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Author Topic: Playback problems  (Read 2000 times)

zelma

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Playback problems
« on: April 23, 2015, 06:03:41 am »
Hi there.
Ive been running JRiver 19+20 since october on an Samsung I3 laptop with Windows 7. Music is stored on a Buffalo Linkstation 6tb. The only problems have been occasional buffering when playing hi res files.
About five weeks ago I got a new media computer, a ASUS Vivo I5 8gb RAM 128gb SSD with Windows 8. Music has been running smooth until about 2 1/2 weeks ago when it suddenly got quiet. A message saying " Playback could not be started on the output :ASIO using the format 44,1khz 2ch." also something about using hardware supporting said output format. I have a Primare DAC 30. The DAC was sent to Primare for a checkup and got back two days ago.Meanwhile I reinstalled Windows 8, JRiver 20and Drivers for the DAC. After about 30 minutes of playing music it suddenly got quiet again with the same message. If I turn the DAC off and then on Im able to play for a short while before something goes wrong with playback. However, playing from the old Samsung laptop works without a hitch.
I should also mention that JRiver on the new computer is kind of slow and sluggish. For example: when turning the program off it doesnt shut down for a while and if you click again, windows says the program isnt answering. This is both before and after reinstallation.
Whats wrong?

/Jonas
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Matt

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Re: Playback problems
« Reply #1 on: April 23, 2015, 06:53:04 am »
Hi Jonas,

It sounds like your DAC is misbehaving.  What if you try talking to it with DirectSound for a while, just to test?  Options > Audio.
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Matt Ashland, JRiver Media Center

zelma

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Re: Playback problems
« Reply #2 on: May 03, 2015, 02:38:12 am »
Thanks for input :) I was very close to send the DAC to Primare again. Then the idea of using the USB 2.0 output instead of the USB 3.0 came to me. I switched, and voila, it works like a charm  :). I have no idea why, but i works.
/Jonas
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Skallagrim

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Re: Playback problems
« Reply #3 on: June 15, 2015, 05:33:48 am »
Quote from: zelma on May 03, 2015, 02:38:12 am
Thanks for input :) I was very close to send the DAC to Primare again. Then the idea of using the USB 2.0 output instead of the USB 3.0 came to me. I switched, and voila, it works like a charm  :). I have no idea why, but i works.
/Jonas

hi
I had the same problem, Primare wrote that the driver are not compatible with USB 3.0. But they noticed it so...
/Egil
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