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Author Topic: Always Crashes on startup of MP4  (Read 1211 times)

jrewing

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Always Crashes on startup of MP4
« on: April 05, 2013, 08:32:57 am »

Here's a crash report with the latest stable version of MC18.

http://www.friefro.no/jriver/JRiver%20Log%202013-04-02%2022-33-29.zip

I use a Compaq 8510W laptop. Win 8. I have tried HQ and standard. Hardware acceleration off and on.

It also crashes on every DVD I have tried.

BluRay works with some stuttering.

Windows media player and VLC plays everything just fine.

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Matt

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Re: Always Crashes on startup of MP4
« Reply #1 on: April 05, 2013, 11:12:22 am »

Thanks for the log and sorry for the trouble.

I think it's crashing when encoding the output as AC3.

Could you try disabling this in DSP Studio > Output Format > Output surround sound as Dolby Digital

Let's see if that solves the crash, and we'll figure out how to handle it next.
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Matt Ashland, JRiver Media Center

jrewing

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Re: Always Crashes on startup of MP4
« Reply #2 on: April 06, 2013, 12:15:31 pm »

Thanks! Finally a useful answer, I have a long thread on the same issue, but regarding DVD. But DVD's work now too!

Thanks again!
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Westh

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Re: Always Crashes on startup of MP4
« Reply #3 on: May 06, 2013, 01:37:09 pm »

I am experiencing similar problems. I am running Windows 8 using my TV. I am able to playback various video files like mkv in J. river Media Center 18, but I am unable to playback vob files. I can view the first few seconds and the application crashes.
I've been trying to configure the settings like you advised, but I need more specific directions since I'm not able to make it work from what I've been doing. I find the DSP Studio and output format, and then what do I do in there??
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Matt

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Re: Always Crashes on startup of MP4
« Reply #4 on: May 06, 2013, 01:42:58 pm »

I am experiencing similar problems. I am running Windows 8 using my TV. I am able to playback various video files like mkv in J. river Media Center 18, but I am unable to playback vob files. I can view the first few seconds and the application crashes.
I've been trying to configure the settings like you advised, but I need more specific directions since I'm not able to make it work from what I've been doing. I find the DSP Studio and output format, and then what do I do in there??

Welcome.  A few things to try:

1) Make sure you're using Red October Standard in Options > Video
2) Disable any bitstreaming in Options > Audio
3) Set DSP Studio > Output Format to a simple consistent configuration like 2 channels, 44,100 Hz.  If that works, then explore more complex arrangements.

Let us know how you fare.
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Matt Ashland, JRiver Media Center

Westh

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Re: Always Crashes on startup of MP4
« Reply #5 on: May 07, 2013, 01:17:19 pm »

No luck. Same as before. Crashes after 2 secs. Any other ideas? What was it exactly u recommended to that other guy that worked, cuz like I said my problem seems very much like his...
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