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Author Topic: Crashing when connecting camera/ other USB device?  (Read 2051 times)

dees_74

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Crashing when connecting camera/ other USB device?
« on: July 30, 2009, 09:08:39 am »

Recently MC 13 began crashing when connecting a camera or other USB device.  Sometimes I can transfer images, but then it crashes, other times it will crash as soon as I connect.

When I try and restart MC, I get the splash page, but nothing else.  When I look at processes it shows that MC 13 is running.  I typically have to re-boot to get it MC back up.

I tried uninstalling/ reboot reinstalling, but to no avail...

Any idea what's up?

P.S. Running v.172
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JimH

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Re: Crashing when connecting camera/ other USB device?
« Reply #1 on: July 30, 2009, 09:29:23 am »

Maybe you're running two copies?

Did you try a different USB port?  Different cable?

Try using MC Options/Handhelds/Redetect Devices.
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dees_74

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Re: Crashing when connecting camera/ other USB device?
« Reply #2 on: July 30, 2009, 09:43:25 pm »


I did try different cables and USB, but it did not make a difference.
It is even happening with my MP3 player now. :'(

As for the second problem, I have it set in the options to not allow more than one copy to run at once, so I don't think that's it.  It is almost as though MC doesn't completely shut down when it is forced to close due to non responsiveness.

Anything else I can try?
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I don't need a thousand reasons
When someone starts to cry.
When someone says, "My heart needs lifting,
Don't ask, "How come?"
Ask, "How high?"

JimH

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Re: Crashing when connecting camera/ other USB device?
« Reply #3 on: July 31, 2009, 07:14:24 am »

If you run Media Server, when you close MC, it shrinks itself down to a very small footprint and runs as Media Server.

Check the right side of the TaskBar for the Media Server icon.  Right click to close.

But this sounds more like a hardware problem.

Did you try "redetect devices"?
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dees_74

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Re: Crashing when connecting camera/ other USB device?
« Reply #4 on: July 31, 2009, 08:10:03 am »

No Media server icon.  Really strange.
I had a hunch it may be a hardware problem, but hoped that it wasn't.

Good news is that I was able to get pictures loaded, and sync my MP3 player after a number of tries (more indication that it's probably hardware).

Do you know of any diagnostic tools I can run to check my hardware?

Thanks for you help
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I don't need a thousand reasons
When someone starts to cry.
When someone says, "My heart needs lifting,
Don't ask, "How come?"
Ask, "How high?"

JimH

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Re: Crashing when connecting camera/ other USB device?
« Reply #5 on: July 31, 2009, 09:13:41 am »

I don't, but try google for similar problems.
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