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Author Topic: Upgrade to MJ Plus  (Read 628 times)

Nisbo

  • Guest
Upgrade to MJ Plus
« on: March 27, 2002, 01:24:28 pm »

I have just tried to purchase MJ Plus on line but seemed to lock up on "getting CC authorisation", how can I tell whether or not it went through.  Will I be advised by email.
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deadsilence

  • Guest
RE:Upgrade to MJ Plus
« Reply #1 on: March 27, 2002, 01:30:13 pm »

hello

note from a fellow user:

check nearby threads, such as the one called " MJ8 crash during buying process !!! How to avoid double payment ?"

no, you won't get an email response

check back here periodically

reading other threads will help you use Media Jukebox most efficiently
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Nisbo

  • Guest
RE:Upgrade to MJ Plus
« Reply #2 on: March 27, 2002, 01:49:07 pm »

I read the other threads but as I don't operate behind a firewall that doesn't affect me.  Would just like to know that I have not been charged before trying again.  Any help appreciated.
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deadsilence

  • Guest
RE:Upgrade to MJ Plus
« Reply #3 on: March 27, 2002, 02:03:49 pm »

not behind a firewall

that's helpful info

you'll get more responses--keep checking back
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JohnT

  • Citizen of the Universe
  • *****
  • Posts: 4627
RE:Upgrade to MJ Plus
« Reply #4 on: March 28, 2002, 04:54:20 am »

I checked the log and you made four attempts to purchase. Each time the purchase had to be voided because the server lost connection with your system before it was able to send the information back to you. So you were not charged for any of the attempts. Why don't you contact me by email and I'll see if I can help you out.

johnt@jriver.com
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John Thompson, JRiver Media Center
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