INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: "Token expired" error when attempting to connect to Last.fm  (Read 5995 times)

beard

  • Recent member
  • *
  • Posts: 11
"Token expired" error when attempting to connect to Last.fm
« on: September 20, 2015, 02:00:12 pm »

Hello. I recently returned to JRiver after 10 years, purchasing the Media Center 21 upgrade.  I have searched the forum for this issue but have found no relevant topics.  I am running MC 21.0.6 on Windows 7 64-bit.

When I attempt to connect my Last.fm account, I receive the following error (tried this in both Chrome and Firefox to be sure it's not a browser issue):
"Token expired. Please return to JRiver and try again."

I am aware that Last.fm has recently changed a lot of their backend, but doing a Google search on the issue shows some other apps that have resolved the same expired token issue (e.g. VOX).

Thanks a lot for any help you can provide.
Logged

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42323
  • Shoes gone again!
Re: "Token expired" error when attempting to connect to Last.fm
« Reply #1 on: September 21, 2015, 08:29:18 am »

When I try to connect to Last.fm it just opens the webpage no problem.  Strange.

And more on this.  We get a token using auth.getToken right before the call.  We only try to open the webpage if we actually get a result (so that means it's responding).
Logged
Matt Ashland, JRiver Media Center

phiber2k4

  • Member
  • *
  • Posts: 4
Re: "Token expired" error when attempting to connect to Last.fm
« Reply #2 on: October 05, 2015, 03:39:49 pm »

I get the same error "Token expired. Please return to JRiver and try again."

Tried chrome, firefox and luakit, with the same result. I'm using build 21.0.4 if that helps...
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72367
  • Where did I put my teeth?
Re: "Token expired" error when attempting to connect to Last.fm
« Reply #3 on: October 05, 2015, 03:50:26 pm »

Can you log into last.FM outside of MC, just using your browser?
Logged

MattBA

  • Recent member
  • *
  • Posts: 6
Re: "Token expired" error when attempting to connect to Last.fm
« Reply #4 on: November 20, 2015, 11:32:48 am »

Hello, I'm having the exact same problem.

I have MC20 on another computer and no problem, downloaded and installed MC21 on my new computer and I get the 'token expired' error.
Yes login via chrome browser works without problem. Is there a way to downgrade to MC20 while the error is fixed please?

Thanks.
Logged

BradATIMA

  • Citizen of the Universe
  • *****
  • Posts: 1641
Re: "Token expired" error when attempting to connect to Last.fm
« Reply #5 on: November 20, 2015, 11:38:01 am »

You can have Media Center 20 installed even if you already have Media Center 21 installed. Just make sure you use the Media Center 20 executable to launch Media Center 20.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72367
  • Where did I put my teeth?
Re: "Token expired" error when attempting to connect to Last.fm
« Reply #6 on: November 20, 2015, 11:49:19 am »

Did you try MC21 on the computer that does work?
Logged

MattBA

  • Recent member
  • *
  • Posts: 6
Re: "Token expired" error when attempting to connect to Last.fm
« Reply #7 on: November 20, 2015, 01:05:14 pm »

Thanks for your answers.

I tried MC20 on new computer, same error message.
I tried MC21 on old computer, no problem.

 ?
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72367
  • Where did I put my teeth?
Re: "Token expired" error when attempting to connect to Last.fm
« Reply #8 on: November 20, 2015, 01:11:23 pm »

Antivirus?

Firewall?
Logged

MattBA

  • Recent member
  • *
  • Posts: 6
Re: "Token expired" error when attempting to connect to Last.fm
« Reply #9 on: November 20, 2015, 01:18:41 pm »

I'm using same configuration on both with ESET Smart Security and disabled Windows Defender.
However, old comp is Win 8.1 pro, new one is Win 10.

For what it's worth, I also use Qobuz Player on the new computer and it scrobbles perfectly, as it did on the old one.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72367
  • Where did I put my teeth?
Re: "Token expired" error when attempting to connect to Last.fm
« Reply #10 on: November 20, 2015, 01:48:51 pm »

Uninstall ESET as a test.
Logged

MattBA

  • Recent member
  • *
  • Posts: 6
Re: "Token expired" error when attempting to connect to Last.fm
« Reply #11 on: November 25, 2015, 11:10:09 am »

New test today. Everything works fine  :).

Win 10 updated itself in the past few days so either it was a problem related to the system or to lastfm.
Logged
Pages: [1]   Go Up