_portable.dll" although I don't use any portable. I just import new music into the library and I'm now at 120'000 songs. Have to mention that I use the library server to serve music to other connected computers. Everthing else is pretty much straight-forward, nothing special, just music library...

The data reported reads:
ModVer 12.0.1.0
Offset  0002b5aa

Exception Info is code: 0xc0000005

Thanks for a hint
Martin
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globetrotters1

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Re: Question: Common Crashes With The Same Module
« Reply #1 on: April 18, 2008, 02:25:17 pm »

well, I installed version 12.0.476 over the last version I had installed and now the program crashes instantaneously at every start with

AppVer: 12.0.476.0
ModName: jrtools.dll
ModVer: 12.0.283.0
Offset: 0007abea

now I'm totally stuck

Help?
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JimH

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Re: Question: Common Crashes With The Same Module
« Reply #2 on: April 18, 2008, 02:30:02 pm »

Any third party software running that accesses MC?

Reboot and reinstall?

Try restoring your license.
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globetrotters1

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Re: Question: Common Crashes With The Same Module
« Reply #3 on: April 18, 2008, 02:49:02 pm »

ok, I rolled back to version 451 and it works as before (with the common crashes)... I rebooted too

I asked some time ago if the new version can be installed OVER the running version and it was told that this shouldn't be any problem, so I did no uninstall and new install... I try that next

I'll also reinstall the license as you mentioned

Probably it would also be a good idea to re-build the library (although I hesitate to do that, because it runs something like a day for my actual 120'000 songs library... I never looked at my watch though :)) - or wouldn't you recommend that?

thanks
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JimH

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Re: Question: Common Crashes With The Same Module
« Reply #4 on: April 18, 2008, 02:57:11 pm »

I asked some time ago if the new version can be installed OVER the running version and it was told that this shouldn't be any problem, so I did no uninstall and new install... I try that next
I do that all the time.  There is no need to uninstall.
Quote
I'll also reinstall the license as you mentioned

Probably it would also be a good idea to re-build the library (although I hesitate to do that, because it runs something like a day for my actual 120'000 songs library... I never looked at my watch though :)) - or wouldn't you recommend that?
It shouldn't take that long to import.  Is a virus checker checking every file?
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globetrotters1

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Re: Question: Common Crashes With The Same Module
« Reply #5 on: April 18, 2008, 03:13:34 pm »

I have NOD32 installed, maybe it checks all files, but I'm not sure - I'll check on that too and I do a re-build and I'll report the time it needs for the re-build

thanks
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