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[BullishDad]

I recently did an in-place upgrade to Windows 7 Home Premium and have been monitoring Event Viewer for errors.

I played a track for about one minute, hit stop, then closed the program normally.  Nothing looked unusual.

The program itself seems to run fine, however, the message on the subject line is what I see as an Error in Event Viewer.  The Source says Service Control Manager.
At the same time, there is a second error titled Application Error.  Details below:
Log Name:      Application
Source:        Application Error
Date:          10/24/2009 2:38:23 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:     
Description:
Faulting application name: JRService.exe, version: 1.0.0.1, time stamp: 0x4ae0acaa
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xc000014b
Faulting process id: 0x1cb4
Faulting application start time: 0x01ca54d904c2431c
Faulting application path: C:\Program Files\J River\Media Center 14\JRService.exe
Faulting module path: unknown

I didn't have these errors prior to the upgrade.

[BullishDad]

Additional info:

The entries in Event Viewer are repeatable and I've had them with 14.0.84 and 14.0.88.

Media Center 14.0.88 Registered -- C:\Program Files\j river\Media Center 14\

6.1  (Build 7600)
Intel Core 2 2353 MHz MMX / Memory: Total - 2097 MB, Free - 1363 MB

Internet Explorer: 8.0.7600.16385 / ComCtl32.dll: 5.82.7600 / Shlwapi.dll: 6.1.7600 / Shell32.dll: 6.1.7600 / wnaspi32.dll: N/A
Ripping /   Drive E: Optiarc DVD+-RW AD-5170S  Mode:ModeSecure  Type:Auto  Speed:Max
  Digital playback: Yes /  Get cover art: Yes /  Calc replay gain: Yes /  Copy volume: 100
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  Drive E: Optiarc  DVD+-RW AD-5170S   Addr: 1:0:0  Speed:48  MaxSpeed:48  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /

Portable Device Info
  Removed devices:


Interface Plugins:
  last.fm (Active)
  Library Server (Active)
  TiVo Server (Active)
  UPnP Server (Active/Enabled)

[bwaldron]

The entries in Event Viewer are repeatable and I've had them with 14.0.84 and 14.0.88.

Looking at my Event Viewer, I see that the same has been the case here...tons of these errors over the past few weeks (one for each use of Media Center) on my system using Win7 Ultimate (this was a clean install of the RTM, not an upgrade).

Not causing any problems, but it has made my system "reliability monitor" score plummet.

I've disabled the Media Center 14 service for now.

[marko]

Ditto that here:

Code: [Select]

Fault bucket , type 0
Event Name: BEX
Response: Not available
Cab Id: 0

Problem signature:
P1: JRService.exe
P2: 1.0.0.1
P3: 4ae2105e
P4: StackHash_0a9e
P5: 0.0.0.0
P6: 00000000
P7: c000014b
P8: c0000005
P9: 00000008
P10:

Attached files:
C:\Windows\Temp\WER9239.tmp.appcompat.txt
C:\Windows\Temp\WER92F6.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WER92F7.tmp.hdmp
C:\Windows\Temp\WER9336.tmp.mdmp

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_JRService.exe_3395386d53421b4132b872019754d54e0fb113_cab_30859381

Analysis symbol:
Rechecking for solution: 0
Report Id: e64c24cd-c06f-11de-b0f5-005056c00008
Report Status: 0


Code: [Select]

Faulting application name: JRService.exe, version: 1.0.0.1, time stamp: 0x4ae2105e
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xc000014b
Faulting process id: 0x12a8
Faulting application start time: 0x01ca54638d3de054
Faulting application path: C:\Program Files (x86)\Media Center 14\JRService.exe
Faulting module path: unknown
Report Id: e64c24cd-c06f-11de-b0f5-005056c00008

System Info:

Code: [Select]

Media Center 14.0.88 Registered -- C:\Program Files (x86)\Media Center 14\

6.1  (Build 7600)
Intel Core 2 2665 MHz MMX / Memory: Total - 4192 MB, Free - 2222 MB

Internet Explorer: 8.0.7600.16385 / ComCtl32.dll: 5.82.7600 / Shlwapi.dll: 6.1.7600 / Shell32.dll: 6.1.7600 / wnaspi32.dll: N/A
Ripping /   Drive Q: TDK     DVDRW1616N        Mode:ModeSecure  Type:Auto  Speed:Max
  Drive R:   Mode:Normal  Type:Auto  Speed:Max
  Drive S:   Mode:Normal  Type:Auto  Speed:Max
  Digital playback: Yes /  Get cover art: Yes /  Calc replay gain: Yes /  Copy volume: 100
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  Drive Q: TDK      DVDRW1616N         Addr: 0:0:0  Speed:17  MaxSpeed:17  BurnProof:Yes
  Drive R: TDK      DVDRW0404N         Addr: 0:1:0  Speed:16  MaxSpeed:16  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /

Portable Device Info
  Removed devices: L:\,PHONE CARD,Myson CS8819A2-113  0 (L:)

Device info dump for 'OCZ RALLY2 (V:)':

WMDMName: RALLY2
DeviceUID: $$?$wpdbusenumroot#umb#2&37c186b&0&storage#volume#_??_usbstor#disk&ven_ocz&prod_rally2&rev_1100#aa04012700217544&0##{f33fdc04-d1ac-4e8e-9a30-19bbd4b108ae}$0
CanonicalName: \\?\wpdbusenumroot#umb#2&37c186b&0&storage#volume#_??_usbstor#disk&ven_ocz&prod_rally2&rev_1100#aa04012700217544&0##{f33fdc04-d1ac-4e8e-9a30-19bbd4b108ae}$0
VendorName: ; VendorID: 805
ProductID: 44034; FirmwareVersion: 1100
WMDMSerialNumber: 1f
WMDMWriteOurOwnPlaylists:
DeviceType: 0; DeviceID: AA04012700217544; DeviceName: OCZ RALLY2; UnsupportedDevice: 0
IsDrive: 1; DriveLetter: V:; DrivePath: ; MainDriveLetter: V:
IsJanusCapable: 0; IsIpod: ;iTunesDBVersion:
SupportsAlbumArt: ; AlbumArtEnabled: 1; CoverArtTagRule: ; SaveCoverArtToFolderJPG:
GetPlayStatsFromDevice: 0; SupportsFolders: -1; PlaylistFormat: 0; EjectMode: ; AlwaysPumpCOMMessages: 0
SupportedFileTypes: *
MemoryTypes:
InstallURL:
ApplicationName: Media Center
ImageName:
RootBasePath:
AudioBasePath: Music\[Artist]\[Album]\
ImageBasePath: Images\
VideoBasePath: Video\
DataBasePath: Data\
PlaylistBasePath: Playlists\
DatabaseBasePath:
AudibleBasePath: Audible\
MatchKeyExpression: If(IsEqual([Media Type], Image), [Name]
[File Size, 0]
, [Name]
Clean([Artist], 1)
[Album]
[Genre]
FormatNumber([Track #, 0])
[Media Type]
)
ChangeKeyExpression: [Rating]

ResyncIfDateModified:

Device info dump for 'USB DISK Pro (U:)':

WMDMName: SPINRITE V6
DeviceUID: $$?$wpdbusenumroot#umb#2&37c186b&0&storage#volume#_??_usbstor#disk&ven_&prod_usb_disk_pro&rev_pmap#074b123c032c&0##{f33fdc04-d1ac-4e8e-9a30-19bbd4b108ae}$0
CanonicalName: \\?\wpdbusenumroot#umb#2&37c186b&0&storage#volume#_??_usbstor#disk&ven_&prod_usb_disk_pro&rev_pmap#074b123c032c&0##{f33fdc04-d1ac-4e8e-9a30-19bbd4b108ae}$0
VendorName: ; VendorID: 3453
ProductID: 5152; FirmwareVersion: PMAP
WMDMSerialNumber: 1f
WMDMWriteOurOwnPlaylists:
DeviceType: 0; DeviceID: 074B123C032C; DeviceName: USB DISK Pro; UnsupportedDevice: 0
IsDrive: 1; DriveLetter: U:; DrivePath: ; MainDriveLetter: U:
IsJanusCapable: 0; IsIpod: ;iTunesDBVersion:
SupportsAlbumArt: ; AlbumArtEnabled: 1; CoverArtTagRule: ; SaveCoverArtToFolderJPG:
GetPlayStatsFromDevice: 0; SupportsFolders: -1; PlaylistFormat: 0; EjectMode: ; AlwaysPumpCOMMessages: 0
SupportedFileTypes: *
MemoryTypes:
InstallURL:
ApplicationName: Media Center
ImageName:
RootBasePath:
AudioBasePath: Music\[Artist]\[Album]\
ImageBasePath: Images\
VideoBasePath: Video\
DataBasePath: Data\
PlaylistBasePath: Playlists\
DatabaseBasePath:
AudibleBasePath: Audible\
MatchKeyExpression: If(IsEqual([Media Type], Image), [Name]
[File Size, 0]
, [Name]
Clean([Artist], 1)
[Album]
[Genre]
FormatNumber([Track #, 0])
[Media Type]
)
ChangeKeyExpression: [Rating]

ResyncIfDateModified:


Interface Plugins:
  last.fm (Active)
  Library Server (Active/Enabled)
  TiVo Server
  UPnP Server
  MC_jumpbar (Active)
  Playing Now (Active)

-marko

[Matt]

This will be fixed next build.

Sorry for the problem.

[BullishDad]

Matt, I just installed 14.0.90 and the problem persists.  Same Service Control Manager and Application errors.  Let me know if you need more information.  I rebooted the PC and it didn't help.

Also, something seems out of sequence with the installation.  I noticed this on .88 and .90. The program was installed, automatically launched (Express), and later closed. After the next system Restart, Windows is asking permission to let JRiver change something on the PC.  I said "Yes" and it looked like it was finishing the installation. 

[JimH]

Also, something seems out of sequence with the installation.  I noticed this on .88 and .90. The program was installed, automatically launched (Express), and later closed. After the next system Restart, Windows is asking permission to let JRiver change something on the PC.  I said "Yes" and it looked like it was finishing the installation. 

That can happen when Shell Extensions change, but it's also Windows' way now to ask about anything we do.

[bwaldron]

Looks like it is fixed now in .94.

Thanks!