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Author Topic: Cannot install license  (Read 976 times)

Drittsekken

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Cannot install license
« on: August 30, 2012, 02:06:20 am »

Hi

I just bought MC and got the serial code. Then I went to the Restore page, typed in my code and downloaded the "Media Center18-181703.exe" file.

When I run this file I get an error message about an illegal instruction, the title of the message dialog says something about 16-bit MS-DOS. If i click "Close" it closes, if I click "Ignore" the commandline stays up, but is forever empty. Nothing happens.

What can I do?
I've downloaded the file several times and I've tried to run it instead of downloading.
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Drittsekken

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Re: Cannot install license
« Reply #1 on: August 30, 2012, 02:08:56 am »

By the way, I see that the license file called "Media Center18...", but I'm running Media Center 17 downloaded a couple of weeks ago.

Can this be the problem?
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Dirhael

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Re: Cannot install license
« Reply #2 on: August 30, 2012, 02:54:49 am »

The license file is not an executable. Rename the file to *.mjr and double-click it.
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Drittsekken

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Re: Cannot install license
« Reply #3 on: August 30, 2012, 04:31:53 am »

Thank you!
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JimH

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Re: Cannot install license
« Reply #4 on: August 30, 2012, 07:44:13 am »

I just bought MC and got the serial code. Then I went to the Restore page, typed in my code and downloaded the "Media Center18-181703.exe" file.

That's a bug in your browser.  It renames any extension it doesn't like as .exe.  mjr is the correct extension.
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