Topic: MC 11.1 none of the encoders will install (Read 6397 times)

rockn01 · « **on:** January 15, 2009, 08:41:56 am »

I recently built a new computer and upgraded from XP to Vista. At the end of the install of MC 11.1 I got several error messages saying the encoders could not be installed. I tried reinstalling the program several times. Even deleted all encoders and reinstalled. I tried manualy loading them with no success. I've had MC 11.1 for quite a few years and it worked perfectly before with XP. I've never had to reinstall it till now. Is this an incompatability problem with Vista? Or am I doing something wrong? I did reregister the program successfully after first installing. I also tried looking for a thread here to see if anyone else had the same problem. Couldn't find one.

Matt · « **Reply #1 on:** January 15, 2009, 10:02:33 am »

MC 11.1 predates Vista.

Vista is only officially supported in MC 12 and MC 13.

Thanks, and welcome to Interact.

rockn01 · « **Reply #2 on:** January 15, 2009, 03:35:23 pm »

Thanks for the reply. Do I have to deinstall 11.1 before upgrading?

JimH · « **Reply #3 on:** January 15, 2009, 03:53:11 pm »

To get an upgrade price, you need to install the older version and license it. Then install the new one.

rockn01 · « **Reply #4 on:** January 15, 2009, 05:25:58 pm »

OK, Thanks again.

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Author Topic: MC 11.1 none of the encoders will install (Read 6397 times)

rockn01

MC 11.1 none of the encoders will install

Matt

Re: MC 11.1 none of the encoders will install

rockn01

Re: MC 11.1 none of the encoders will install

JimH

Re: MC 11.1 none of the encoders will install

rockn01

Re: MC 11.1 none of the encoders will install