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Author Topic: Installation Problems  (Read 1098 times)

mstratil

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Installation Problems
« on: January 28, 2015, 12:39:58 pm »
I have owned JRiver for several years. Today it started malfunctioning. I have uninstalled and reenstalled ver 19. Still get the message that Windows can't access it because I may not have permissions. I am the Administrator.

So I am totally confused. Do I have to upgrade to 20 just to continue using JR?

Mike Stratil
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JimH

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Re: Installation Problems
« Reply #1 on: January 28, 2015, 12:47:52 pm »
It's hard to say what is happening.  More details might help.

Make sure you've installed MC19 and then restored the license.

Details are here:
http://wiki.jriver.com/index.php/Restoring_a_License
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mstratil

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Re: Installation Problems
« Reply #2 on: January 28, 2015, 01:22:25 pm »
I have restored the license.

I am running Win 8.0.

I had no problems with JR until now.

Mike
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